We booked to stay at this hotel over the New Year Period. When we arrived we were told we had been 'upgraded' to a city centre apartment. We didn't really want to accept this as we had researched this hotel and the area in which it was located and therefore had booked to stay in a particular hotel and location. When we told them this we were left under no uncertain terms that the apartment was the only option available to us. When I asked about the breakfast that we had paid for in the price I was told that a certain amount would be refunded to my credit card account.
The apartment they sent us to was very nice but we were not happy as it was not what we had booked and not in the location we wanted to be in so we phoned to complain and of course, no one in authority was available for us to speak to.
On our return home I checked to see if the amount promised had been credited to my account and it had not.
I spent about a month in total e mailing this hotel to try to get the money they had promised back and some explanation as to why they had changed and effectively ruined our holiday without a moments notice but I was given excuse after excuse and finally an extremely cheeky e mail from the manager who said she didnt realise what my problem was. The money they promised me because breakfast was not available was never paid in full and I am still waiting.....
I would strongly advise other people not to book this hotel. We were left very angry and upset by their treatment of us.

We found the hotel in the Johansen's guide and booked via a website, a year in advance, during the Edinburgh Festival. The hotel is in a quiet location, but very convenient for the city centre. Be warned if you take a car - there is no local parking at the hotel all metered apart from evenings and weekend, this might put us off using the hotel again.
The room was adequate, but on the top floor and there wasn't a lift. We felt we should have been warned. However, a member of staff was quick to offer to take our bags up to the room for us. Also brought us afternoon tea at no charge. The staff were excellent, very friendly and helpful.
Breakfast was served in the bar area and was fine - normal bacon, eggs,etc or continental. Quick friendly service.

Because we booked early our rate was £130/night for a double with breakfast. Pretty good given location and Festival time. However, probably explains the top floor assignment!

Just returned from this hotel where we stayed during the Edingburgh fringe festival. The hotel is situated in the 'new part of Edinburgh' which is a lovely peaceful place to stay but not to far away to walk to the centre, shops and venues. We stayed in the recently refurbished No 10 house next door to the main hotel and were pleasantly surprised with easten decorations and furnishings in our suite. We did have to walk up 2 floors (no lift) so warning to those who are not able to do this. We were greeted well and porter helped with bags to and from the room on departure. We had a kitchen (but not equipped to actually use it other than the fridge and kettle!). Lovely views from windows accross Edinburgh. Clean and modern with good service from every staff member. Breakfast did not have an extensive range but was well cooked and sufficient. Perhaps a little pricey but it was an enjoyable, comfortable say.

Just returned from a 4 night business stay at the Christopher North House, and was extremely satisfied with the experience. Yes, the room was a little small, but clean and nice with 15-foot ceiling and windows.

The staff was absolutely terrific, and the full-cooked breakfast is big enough to last you through dinner and tasty enough to make you want to finish it.

Oh, and wireless internet access is free.