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“Great hotel, Brilliant short break!” 5 of 5 stars
Review of Hotel Indigo Edinburgh

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Hotel Indigo Edinburgh
51 - 59 York Place, Edinburgh EH1 3JD, Scotland (New Town)   |  
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Ranked #19 of 144 Hotels in Edinburgh
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Great hotel, Brilliant short break!”
5 of 5 stars Reviewed June 6, 2012 via mobile

I decided to take my partner away for a few days for her birthday and we decided to visit Edinburgh. We viewed several hotels online and we decided to visit Hotel Indigo. On arrival we were very pleased to discover that we had been upgraded from out King Bed room to the Junior Suite (One of the nicest hotel rooms I have ever stopped in). The staff at the hotel were very friendly and polite and were eager to make sure all our queries or requests were handled to the best of their capability. The breakfast in the hotel was also great. I would definitely visit again for a full Scottish breakfast.

Overall our stay was fantastic. Edinburgh is an amazing place to visit and i would look no further than choosing the Hotel Indigo when stopping again.

Thank you

  • Stayed June 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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701 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (156)
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English first
Ferndale, MI
Contributor
15 reviews 15 reviews
14 hotel reviews
Reviews in 11 cities Reviews in 11 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed June 5, 2012

We stayed at Hotel Indigo for one night in late May. We got the basic king room, I believe, and the rate included breakfast since the hotel just opened not too long ago.

The location is fantastic and was a quick 10-minute walk from Waverly station. Check-in was a breeze; hotel employees were courteous, helpful and kind. While the room was on the small side, it didn't feel cramped at all. I loved the modern, vibrant decor (lots of orange) and appreciated all the tech-friendly details (free WiFi, huge flat-screen TV, complete with speakers in the bathroom), even though I couldn't quite figure out how to turn the sound OFF in the bathroom.

Bathroom was large, modern and clean. Loved the shower and my hair really loved the complimentary Aveda shampoo and conditioner. :)

I really appreciated the complimentary items in the minibar, especially the bottled water and Pringles (really came in handy after a few hours spent at nearby Bramble cocktail lounge).

Only quibble about the room was the one of the decorative pillows had some obvious stains on one side of it. It sort of made me wonder about housekeeping and their attention to detail, but the room as a whole was clean, so I wasn't too concerned.

We encountered absolutely no noise during our stay and slept wonderfully. In fact, we slept so long that we just missed the window for a hot breakfast. Fortunately, hotel staff offered us a basket of pastries and fresh coffee, which we appreciated.

As I mentioned, the location is central. From the hotel, we comfortably walked to the Royal Botanic Garden one day, then to Old Town on another. Close to restaurants, shops and public transport. The national portrait gallery is right down the street, as well.

All in all, a great stay at Hotel Indigo. I would certainly stay here again!

  • Stayed May 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed June 4, 2012 via mobile

Nice hotel, poor parking. You have to park 5 minute walk away at the local ncp at a nice 20 pound every 24 hours. This is not included in hotel price or mentioned at booking. Thanks!

  • Stayed June 2012
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DominicKutschera, General Manager at Hotel Indigo Edinburgh, responded to this review, June 14, 2012
Dear Reviewer,

Thank you very much for taking the time to write about your stay with us at Hotel Indigo Edinburgh.

I am delighted to hear that you liked our hotel but disappointed about your review regarding car parking at the hotel.

Hotel Indigo Edinburgh is located in the heart of Edinburgh's New Town which is in the city center. We do offer 5 parking spaces that are located a short walk from the hotel at a cost of £12 per night. These spaces need to be prebooked through the hotel directly which we clearly state in our email confirmations. As a second option there are two multi storey car parks within a short walk from the hotel which will charge around £20 for 24 hours.

I have discussed your comments with our managers to avoid future disappointment when staying with us.

I hope we can welcome you back to our hotel in the future.

Stay original,

Dominic
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
Senior Contributor
46 reviews 46 reviews
30 hotel reviews
Reviews in 26 cities Reviews in 26 cities
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed June 3, 2012 via mobile

Fantastic hotel
Great staff and spacious modern rooms
Highly recommend

  • Stayed June 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DominicKutschera, General Manager at Hotel Indigo Edinburgh, responded to this review, June 14, 2012
Dear SW44London,

Thank you very much to take the time to review your stay with us at Hotel Indigo Edinburgh.

I am pleased to hear that you have enjoyed your stay with us and that our team has looked after.

I am delighted that you are recommending us and I hope that we can welcome you back to our neighbourhood in the near future.

Stay curious,

Dominic
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manchester, United Kingdom
Senior Contributor
29 reviews 29 reviews
8 hotel reviews
Reviews in 12 cities Reviews in 12 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed June 3, 2012

My wife and I stayed here in late May having been regulars in IC hotels across the globe, but this was our first stay in an Indigo.

We were met by the ever-present Steven (Concierge) who showed us to our room. The room was fairly compact and had a 3/4 king bed and a large 37in flat screen TV at the foot of it.

The bathroom had a separate bath and rain shower and had lovely Adeva toiletries, The complimentary mini bar was re-stocked verey day with still and sparkling water, cookies and tunnocks caramel wafer and some fruit juice. The kettle arrangement had a rannge of teas and coffee's as well as lovely Scottish shortbread and 'Oaties'.

The bed was comfortable, ialthough probably a little smaler than we would have expected, but the chocie of television channels was very good and complimentart wi-fi is a welcome touch.

The bar in the Indigo is cozy, but they have a very good selection of both bottled beers and draught lagers, as well as a decent cocktail list and the lovely Segafredo coffee.

On the second night of our stay we ate in the restaurant, the Turquoise Thistle, and have to y we were pretty impressed.

My wife had an entree of salmon tartare with a timbale of crab which was beautifully light and delicate, bit with lovely fresh seafood flavours.

For mains my wife had the halibut (slow cooked for hours) and I had the aged rib of beef.

The halibut was deliciously soft and creamy with really good flavours, probably one of the best fish dishes I have tasted in a long time, if not ever.

However, the aged rib steak was a real disappointment

Whilst the flavours of the cooked bits were very good, the majority of it was slightly chewy and the sinew running through the middle really didn't help the texture. The triple cooked chips that came with the steak were however first rate.

The desserts were a revelation!

my wife had their apple and cinnamon doghnut which was crisp, warm and sweet and sat on a beautiful vanilla panna cotta, whilst I had the trio of desserts which included the most lovely tequila sunrise jelly - absolute genius.

Overall, we had a great stay at the Indigo and would highly recommend to anyone

  • Stayed May 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DominicKutschera, General Manager at Hotel Indigo Edinburgh, responded to this review, June 14, 2012
Dear Glossopshark,

Thank you very much for taking the time to write such a great review of your stay with us at Hotel Indigo Edinburgh.

I am delighted to hear that you have enjoyed your stay and also enjoyed your dinner at the Turquoise Thistle Restaurant. The halibut dish that your wife had for main course is a dish created by one of our chefs who is currently in the finals for Scotland's young chef of the year. His talent really comes through in the dishes he has proposed for our menus and I hope you will join us in keeping your fingers crossed for him.

I have discussed your comments regarding the rib eye steak with our head chef and he has since gone back to our supplier to ensure we receive the quality of Angus beef we would like to serve our guests.

I will certainly pass your comments on to our entire team and I hope we can welcome you back to our neighbourhood in the future.

Stay original,

Dominic
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Southampton, United Kingdom
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 2, 2012

The Hotel Indigo had only been open seven weeks when I stayed and was already #2 on Tripadvisor at that time. It was a delight. The furnishings were contemporary and of course brand new and sparkling clean. Most memorable was the courtesy and helpfulness of the staff. Nothing was too much trouble. Would definitely stay again.

  • Stayed May 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DominicKutschera, General Manager at Hotel Indigo Edinburgh, responded to this review, June 6, 2012
Dear kycswallow,

Thank you very much for taking the time to write such kind words about your stay with us at Hotel Indigo Edinburgh.

I am delighted to hear that you have enjoyed your stay with us. We are incredibly proud to receive such great feedback from all our guests. All members of our team really enjoy looking after our guests and making their stay memorable.

I will certainly pass on your lovely comments to our team and hope that we can welcome you back to our neighbourhood in the near future.

Stay original,

Dominic
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
east midlands - uk
Senior Contributor
39 reviews 39 reviews
27 hotel reviews
Reviews in 30 cities Reviews in 30 cities
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed June 1, 2012

Stopped here a few days. Paid for and expected a"King Room", with a stated king size bed. Got a 4' 6" double. Do they have different bed measurements in Scotland? Am I eligible for a refund?
That said the room was plush and well equipped with everything you could need. The bathroom was excellent.
The air-con wouldn't go lower than 18 degrees which was a bit daft but no doubt saves them money. It left the room a bit hotter at night than I would have liked. Particularly as the duvet was probably at least a 10 tog.
Didn't eat here as the breakfasts were £16.50 each. But the restaurant looked nice.
The hotel itself is situated on a busy road but our room was quiet at the back of the hotel. The passages to different floors are an absolute maze, as this is a hotel constructed of several houses. It can give the impression of being a bit cramped.
Unfortunately it suffers from "door banging syndrome". The doors are heavy and as the bedrooms are relatively small every nearby door closure supplies a loud bang and the walls vibrate, which was annoying. This was worse where three or four doors are close by, for example at the end of a corridor. The rooms have an automatic door closure mechanism which obviously needs looking at.
Nonetheless, a well presented and modern hotel, in a good location for shopping and the botanic gardens. But if I was pushed I would not stop here again.

Room Tip: I would guess the rooms fronting the road are noisy. Double check the size of the bed.
See more room tips
  • Stayed May 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DominicKutschera, General Manager at Hotel Indigo Edinburgh, responded to this review, June 6, 2012
Dear Datacell,

Thank you very much for taking the time to write a review about your stay at Hotel Indigo Edinburgh.

I am disappointed to hear that you were not 100% satisfied with your stay. Hotel Indigo Edinburgh is a boutique hotel situated behind the facade of five 200 year old townhouses. Because of this every room is different and in order to investigate your query regarding the bed size I would require some more information. I would very much like the opportunity to discuss your comments in more detail and would appreciate if you could contact me directly under dominic@hiedinburgh.co.uk at a time that is suitable to you.

I am looking forward to hearing from you and hope that we can reinstate your faith in our hotel.

Stay curious,

Dominic
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Indigo Edinburgh

Address: 51 - 59 York Place, Edinburgh EH1 3JD, Scotland
Phone Number:
Location: United Kingdom > Scotland > Edinburgh > New Town
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#18 Romantic Hotel in Edinburgh
#26 Business Hotel in Edinburgh
#29 Family Hotel in Edinburgh
Price Range (Based on Average Rates): $$
Number of rooms: 60
Official Description (provided by the hotel):
Hotel Indigo Edinburgh welcomes you in April 2012! Set in the heart of the historic city of Edinburgh. Steeped in history itself, the hotel building dates back to the early 1800’s with many of the historic features preserved. Each stylish room offers up to date technology with a media hub offering guests the connectivity they demand whilst on the move. Relax in our lounge bar and restaurant, savouring some of Scotland’s favourite dishes and drinks with a contemporary twist. For something special join us for afternoon tea or pre and post theatre dinner. ... more   less 
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Also Known As:
Hotel Indigo Edinburgh Scotland

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