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“Good location” 4 of 5 stars
Review of Apex City Hotel

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Apex City Hotel
4.0 of 5 Hotel   |   61 Grassmarket, Edinburgh EH1 2HJ, Scotland (Old Town)   |  
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Ranked #44 of 146 Hotels in Edinburgh
Certificate of Excellence 2014
notts
Contributor
18 reviews 18 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
9 helpful votes 9 helpful votes
“Good location”
4 of 5 stars Reviewed January 19, 2014 via mobile

Reasonably priced hotel in great location. We heard no noise despite stopping on Friday and Saturday night. Staff very helpful and friendly. We couldn't get our TV to work on the first night - this was sorted out straight away with no fuss. Bed very comfortable. Good shower although bath was clearly only designed for shorter people! Would recommend booking direct so that you get a £10 voucher to spend on food or drink in hotel. Only complaint are that the pillows are too soft.

Stayed January 2014, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lindsay S, General Manager at Apex City Hotel, responded to this review, January 27, 2014
Dear Guest

Thank you for your review. It was pleasing to read that you enjoyed your stay with us and liked your room. If you plan to stay again please let us know that you prefer a firmer pillow and we will make sure they are in your room ready for your arrival.

Your review is greatly appreciated and I hope you will return again soon.

Kind regards

Lindsay Sturrock
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,467 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (301)
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Magherafelt, United Kingdom
Contributor
17 reviews 17 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed January 19, 2014

7 of us stayed in this hotel just after the new year for a 50th birthday and it was great! The staff were very helpful and friendly, the hotel was clean and comfortable and it has a great location! Couldn't fault it! :) we didn't use the leisure facilities (located at apex international) but I'm sure they were great too!

  • Stayed January 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lindsay S, General Manager at Apex City Hotel, responded to this review, January 27, 2014
Dear Guest

Thank you very much for scoring us so highly and awarding us 5-stars in all areas. Your very kind review is very much appreciated and I am really pleased you had such an enjoyable visit.

I do hope that you will have the opportunity to stay with us again soon and my very best wishes for your birthday.

Kind regards

Lindsay Sturrock
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bangor, N Ireland
Senior Contributor
24 reviews 24 reviews
11 hotel reviews
Reviews in 17 cities Reviews in 17 cities
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed January 19, 2014

We stayed at the Apex City Hotel in Edinburgh on the 14th to 16th January 2014 while on a short city break. First impressions were great, with very friendly check-in staff who allowed us to check-in early. Our room was clean, spacious and warm, with ample storage. The bathroom was well equipped, and had a bath and separate shower. We did not have any meals at the hotel, and so can't comment on the food, but we did use the bar on a couple of occasions, and found the bar staff friendly and helpful. The hotel is in an excellent location for sightseeing, with a superb view of Edinburgh Castle from the front of the hotel, and it is only about 10 minutes walk to both the castle and the main shopping area. There are several restaurants and bars opposite the hotel if you want to vary your eating and socializing. Would definitely use this hotel again. .

  • Stayed January 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lindsay S, General Manager at Apex City Hotel, responded to this review, January 27, 2014
Dear Guest

Thank you for scoring us 5***** for all areas. I really appreciate this great score and am so pleased you had an enjoyable visit. Even better is the fact that you said you will “definitely use the hotel again” - this is the best type of praise and I look forward to welcoming you back.

Kind regards

Lindsay Sturrock
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Trieste, Italy
Senior Reviewer
7 reviews 7 reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed January 17, 2014

Hotel in front of the Castle, in the center of the city, along the royal mile. Breakfast improvable but the hotel is clean and organized. Not bad, for the best you have to choose the Apex near. My room had both shower and tub (separated), some other only the shower.

Room Tip: Ask for the room with shower and tub.
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  • Stayed January 2014, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lindsay S, General Manager at Apex City Hotel, responded to this review, January 27, 2014
Dear Luca

Thank you for taking the time to leave a review following your recent stay at the hotel. I am glad that you liked your room and found it clean. I did however note that you felt breakfast could be improved. If you have a spare moment I would appreciate hearing from you with your suggestions as we continually look for ways to enhance our guests' stay. My e-mail address is lindsay.sturrock@apexhotels.co.uk and I look forward to hearing from you.

Kind regards

Lindsay Sturrock
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Richmond-upon-Thames, United Kingdom
Top Contributor
201 reviews 201 reviews
64 hotel reviews
Reviews in 97 cities Reviews in 97 cities
97 helpful votes 97 helpful votes
4 of 5 stars Reviewed January 15, 2014

Great location, pleasant and helpful staff. Supetb breakfast. Good choice of beer in the bar. Upgraded to the master suite which was nice, spacious, well-appointed and clean. The only drawback was that the wash basin fixings (the mixer tap) and thr shower were in need of maintenance, otherwise excellent. Better than 4, not quite 5.

Stayed January 2014, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lindsay S, General Manager at Apex City Hotel, responded to this review, January 27, 2014
Dear Guest

Thank you for your review and for making me aware that the mixer taps in the Suite require maintenance. I will instruct my Maintenance Manager to check each of our Suites to ensure that any problems are immediately rectified.

I am glad you enjoyed your visit and hopefully that next time you stay with us we will score the magic 5.

Kind regards

Lindsay Sturrock
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
GLASGOW
Senior Contributor
23 reviews 23 reviews
22 hotel reviews
Reviews in 19 cities Reviews in 19 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed January 14, 2014

We came through to see the Lion King and stayed for 1 night. It is a 5 minute taxi ride from Waverley situated at the back of the castle so there is a bit of a hill to climb which was a bit too much for my mum. Nice reception area and was attended to straight away. Our room was not quite ready so we went for a wander round the Grassmarket for an hour. We were on the 2nd floor which looked out on to a side street so not a great view but the room was a good size.
Comfy bed although we found the pillows a bit soft. Large TV, tea and coffee, hairdryer etc
Good sized bathroom with stand alone shower. We had dinner in the hotel 3 course for £19.99 which was very nice. Restuarant was quiet when we arrived but started to fill up as we left
Food was very good and the staff very attentive. Breakfast was excellent with continental selection or the full scottish. All in all an excellent stay and would definatley stay here again

Room Tip: Ask for a room on a higher floor with a view of the castle
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  • Stayed January 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lindsay S, General Manager at Apex City Hotel, responded to this review, January 27, 2014
Dear Guest

Thank you for taking the time to leave a kind review following your recent stay at the hotel. I am pleased you found us convenient and you enjoyed your visit. The next time you stay please let us know you prefer harder pillows and we will make sure they are in your room ready for your arrival.

I look forward to welcoming you back in the near future.

Kind regards

Lindsay Sturrock
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Newcastle-under-Lyme, United Kingdom
1 review
4 of 5 stars Reviewed January 13, 2014 via mobile

The hotel is in a good position. The food is good but the best asset is the friendly staff. The kitchen was closed for a refurb but as the sister hotel is only yards away this was no problem at all. Nice bar.

Stayed January 2014, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lindsay S, General Manager at Apex City Hotel, responded to this review, January 27, 2014
Dear Andrew

I really appreciate your kind words regarding my staff. Customer care is important to all of us and I know they will be pleased that their contribution has been recognised.

Thank you for your review and I hope you will return to us again soon.

Kind regards

Lindsay Sturrock
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Apex City Hotel

Address: 61 Grassmarket, Edinburgh EH1 2HJ, Scotland
Phone Number:
Location: United Kingdom > Scotland > Edinburgh > Old Town
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#24 Luxury Hotel in Edinburgh
#25 Business Hotel in Edinburgh
#29 Romantic Hotel in Edinburgh
#31 Family Hotel in Edinburgh
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Apex City Hotel 4*
Number of rooms: 119
Official Description (provided by the hotel):
In the heart of Edinburgh’s Old Town, this contemporary hotel has 119 stylish rooms. Designed for comfort, rooms include HD widescreen LCD TV, large desk, free Wi-Fi and local calls, ground coffee and selected teas, luxury toiletries, iron and ironing board. Facilities include Agua Bar and Restaurant, event space for up to 80 delegates, use of leisure facilities a few doors away at Apex International including pool, tropicarium and gym. ... more   less 
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Also Known As:
Apex City Edinburgh
Hotel Apex City
Apex City Hotel Edinburgh, Scotland

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