We got a great deal to stay here with Octopus, but reading some of the other reviews I was a little anxious about what to expect - overall though we enjoyed our 3 night stay here.
Location: The hotel is ideally located for exploring the city centre - just on the corner of both George Street and Rose Street - with Prince's Street just below - we were able to walk everywhere during our whole trip.
Room: We were first given a room on the first floor in the old part of the hotel. I was disappointed when we got in - it was small, with peeling wallpaper and the view was above the courtyard so literally 4 other walls. We were there just a few minutes when we realised we could hear the ambience music from the lounge below - through a crack in the skirting board!
So we were moved to a room on the 3rd floor, still in the old part - looking out onto George Street. It was lovely, if a little dated, but it was fresher than the other room with a nice bathroom and with much more room, which we needed for a 3 night stay - and a bigger bed. The room and bathroom were clean. There were some nice touches - a fridge with complementary water restocked each day.
Food: We only ever had breakfast here, which was lovely - plenty of selection and the service was good. We found the dinner menu a little out of our price range.
Customer Service: We found all the staff in the hotel helpful and courteous. We had a little trouble with room keys and the housekeeping, maintenance and concierge staff were all on hand to assist.
Pool: I had booked the hotel partly because of the leisure facilities. The pool is a decent size, and the sauna was fine too. The steam room was out of order during our visit. It isn't a luxury facility but was grand for a quick swim.
Overall I would recommend this hotel - because we were moved rooms. Its really well located and if you are looking for a comfortable base for your visit, it fits the bill.


(3 votes)





