On arrival, the room was overheated, and the cause was quick to find. There is a hot towel rail in the bathroom, connected to a large hot water pipe, is permanently on and cannot be turned off! There is a warning sign telling you not to touch the towel rail as it is so hot. Apparently all the rooms have the same thing. The rooms are quite small, and the window doesn't cool the room too well. A table an is provided, and you have to shut the bathroom door and leave the fan on all day and all night to keep the room vaguely cool. (The fan taking up desk space.) Not a problem for us, as we are used to sleeping with a fan on in hot weather, but it doesn't make for a relaxing stay. The daft thing is that there is a radiator in the room, which can be turned on/off, and if heating were needed, this would be just fine. And we were told by a staff member that there is a central control for the hot pipes, which do occasionally go off. Oh yes, and there is also one of those signs in the bathroom urging people to save the planet by re-using towels - and yet the planet's resources are being wasted big time by heating the hot pipes! All this echoes comments from other reporters.
The weather was fairly normal for the time of year - around 18C during the day, cooler at night. Our room was at the back of the hotel, with the view of the ventilation plant etc.
The hotel, formerly the Mount Royal, appears to have been recently taken over by Accor/Mercure, and presumably it is to be refurbished in due course, but for now it certainly doesn't reach the standards of Mercure hotels we've visited on the continent.
Positives: The location is, of course, perfect, being bang on Princes Street, although this can be a mixed blessing when the street is a wall of people at Festival time. The breakfast room/bar has stunning views of the castle, and would be a good place for viewing the Tattoo fireworks. Free slowish wifi, and free wifi from Marks and Spencer Cloud also available.
Recommended? We were lucky to get a good deal during the Festival, and if you can get similar, then fine, but at other times, cheap deals can be obtained at other hotels nearby. And you would certainly not be pleased if you paid £200-£300 for a room, which is what is asked for short notice bookings at busy times. And the small, oppressive rooms would also not be much fun if you were on an extended business trip and/or had to spend a lot of time in the room.
I note that the Manager replies to each comment. I'm looking for a reply that says that a) the hot water pipes are to be turned off; or b) a plumber is to be engaged to take each towel rail out of circuit, and to fit heavy duty insulation to the pipes.
- Also Known As:
- Ramada Hotel Edinburgh
- Ramada Hotel Mount Royal
- Ramada Edinburgh
- Edinburgh Ramada
- Mercure Edinburgh City - Princes Street Hotel Scotland
- Official Description (provided by the hotel):
- Downtown Hotel built above 2 well-known stores (Jenners & Marks & Spencer) in the heart of the city. ... more less
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