My wife and myself have stayed at Norton House several times. Our experiences in general have been very good. We have stayed in the newer part of the hotel and in the older, traditional part. On one of the occasions that we stayed in the older part, we had a terrible night. We were allocated a room that was directly above reception. The room was lovely but our sleep was interrupted between midnight and 2am by wedding guests. They had loudly congregated outside the reception as taxis and minibuses arrived and departed. Furthermore, a car alarm went off continuously for a spell.
That is the only negative experience I have had at Norton House. The rooms, food, spa and gym are all very good and I think the hotel is an ideal base for exploring Edinburgh.
I would recommend Norton House. We look forward to another weekend getaway in the near future.