My fiends and I booked this hotel at staff rate for a night over before our package trip. The location is absolutely good, not far from train station and is also closed to all the shopping centres.

The first impression when we poped in was more than great, clean and stylish design, very lovely and warm feeling for the inside. Staff at reception are all very helpful, especially Albert, he took us to the room and introduced everything to us, which made us feel very welcomed.

The rooms are very nice, and what's more, Mini bar free, WI-FI free, room service without tray charge! This is a big surprise and which makes the stay here value more. Breakfast is also nice with high quality in both food and service.

Only thing that is a little bit pity is the air conditioner not working in my freind's room. But all the other things here are more than alright, so do recommend and of course will return:) all the best to Indigo Edinburgh.

Stayed here in early December 2012, just one night, as had some very early morning business in Edinburgh. Booked last minute, so paid £134 for a superior room - didn't consider this to be excessive, as the same room type can be had for under £100 with advance booking.

Arrived by train - the walk was easy; up Waverley steps, straight up to St. Andrews Square then right on to York Place. Exactly 10 minutes brisk walk even with a suitcase - no problem.
Car drivers - beware at present - the whole of York Place is currently closed to all vehicles due to the extensive tram works - likely to remain this way for some time. Plenty parking nearby though.

The hotel is right behind John Lewis, St. James Car Park and just a stone's throw from the Omni Centre (multi screen cinema and another large car park) and as for the Playhouse - the walk could almost be measured in seconds. Could this be the perfect Edinburgh Hotel location? Definitely within the top 5%.

On arrival, something happened which absolutely delighted me - I was upgraded to an Executive Room. I have been a Priority Club Gold member for about 3 years now - I never quite manage to get enough stays to reach Platinum - and in that time, I have NEVER had a complimentary room upgrade as a Gold member - this is almost exclusively offered to Platinum members only.
Well done, Hotel Indigo Edinburgh!! The night I stayed, they weren't too busy, so this is exactly the kind of "above and beyond the call of duty" gesture that has guaranteed my repeat custom. In the whole of the ICH group, I have consistently found Indigo to be the best for attention to detail and extra effort delivering great customer service. They are always my first ICH choice - though not many locations at present. Just hope they can keep up their superlative standards!

As for the room - there is hardly time for me to extol the virtues enough. A superb quality SIX foot bed with fine cotton sheets & duvet, massive flat screen TV, media centre (so iPods etc. can be played & charged through the room audio system), enormous en-suite with separate bath & superb shower, beautiful complimentary toiletries and minibar items.
I have honestly stayed at hotels costing 2 or 3 times as much per night, even in Canada & the US, which have not been so comfortable or immaculately clean. Absolutely off the scale for quality when compared to the two Edinburgh Holiday Inns (Corstorphine & West) which can often be found with similar prices when they are busy.

Alas, not able to comment on breakfast as I had to check-out before 7am (breakfast starts at 6:30am and I don't like it rushed!). Certainly sounded great from the menu, though.

Top marks to ICH for delivering another fantastic Indigo - but especially high marks to the Edinburgh staff who are on another level compared to other brands within the ICH group.

I will be back for a leisure break as soon as I can get the time off work...........

A well decorated, clean hotel situated in a great location. However avoid being allocated a room at the back near the huge air conditioning system as this is like trying to sleep when a pneumatic drill is being operated. Don't expect to get breakfast in bed even if you place your card out on your door handle in good time. They didn't collect mine and I was left waiting all morning until I realised it was not coming! The staff were apologetic but not terribly interested. For one reason the TV kept switching off & it would not go on again. Breakfast was a shambles on the second morning, I sat amongst dirty tables that were left untouched, had to wait 15 mins for a coffee & porridge (this came lukewarm); there were 2 staff who seemed stressed & who were eventually helped by a receptionist but still they didn't cope. Over all- top dressed hotel but lacking in customer focus & experience.

Lovely bright and roomy hotel room. Excellent location, close to many restaurants and bars as well as shopping and sight seeing. Breakfast was enjoyable (cooked and continental) with several options to choose from. Staff were friendly and helpful. During stay, roadworks were taking place outside the hotel but were not disturbing or too noisy.