Paid for a Castle view and was disappointed to be placed in a room with a poor outlook. However after going back and speaking to Marie the Receptionist, she relocated us without any fuss. The room had an amazing view to the Castle and up and down Princes Street. The room had a double bed and a two seater sofa.
Marie is a prime example of all the staff within the hotel. Nothing was a problem. Staff on reception, waiters, bar and cleaning staff were all very pleasant. The staff are, indeed, a credit to this hotel. All the waiting staff were very attentive and provided an excellent service. One of the waiters engaged us in conversation and gave us a few pointers to try and enhance our stay.
The hotel is located on Princes Street and being so centrally located has an impact on the price of the accommodation as well as the bar prices.
The meals were good. The breakfast was delicious, it is a buffet self service. Certain dishes are available on order from the kitchen. I don't think there was anything not available. If you don't like the breakfast here you must be too fussy.
We would definitely stay at this hotel again and highly recommend it.
- Official Description (provided by the hotel):
- Downtown Hotel built above 2 well-known stores (Jenners & Marks & Spencer) in the heart of the city. ... more less
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- Also Known As:
- Ramada Hotel Edinburgh
- Ramada Hotel Mount Royal
- Ramada Edinburgh
- Edinburgh Ramada
- Mercure Edinburgh City - Princes Street Hotel Scotland