The good...

Central location
Chic and boutique hotel
Quirky room
Cowshed products in the bathroom
Excellent service
Vermilion restaurant
Fantastic 'Escape' spa onsite - lovely pool!

The bad (ish!)...

TV knackered (room 702)
Mini bar v pricey
Expensive
Brasserie closed for refurb
A la carte breakfast - great for leisure stays but when staying for business you just don't have time to enjoy a long leisurely breakfast unfortunately.

Would stop there again hopefully with my husband for pleasure rather than work. My colleague's room was stifling (#707) and didn't have air-con. She literally could only spend ten minutes at a time in there without pouring with sweat. A fan was provided but the aircon (which was installed) should be working more effectively.

Being a local, I recommended that my American friends stay for 6 nights at The Scotsman Hotel, What a mistake! When my friends invited me to stay with them for one night, I was shocked at the lack of service they were experiencing. A list of issues include:
No valet parking;
Extremely rude staff;
Evidently unclean rooms;
Broken elevators (over 4 days)
Limited fresh fruit for breakfast;
I raised the issues with Duty Manager at time - who told me that there had been a recent change in ownership/management.

me and my boyfriend booked the scotsman based on the reviews on this site... and we were not disappointed.

we booked a deluxe room, for £180 p/n, over the (english) bank hol weekend.. ok, a bit steep, but the upgraded us to a junior suite on arrival!! it was amazing.

staff so polite and friendly.. gym amazing, swimming pool, sauna, steam room, jacuzzi, cowshed products (i spent FAR too much on these!) - amazing room - paper every morning, complimentary large bottle of mineral water every evening with people offering to help you left right and centre.. even coming to your room every evening offering to turn your bed down!!! only minor gripe.. if i had to have one!! would be that they didn't stock up the mini bar every day like they said they would, so we had to keep ringing down to reception to get extra items.. but they were on the ball with all our requests, to 5 mins!!

GO GO GO. you won't regret it.. if you have any complaints then you are clearly used to staying in ultra posh amazing 5*hotels all the time!!!
this place is wonderful. we had room service for dinner one night too wonderful food, and very reasonably priced for room service... and the mini bar is very reasonable too.

email me if you want any more details, will be only too happy to oblige...

p.s...edinburgh is an amazing city too!! and you must go to the witchery restaurant for dinner (if you can get in) - it is on the royal mile, up near the castle on the left hand side.. its the best restuarant i've ever been to... apparantly its booked up months in advance.. we went in on spec and were lucky because someone hadn't shown up!

This hotel was simply amazing. The staff was super friendly and extremely welcoming. Our room was so beautiful. We loved our stay and had a wonderful view of the bridge. Although rates may seem outrageous on the hotel's website, Expedia has really good deals on The Scotsman. Scotland is not really known for its food, but Pizza Express (across the street from the Scotsman) was excellent.