My friend and I recently stayed at Ellersly House (12/6-12/10) - the Hotel grounds are lovely and the lobby, lounge and bar area are nicely appointed. We ended up eating dinner in the bar area 3 of the 4 nights we were there just because the bartender Liz was so nice and engaging! Food there is great and reasonably priced. Much of the hotel staff we encountered is from Eastern Europe, not Scotland however. (Liz is Scottish). There were several issues with our room, a couple I did attempt to get fixed - but to no avail: Clogged shower drain, VISIBLE Mold/Mildew in bathroom and a continuously running toilet (I fixed that one myself). Incorrect bus info to outlying attractions, taxi rates, taxi to the airport not confirmed, melted lampshades, mattresses that felt like we were sleeping on the box springs alone, curling wallpaper, drywall patch over wallpaper, etc.

I did contact Hotel Ops once we were home to let them know my concerns - they take no responsibility/no apologies - incorrectly stated we were offered another room and proceeded to lecture me on how mold happens in just one day! No compensation offered either.
I wish I could recommend it to others, but for the price I felt it just wasn't a good deal (we had better accommodations at a B&B in Ireland).

My wife and I had a lovely time here, although the hotel could use some tlc the staff were very welcoming, the rooms were clean and the breakfast was first class, would definately go here again

Dank, dark, dirty, disgusting. Small cramped rooms. Used to be a Ramada but they gave it up. It was a dismal experience. The rooms were the tiniest ever and really dirty. Very unpleasant place.

We took a 3 week driving tour of Gt. Britain in June 2005 and are just getting around to responding. We spent one night at this hotel before flying down to London and back to the States, and so Bed & Breakfast was all that we needed. Our room was small and shabby but the bed was comfortable. The bathroom was definitely in need of renovation and it wasn't particularly clean either. We ate a room service dinner which was good and enjoyed their breakfast buffet. Staff were helpful and friendly but this hotel is definitely in need of a make-over!