Booked this hotel for our anniversary. I even mentioned this to them on the phone in advance in case they could do something nice in the room as per their communication on their receipt. However, we got there, lovely setting for a hotel, and greeted courteously by receptionist.
Room was really nice and I had the best sleep in ages. however the bathroom was small and had an off odour - the extractor fan doesn't work.
Had supper in the brasserie. Meal was tasty, but staff were slow to react to us throughout the meal, standing there and then not noticing when we were trying to get their attention.
We went to the spa to ask a few questions and book treatments. The lady there looked down on us as if we weren't good enough to be there - spa was booked out anyway due to bank holiday, but she could have been friendly. So I didn't even use the fitness suite that day as I didn't want to go past her again as I felt uncomfortable.
Breakfast on both days was tasty and waiters were much better than in the evening (even though they were the same people!)
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- Also Known As:
- Norton House Hotel And Spa Edinburgh
- Norton Hotel Edinburgh
- Norton House Hotel & Spa Edinburgh Scotland