We made a reservation at Hotel Indigo for a room they advertised as having a king-sized bed. When we saw the room only had a queen-sized bed, we asked to be moved to a room that was consistent with our reservation. One desk clerk defended the characterization of the bed as a king, saying it was a "European King" that just happened to correspond in size to an "American Queen-sized" bed. Another clerk was more constructive, and found us a room with a king-sized bed, although they charged us GBP 30 more per night to have a room with the bed size we reserved. The final room was large, nice, and clean, but if we had known the difficulty we would have getting a room with a king-sized bed, as well as its true price we would have chosen a different hotel.