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“Overnight stay” 4 of 5 stars
Review of Ibis Edinburgh Centre Royal Mile

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Ibis Edinburgh Centre Royal Mile
2.0 of 5 Hotel   |   6 Hunter Square | Off Royal Mile, Edinburgh EH1 1QW, Scotland   |  
Hotel amenities
Ranked #88 of 147 hotels in Edinburgh
Paisley, United Kingdom
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
“Overnight stay”
4 of 5 stars Reviewed January 24, 2013

Stayed here with friends,hotel central for all sight seeing. Rooms spotless a good nights sleep had by all. Staff all very friendly,breakfast good value and plentiful. Would stay here again. Weather dry but cold in Edinburgh.Joanne you can congratulate your staff a pat on the back, to all we met. Stayed here overnight on Wedensday 23 Jan 2013 Well done. Jean and George Manson.

  • Stayed January 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManagerIbis, General Manager at Ibis Edinburgh Centre Royal Mile, responded to this review, February 10, 2013
Dear Jean & George,
Thank you so much for your very kind comments and compliments. I have passed them onto the team and it always means so much to them as they pride themselves on the service they give.
I do hope you will visit us again in the future.
Kind regards
Joanne Green
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Aberdeen, Scotland, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed January 22, 2013

This hotel is brilliant. Walking distance from rail station. Castle, Scottish monuments and almost all attractions of Edinburgh are at walking distance. Room service and front table services are excellent.

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManagerIbis, General Manager at Ibis Edinburgh Centre Royal Mile, responded to this review, January 23, 2013
Dear Guest,
Thank you for your kind comments and compliments. I am very pleased to hear we were able to meet your expectations.
I do hope we will see you again soon.
Kind regards
Joanne Green
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
York, United Kingdom
Contributor
14 reviews 14 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed January 22, 2013

Stayed for couple of nights, recepiton staff very nice, room ok and clean but bathroom could do with a bit of updating but i believe they were going trough refurbisment during our stay so this probably going to be changed. Didn't have breakfast but i'm sure it was as good as other Ibis hotels we stayed in before. Good value, perfect location for turists.
Will come back if in Edinburgh again :)

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManagerIbis, General Manager at Ibis Edinburgh Centre Royal Mile, responded to this review, January 23, 2013
Dear Guests,
Thank you for taking the time to write a review about your recent stay here with us. We are very pleased to hear you enjoyed your stay and look forward to welcoming you back so you can try our new bathrooms.
Kind regards
Joanne Green
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Porto Alegre, RS
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed January 13, 2013

The positive point about this hotel is its location. We were five minutes by foot from the Royal Mile and less than 10 minutes from the New Town, Arthur`s Seat and all the touristic points of the city.

The hotel is like all the others european Ibis but little bit old fashioned comparing with the londoners. The breakfast was good but expensive and the rooms could be better structured. For example, the view through the window of my room was a huge wall less than one meter. The last complain it about the internet.. Its unacceptable that there is a hotel in 2013 without free wi-fi.

On the other hand I`d stay there again. The staff was very helpful, polite and contributed very well to make my holidays incredible.

  • Stayed December 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManagerIbis, General Manager at Ibis Edinburgh Centre Royal Mile, responded to this review, January 22, 2013
Dear Lucas Pithan,
Thank you for your kind comments about your stay with us at Ibis Edinburgh. I am sorry we were unable to meet all your expectations but I am very pleased that you will be returning. Kind regards
Joanne Green
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 12, 2013

Was a lovely little hotel, the staff were very friendly and extremely efficient. The room was nice, and had a bath in which we weren't expecting! Not a single problem during our stay, will definitely recommend.

The only thing i would say is the staff didn't seam interested in helping us with were to visit and we were a little clueless. I looked through the leaflets many times, but sometimes its nice to have someone suggest something and i asked a few times.. and got very little back from the them.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManagerIbis, General Manager at Ibis Edinburgh Centre Royal Mile, responded to this review, January 22, 2013
Dear HollyG141,
Thank you for taking the time to write a review about your recent stay here with us. I was disappointed to read your comment regarding the helpfulness of the staff and can only apologise as this is not the impression we like to give and not their normal behaviour.
I do hope you will return in the future and we are able to help.
Kind regards
Joanne Green
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Ibis Edinburgh Centre Royal Mile

Address: 6 Hunter Square | Off Royal Mile, Edinburgh EH1 1QW, Scotland
Location: United Kingdom > Scotland > Edinburgh
Amenities:
Bar / Lounge Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
#56 Business Hotel in Edinburgh
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Ibis Edinburgh Centre Royal Mile 2*
Official Description (provided by the hotel):
The Ibis Edinburgh Centre Royal Mile hotel is located in the old town,just off the Royal Mile, Princess Street and its numerous restaurants are all within walking distance. 5 min from Waverley railway station and 12 km from the airport, the hotel has 99 rooms, including 6 adapted for disabled guests. It has a bar serving snacks 24/24 and Wifi Internet access for guests on a business trip. Public parking is 10 min on foot from the hotel, with reductions for clients. ... more   less 
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Also Known As:
Ibis Edinburgh Centre Hotel Edinburgh
Accor Edinburgh Centre
Ibis Edinburgh Centre Royal Mile Scotland

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