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“Comfortable stay” 4 of 5 stars
Review of Apex Haymarket Hotel

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Apex Haymarket Hotel
3.0 of 5 Hotel   |   90 Haymarket Terrace, Edinburgh EH12 5LQ, Scotland (Formerly Apex European Hotel) (West End)   |  
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Ranked #59 of 146 Hotels in Edinburgh
United Kingdom
Senior Contributor
29 reviews 29 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
17 helpful votes 17 helpful votes
“Comfortable stay”
4 of 5 stars Reviewed October 12, 2013 via mobile

Stayed here for one night on way home from holiday. Room was ok bed was very comfortable . Bathroom was in need of a little maintenance . Shower door didn't close properly which meant the floor flooded every time you had a shower & Toilet was very hard to flush. We had dinner and breakfast which were both very good and we also got a £10 voucher towards food which was a bonus. Overall stay was very good .Staff were very friendly and helpful .

Stayed October 2013, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VickyRigby, General Manager at Apex Haymarket Hotel, responded to this review, October 24, 2013
Dear Guest
Thank you for taking the time to review the hotel following your recent stay.
I was sorry to see you found the bathroom to be of poor repair and pleased to inform you that a refurbishment programme of our bathrooms is about to commence.
It’s always a pleasure to hear positive feedback about the staff and hope you will choose to stay with us again in the future.
Kind Regards
Vicky
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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603 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (70)
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Budapest
Senior Contributor
25 reviews 25 reviews
17 hotel reviews
Reviews in 16 cities Reviews in 16 cities
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed October 10, 2013

An unassuming building, with interior that would need a bit of upgrade, but the room was very comfortable. Appreciated the water boiler and tea and biscuits provided each day. It is unfortunate that breakfast is an extra expense at a price not worth paying. The location of the hotel was really handy for all our train rides!

  • Stayed October 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VickyRigby, General Manager at Apex Haymarket Hotel, responded to this review, October 24, 2013
Dear Guest,
Thank you for your recent review of the hotel and providing valuable feedback.
I appreciate your feedback regarding the interior of the hotel and it’s certainly something which is currently under review.
I was pleased to see that you found the hotel to be value for money and the location met your needs.
I do hope you will choose to stay with us again in the not too distant future.
Kind Regards
Vicky
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Glasgow
Senior Contributor
35 reviews 35 reviews
27 hotel reviews
Reviews in 24 cities Reviews in 24 cities
52 helpful votes 52 helpful votes
3 of 5 stars Reviewed October 8, 2013

Stayed here after staying in the other Apex hotel in the Grassmarket area of Edinburgh last year. Sadly there is little comparison. Our standard double room was small with awkward high windows which only gave in minimal natural light. Room contained a king sized zip link bed, one arm chair, small desk with plentiful plug sockets and desk light, kettle with tea/coffee, fridge with complimentary water x 2, small wardrobe space, small safe, iron + board. The light shades, bedding and walls were all suffering from stains and wear and tear.
Bathroom was of similar decor as rest of room - whilst modern it was beginning to show wear and tear including a chipped toilet seat. The bath was very short and the shower head not very efficient and had a tendency to be luke warm or scalding.
The hotel has free wifi which worked well although it didn't save your log in and you had to repeatedly log back in. The TV and DVD in the room worked well.
Our room overlooked the busy main road so the noise prevented us opening windows at night. The room did come with a table top fan which we did use.
One of the reasons we booked this hotel was the access to a car park but be warned the car park only contains approx 10 spaces at the rear lane and is used by staff as well as residents. The hotel is a short walk from haymarket station and will be near the new tram system once open in 2014.
The area has a number of decent cafes, restaurants, pubs and shops within 5 min walking distance.
We didn't eat in the hotel or take the breakfast so can not comment on food.
Staff at reception were polite, helpful and efficient.
Over all a hotel which is showing signs of its age and compared to other modern hotels in this price range you can find better accommodation in central Edinburgh.

Room Tip: Room to rear will be quieter but dark and have a poor view.
See more room tips
  • Stayed October 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VickyRigby, General Manager at Apex Haymarket Hotel, responded to this review, October 24, 2013
Dear Guest,
Thank you for taking the time to share your feedback following your recent stay at the hotel.
I appreciate your comment regarding the standard of your room and would like to assure you that the current maintenance and repair of our rooms is under review and improvements are being made.
I do hope that you will choose to stay with us again in the future and that this experience will not deter you.
Kind Regards
Vicky
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oldham
Senior Contributor
43 reviews 43 reviews
17 hotel reviews
Reviews in 19 cities Reviews in 19 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed October 6, 2013 via mobile

Stayed here two nights as it was convenient for both Haymarket Station and a conference at the Hilton Grosvenor.

Recently built. Compact clean, comfortable rooms. Good walk-in shower.

Breakfast at £10 reasonable value for money.

No problems. Unlikely to stay at that end of Edinburgh again. Usually stay nearer Wavelet.

  • Stayed September 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VickyRigby, General Manager at Apex Haymarket Hotel, responded to this review, October 24, 2013
Hi Jeremy,
Thank you for taking the time to review the Apex European Hotel, I was delighted to see that you enjoyed your stay and was convenient for your conference.
There are 4 Apex Hotels located across the city, please visit our website for more information on their locations.
In the meantime, I do hope we will welcome you back very soon.
Kind Regards
Vicky
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York, USA
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed October 3, 2013

We stayed at the hotel in March 2012. The hotel is clean and modern. It can be accessed via a few buses. As two women (me and mom), we felt relatively OK in the area. However, the 2 blocks around are kind of dead after 6-7 PM, with very few choices of food. However, you can always get to the center and enjoy one of many food options there. This was my second stay in the Apex chain, and I'd stay at an Apex hotel again.

Oh, and we had breakfast in their restaurant, and it was pretty good.

  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VickyRigby, General Manager at Apex Haymarket Hotel, responded to this review, October 24, 2013
Dear Guest,
Thank you for your review of the hotel, I was pleased to see that you enjoyed your stay and will hopefully see you again very soon.
Best Wishes
Vicky
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 26, 2013 via mobile

My friend and i stayed here for 4 nights.
We had a good experience. The staff was friendly. The room and hotel in general were clean. And it was nice and quiet at night.
The only problem we had was the window, we couldn't open it cause it was broken, but the weather was chilly so there was no need to open the window.
But overall quite good.
I do recommend it.

  • Stayed September 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VickyRigby, General Manager at Apex Haymarket Hotel, responded to this review, October 16, 2013
Dear Guest,
Thank you for your recent review of the Apex European Hotel, it’s always a pleasure to read such positive feedback about the friendliness of our staff.
The maintenance and repair of the hotel is an ongoing project and I’d be grateful if you could email directly at Vicky.rigby@apexhotels.co.uk with details of your room so I can ensure the window is repaired.
In the meantime, I will look forward to welcoming you back
Kind Regards
Vicky
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 26, 2013

This hotel was in a good location on the fringes of the City Centre and provided good value for money, clean facilities and room and overall good experience.

The best part of it all was the ability to use their car park, which does not cost anything for guests. There are limited spots and definitely no guarantee of a spot, however if you plan your trip and are a little flexible is worth the effort if driving.

Would not hesitate to stay again.

  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VickyRigby, General Manager at Apex Haymarket Hotel, responded to this review, October 16, 2013
Dear Guest,
Thank you for taking the time to post a review of the Apex European Hotel following your recent stay.
I was pleased to see you found the hotel to be of value for money and will look forward to welcoming you back in the not too distant future.
Kind Regards
Vicky
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Apex Haymarket Hotel

Address: 90 Haymarket Terrace, Edinburgh EH12 5LQ, Scotland (Formerly Apex European Hotel)
Phone Number:
Location: United Kingdom > Scotland > Edinburgh > West End
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Wheelchair access Airport Transportation
Hotel Style:
Ranked #59 of 146 Hotels in Edinburgh
Price Range (Based on Average Rates): $
Hotel Class:3 star — Apex Haymarket Hotel 3*
Number of rooms: 66
Official Description (provided by the hotel):
Small, friendly hotel situated at the west end of city center; minutes to the main shopping streets and entertainment district. ... more   less 
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Also Known As:
Apex European Edinburgh
Hotel Apex European
Apex Haymarket Hotel Edinburgh, Scotland

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