I made the booking via activehotels at a extremely good rate and was prepared for a substandard room, having read previous reviews on tripadvisor. However, the room was very attractive, clean and well equipped. OK, the lift wasn't working but I didn't find this too much of a problem as the directions to rooms were very clear. I found the staff very helpful and friendly and overall found the hotel excellent and in a great location. I would certainly recommend it.

An unbelievably poor hotel. The weekend I stayed the main lifts had broken down and stayed that way for 3 days. I was on the 5th Floor. The tiny backup lift only went to the 3rd floor, and from there you had to follow a poorly signposted convoluted route to the floors above. When I was lost initially, the concierge was extremely reluctant to come up and show me the way, and NONE of the nearby household staff knew how to get to the right floor from that lift!
The fridge in the room did not work, and several calls for them to fix it went unanswered. The 5th Floor also has two large terraces with inviting views but stayed locked the entire weekend. The room itself felt old and smelt of years of smoke, even though it was supposedly a non-smoking room!
In general the staff were rude or borderline incompetent. Great location, but awful hotel. Stay elsewhere.

1) Our room did not have any net curtains
so people across the street can see what
your doing!

2) The hotel has no Air Conditioning! We asked for
a Fan but there were all used by other guests,
but we were very lucky to get one a few
hours later

3) The Lift wasn't working, so we had to walk
5 flights of stairs to our room, bit difficult if
you had loads to drink!

Thats about it!

We bought a 2 night trip as a present for my parents. We joined them for lunch on the second day and could tell that they were disappointed in their room. When we went to view it we were embarrassed - it was a rather sub-standard attic room with 2 sky light windows and no view! It was clear that anyone taking up a special offer break was put in the 'sad' rooms - there certainly seemed to be much nicer ones on offer!