A conference organising committee booked this hotel for me for four nights this July. I arrived after a long flight to find helpful staff, a suprisingly large (standard) room, some extra bonuses (jelly beans, pringles in room, along with a bar fridge with complimentary cold drinks), and a comfortable and modern bathroom.
After unpacking and having a rest on an almost hard, but still comfortable bed, I turned on my laptop, only to find that it would not connect wirlessly (to the free wireless internet access promised on the hotel's website). After several calls to the tech support people, it was discovered that my room (near the back of the hotel) was not in an area where the signal was strong enough. The staff offered a room change (to a room which was also too far from the router to pick up the signal) and were extremely apologetic, but it was quite frustrating to be disconnected.
There were two computers for guests to use on the 2nd floor, but this isn't the same as being able to work on your own desk in your own room. On day 3, I discovered that my laptop could pick up the signal only if it was on the floor of the closet. This was hilarious, but not practical.
The breakfasts were of a very high quality and, though they were included in my room rate, I would have paid for them - a mixture of cold buffet and hot items from the menu.
The staff were very accommodating throughout my stay, although never offered any compensation for the lack of internet access in my room. All in all, a good hotel, but be sure you don't require the connection.


(2 votes)






