Centrally located on the Royal Mile, less than 10 minutes walk from Edinburgh Waverley railway station and with car parking adjacent and accessible from the hotel, one couldn't ask to be nearer the action than at this hotel. All the staff I encountered were friendly, professional and efficient. The reception, lounge and bar areas are contemporary, bright and fresh. The bedroom and bathroom were both a good size and the in-room facilities good, however the room was super warm and even turning down the air con didn't seem to help. We weren't able to open the window to cool the room down, and I personally prefer to sleep with a window open. The lighting scheme in the room wasn't great either with quite a few dark spots, and I found it quite difficult to read in the room. I think a ceiling light or two would help. I didn't see any stairs to access the floors the rooms were on, and used the lifts, which were often slow to turn up, particularly at peak times. One of the 3 was out of order for the duration of our 4 day stay which didn't help matters. But overall, there was more right with this hotel than wrong, and I would stay again.