Stayed overnight on a business trip with meeting in the hotel the next day.
Have to say that everything about the hotel was great. Food was fantastic. Service prompt and friendly. The bed was probably one of the most comfortable I've ever slept in. Proper milk in a fridge in the room was a nice touch as was the turn down service. Meeting room was large and well equipped and the lunch provided for 20 people was lovely - not your normal sandwiches and fruit.
Great all around and not overly expensive given the location.

We booked a spa day and an evening meal in the Brasserie to celebrate my mother's 60th Birthday.
We started by arriving just after lunch for our 'elevenses spa day for two' - despite our late arrival (I had a long journey to get there) the staff were warm and welcoming and very quickly made us feel very at ease.
When our food came, the 'elevenses', we were very impressed. Just the right amount of food and the soup was delicious!
Next it was my massage, which was great, very relaxing and also Jade was very helpful with suggestions for aftercare. The spa facilities are excellent, and the experience shower was certainly that!
We left the spa relaxed and refreshed and headed across to the hotel. We had originally booked a classic room for my parents to stay overnight, but my dad was offered an upgrade to the Kingdom Suite upon his arrival, I think this made their evening that bit more special! The suite is fantastic, the free standing bath is something you would expect to see in a boutique hotel! Very impressed!
The meal was wonderful, one of our guests is fairly handicapped, the staff were so accommodating in giving us enough space. The food was fantastic, other than my two year old I'm pretty sure we all cleared out plates! Staff were attentive without being intrusive- and we all left happy and full!

Overall, a fantastic hotel, lovely rooms and feast facilities. But what makes it stand out is the brilliant attitude of every single staff member we encountered. Thank you for a wonderful evening!

Fully recommend the Norton House Hotel &Spa in Edinburgh. Some of the best spa facilities I have experienced with excellent pool and jacuzzi. Both larger than most other 4/5 star hotels I have visited with some nice extras such as experience showers ! There were 18 of us staying in 7 classic rooms and 2 executive rooms. All were excellent with the executive rooms worth the extra for the luxury and space. We had lunch which everyone enjoyed and great selection for breakfast. The main reason for the excellent rating was the service. From the welcome to Reception to the breakfast staff, everyone was extremely helpful and nothing was a problem. A really great weekend with every one of us leaving singing praises..

My partner and I stayed here for one night and had a lovely time. We had booked a special January deal with an upgrade to an executive room and a bottle of wine on arrival. The room was fantastic and well appointed (with a TV in the bathroom!) and the staff were friendly and helpful at all times. We had breakfast delivered to our room for a very reasonable £3 surcharge and it arrived beautifully presented at the requested time.

We could not fault the hotel at all and will certainly return.

The hotel is located between Edinburgh airport and the city, which for some means a taxi will be required to arrive/leave. However, with this location you can enjoy the great countryside and you are only 20 minutes or so from the city centre.