We made a reservation at Hotel Indigo for a room they advertised as having a king-sized bed. When we saw the room only had a queen-sized bed, we asked to be moved to a room that was consistent with our reservation. One desk clerk defended the characterization of the bed as a king, saying it was a "European King" that just happened to correspond in size to an "American Queen-sized" bed. Another clerk was more constructive, and found us a room with a king-sized bed, although they charged us GBP 30 more per night to have a room with the bed size we reserved. The final room was large, nice, and clean, but if we had known the difficulty we would have getting a room with a king-sized bed, as well as its true price we would have chosen a different hotel.
- Official Description (provided by the hotel):
- Hotel Indigo Edinburgh welcomes you in April 2012! Set in the heart of the historic city of Edinburgh. Steeped in history itself, the hotel building dates back to the early 1800’s with many of the historic features preserved. Each stylish room offers up to date technology with a media hub offering guests the connectivity they demand whilst on the move. Relax in our lounge bar and restaurant, savouring some of Scotland’s favourite dishes and drinks with a contemporary twist. For something special join us for afternoon tea or pre and post theatre dinner. ... more less
- Reservation Options:
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- Also Known As:
- Hotel Indigo Edinburgh Scotland