Having just returned from a stay at norton house I felt I had to write a review - it's not something I would normally do. On arrival at the hotel the reception staff could not have been more welcoming. Having enquired about lunch in the brasserie we were advised it was fully booked, however after only minutes a table was found and again we were made very welcome. Food was fantastic in beautiful surroundings. My husband and I then headed to the spa which was amazing. Again the staff couldn't do enough to make sure we were happy. The facilities were fantastic. Back to the hotel and our luggage had been taken to our room. Our room was just luxury and immaculate. I relaxed in the bath watching a movie whilst my husband reclined on the balcony. During our stay the staff were efficient and accommodating without being obtrusive. Will be heading back for another stay very very soon and thanks to everyone at hotel for making it so special.