We had booked a night from 24th dec for one night. Had asked for an upgrade and Lynn had kindly offered us the 'kingdom suite' which was lovely and spacious. We had our 3 children with us so the space was perfect. We were charged £50 for this. From the afternoon tea, to dinner and breakfast, the food was consistently at a high standard. Would say the breakfast served was on par with the St Regis at Rome. The spa and swimming pool was great. My children loved it! The staff are a credit to the hand picked hotels group. Thank you pierce, Emma and the gentlemen who brought our room service. Very warm and extremely professional. We will definitely be back.