My partner and I stayed here for one night and had a lovely time. We had booked a special January deal with an upgrade to an executive room and a bottle of wine on arrival. The room was fantastic and well appointed (with a TV in the bathroom!) and the staff were friendly and helpful at all times. We had breakfast delivered to our room for a very reasonable £3 surcharge and it arrived beautifully presented at the requested time.

We could not fault the hotel at all and will certainly return.

The hotel is located between Edinburgh airport and the city, which for some means a taxi will be required to arrive/leave. However, with this location you can enjoy the great countryside and you are only 20 minutes or so from the city centre.

We got married in the Garden Suite on 1st December 2012. The Norton were extremely organised and helpful. On the day itself everything went to plan perfectly. We then stayed on for an additional night. We got upgraded on our room for the Sunday night which was great. Every member of staff could not have been kinder or more helpful. From the staff in the spa to breakfast on our last morning. Everyone was polite, really friendly and went out their way to give good service. I stayed in an executive room the night prior to the wedding. Then we stayed in the Kingdom suite for two nights. The rooms are modern, clean and very comfortable. Could not find anything to complain about!

I stayed for 1 night as a birthday gift from my partner. On arrival it was evident that the hotel was full as we drove around the car park area 3 times and could not find a space. We had to bump up on the kerb along with other cars. There was a wedding and conference on.

Initially allocated room 305 which was very nice. Flat screen tv, tea/coffee/water and a carton of real milk in the fridge. It all turned sour as next door there must have been at least 7 or 8 people in one room drinking, singing, etc. It turned out these were guests who were attending the wedding. I decided to let it go as this was only 2.30pm in the afternoon, however, they returned during the wedding break at 6.30pm. By this time they were well intoxicated with alcohol and the noise levels were ridiculous. I was concerned how bad this noise would be later on into the night. They were all in the one room and congregating in the hallway. I telephoned reception immediately to request a room change. Thankfully the receptionists were very helpful and allocated us room 419. Peaceful until between the hours of 12am and 2am our sleep was interrupted by several noisy and inconsiderate guests singing along the corridors and slamming doors. I find it unbelieveable how people have no consideration for other guests. This was supposed to be a peaceful and relaxing night away but unfortunately we returned home absoltely knackered!

Having said all that, the evening meal was fantastic, breakfast was served in our room for a £3 surchage which is very reasonable and the pool/sauna is also very nice.

All of the staff I encountered were so helpful and friendly which was a bonus. Its just a shame that idiotic guests ruined our stay.

The first time I stayed in the norton was on Monday for business and I mad sure i was back there in the Thursday for my 2nd stay.

Everyone the worked there was gave great friendly customer service and the reception staff were always up for a joke...even if I never got a suite! :)

The food was excellent, the sticky toffee pudding just melts you, in not sure if its pudding, the brandy snap or the sauce but the taste is excellent. Pork belly pig was also and excellent main. All of the people around me complimented the food. Only complaint is the price if drinks, you expect to pay more for higher end hotels but this goes a step above.

The gym was a little small with a wait for the tread mills but it was January and everyone doing the "get rid of the Christmas belly"

Over all a enjoyable stay and I'll be back as much as I can! This was a business trip but would be happy to return for pleasure to!