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“jury Hotel in Edinburgh” 4 of 5 stars
Review of Jurys Inn Edinburgh

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Jurys Inn Edinburgh
3.0 of 5 Hotel   |   43 Jeffrey St., Edinburgh EH1 1DH, Scotland   |  
Hotel amenities
Ranked #108 of 147 hotels in Edinburgh
Clyde, , New Zealand
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
“jury Hotel in Edinburgh”
4 of 5 stars Reviewed September 3, 2013

Good location. . . Only place in the UK and Ireland that we have had to pay for WiFi! Reasonably expensive but quiet and large room. Only stayed one night and was able to walk to the Castle and Main Street.

Room Tip: Choose back room
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  • Stayed August 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DeputyGM_JurysInn, Manager at Jurys Inn Edinburgh, responded to this review, September 4, 2013
Dear Jenny O,

Thank you for taking the time to leave feedback regarding your recent stay with us here at Jurys Inn Edinburgh.

It was great to read that you found our rooms spacious and quiet. The Hotel as you said is ideally located near the Castle and Princess Street, which is perfect for guests such as yourselves wanting to enjoy the City of Edinburgh.

Jenny O, I do hope we can welcome you back to Jurys Inn Edinburgh in the near future.

With Kind Regards


Richard Pearson
Deputy General Manager

Richard_Pearson@jurysinns.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (293)
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English first
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed September 3, 2013

This hotel is very well situated to both the Royal Mile and the Station. We paid 134 pounds a night and we felt in comparison to what we have paid in other hotels we couldn't find the value. Breakfast wasnt included. There was no air con for starters. No free Wi Fi The shower curtain over the bath is positioned too far over the bath and there is no way of avoiding it while you shower. The water went hot to cold to hot. There was a lot of noise from the street below. The whole hotel looks very tired, and the cleanliness wasn't what we are used to either. The staff were very helpful and friendly and the lady who cleans the room did the best she could with worn fixtures and decor etc. We wouldn't stay here again but made the most of it and managed to enjoy the city.

Stayed September 2013, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DeputyGM_JurysInn, Manager at Jurys Inn Edinburgh, responded to this review, September 5, 2013
Dear Lynne v,

Thank you for taking the time to leave feedback regarding your recent stay with us here at Jurys Inn Edinburgh. The team here always endeavour to make sure we make our guests feel welcome and comfortable.

In order to ensure we are continuously improving our service and product we appreciate constructive comments such as yours to help us work with the team and allow us to make improvements where needed. Following your feedback, I shall meet with our Maintenance team to put procedures into practice to ensure this does not happen again in the future.

I was delighted to read however, that our team delivered such good service. The team pride themselves on the friendliness in the Hotel, which reflects on the City of Edinburgh.

I am saddened to read that you would not choose to stay here again based on your past experience. From this, I would like to redeem ourselves should you find yourself in Edinburgh, please contact me directly and I will be more than happy to assist you with your arrangements.

With Kind Regards

Richard Pearson
Deputy General Manager


Richard_Pearson@jurysinns.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Barrie, Canada
Contributor
11 reviews 11 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed September 3, 2013

Our stay at the Jurys Inn was in September 2012 (I was sure I wrote a review, but can't find it so I must not have). But it bears stating that this is an excellent hotel, nice to find larger rooms, and the location is perfect to train station and access to the Royal Mile.
Most important, the staff are extremely helpful and will put extra effort into ensuring your stay is special and successful.
Highly recommend it and we hope to be able to stay there when we return to this beautiful city.

Room Tip: Probably those facing the train station are noisier - I'd ask the hotel staff to get you a good...
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  • Stayed October 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DeputyGM_JurysInn, Manager at Jurys Inn Edinburgh, responded to this review, September 4, 2013
Dear Arlene S,

Thank you for taking the time to express your kind words regarding your recent stay with us here at Jurys Inn Edinburgh.

The team here pride themselves on delivering excellent customer service and are always delighted to read when a guest compliments this in such a positive way. For this, I would like to thank you.

Arlene S, I do hope we can welcome you back to Jurys Inn Edinburgh in the near future.

With Kind Regards


Richard Pearson
Deputy General Manager

Richard_Pearson@jurysinns.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Newton, Massachusetts
Contributor
20 reviews 20 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed September 2, 2013

My husband, 22-year-old son and I stayed here for three nights. We chose this hotel for its location (great proximity to the train station and the Royal Mile) and loved it. Staff were helpful and friendly, and they were wonderful about storing our luggage while we went on a three-day highlands excursion. We shared a family room to keep the price down, and it was plenty spacious for three adults. We loved it!

  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DeputyGM_JurysInn, Manager at Jurys Inn Edinburgh, responded to this review, September 4, 2013
Dear BRDABRDA,

Thank you for taking the time to express your kind words regarding your recent stay with us here at Jurys Inn Edinburgh.

Our team are always delighted to read when our guests have had an excellent stay with us, as they always strive to ensure our guests are made to feel welcome and comfortable while staying with us.

BRDABRDA, I do hope we can welcome you back to Jurys Inn Edinburgh in the near future.

With Kind Regards


Richard Pearson
Deputy General Manager

Richard_Pearson@jurysinns.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
sunderland
Senior Contributor
26 reviews 26 reviews
24 hotel reviews
Reviews in 20 cities Reviews in 20 cities
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed September 2, 2013

Booked for a long weekend with my wife and 8 yr old son,it was okay but after stays in a few Novotels etc it just felt a bit unloved and drab.The room was large but the only benefit being floorspace.The only storage was one slim wardrobe and one shelf for 3 of us,Which meant we had our stuff folded on floors.One of the keycards failed to work on 1st entry not a big deal but when the kettle didnt work either i reported to reception(neither got sorted, kettle worked on and off)Location is a big plus for rail travellers being 2 minutes walk from the station but it also means early train noise.The view was excellent but the windows filthy.Breakfast fine and reception helpful keeping our bags until our train times.Not far from being a lot better with a few touches and on recently staying at a premier inn they have a lot of competition

  • Stayed May 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DeputyGM_JurysInn, Manager at Jurys Inn Edinburgh, responded to this review, September 5, 2013
Dear boothfenn,

Thank you for taking the time to leave feedback regarding your recent stay with us here at Jurys Inn Edinburgh. The team here always endeavour to make sure we make our guests feel welcome and comfortable.

In order to ensure we are continuiously improving our service and product we appreciate constructive comments such as yours to help us work with the team and allow us to make improvements where needed.

boothfenn, I do hope that we will be able to welcome you back to Jurys Inn Edinburgh in the near future, where we will be able to change your experience of a "just okay" stay to an excellent stay as our guests have come to expect from us.

With Kind Regards

Richard Pearson
Deputy General Manager


Richard_Pearson@jurysinns.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ireland
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 31, 2013

My wife and I and our daughter stayed at Jurys for 4 nights in August. We considered it quite expensive, but it was the tourist season and Festival tjme, so that was to be expected. The rooms were ok and the food was quite good, but the real plus for this hotel is the staff.
We had a problem with our room when we checked in. Nobody's fault really, but it could have spoiled our stay. However, thanks to the professionalism and helpfulness of Duty Manager Linda and Room Manager Josephine, things were sorted out and we had a very enjoyable stay. In addition to this, Linda spoke with us each day to check that everything was ok. I hope the people at Jurys appreciate these two excellent ladies.
Well done girls!

T&JM

Room Tip: Ask for rooms away from the railway side.
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  • Stayed August 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DeputyGM_JurysInn, Manager at Jurys Inn Edinburgh, responded to this review, September 4, 2013
Dear Tony and Joan M,

Thank you for taking the time to express your kind words regarding your recent stay with us here at Jurys Inn Edinburgh.

I'm delighted to read that Linda and Josephine were able to make you feel welcome and comfortable and even more so, that Linda continued to ensure you were having an excellent stay with us. We always endeavour to ensure our guests have a relaxing stay with us and if they do experience a hiccup, it is hugely important that we resolve this quickly and satisfactorily as Linda and Josephine did.

Tony and Joan M, I do hope we can welcome you back to Jurys Inn Edinburgh in the near future.

With Kind Regards


Richard Pearson
Deputy General Manager

Richard_Pearson@jurysinns.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Braintree, United Kingdom
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed August 31, 2013

My daughter and I stayed here for one night during the Festival. We thought it was excellent value and ideally suited for all events. The rooms were clean and bright and the staff were all very helpful. We had dinner in the hotel and thought it was really reasonable and delicious.

  • Stayed August 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DeputyGM_JurysInn, Manager at Jurys Inn Edinburgh, responded to this review, September 4, 2013
Dear yellowbertha,

Thank you for taking the time to express your kind words regarding your recent stay with us here at Jurys Inn Edinburgh.

Our team always strives to ensure our guest are made to feel welcome and comfortable, therefore I am delighted you enjoyed your stay. Our Accommodation Manager prides herself in the cleanliness of the rooms and Hotel and it is just wonderful to see that this reflects in our guests experience.

yellowbertha, please do contact me should you find yourself in Edinburgh in the near future and I will be happy to assist.

With Kind Regards


Richard Pearson
Deputy General Manager

Richard_Pearson@jurysinns.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Jurys Inn Edinburgh

Address: 43 Jeffrey St., Edinburgh EH1 1DH, Scotland
Location: United Kingdom > Scotland > Edinburgh
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Wheelchair access
Hotel Style:
Ranked #108 of 147 hotels in Edinburgh
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Jurys Inn Edinburgh 3*
Official Description (provided by the hotel):
Jurys Inn Edinburgh is located in the heart of Edinburgh's beautiful Old Town next to the famous Royal Mile and only a 2 min walk from Waverly Train Station. Princes Street and Edinburgh Castle are a pleasant 10-15 minute walk away. Whether you're looking for hotels in Edinburgh for business at the International Conference Centre, or touring Edinburgh Castle and the sights of historic Scotland's capital, our Edinburgh hotel means all your destinations are within easy and always interesting walking distance. The hotel features all day Costa coffee bar, a stylish onsite bar to relax in after an eventful day in the city. You can enjoy a great selection of seasonal food and drink in our trendy restaurant which is open from 6:30am to 10am for breakfast and 6pm to 10pm for dinner. If you arriving by car a nearby public car parking is available at Waverley Station car park. Our comfortable bedrooms can accommodate up to 3 adults or 2 adults and 2 children. The rooms are furnished with large soft beds, spacious bathrooms with complimentary toiletries and a hair dryer, a flat screen TV with Freeview, and Free WiFi - guests who book directly with us can enjoy Free Premium WiFi, our best price guarantee and can earn points and get rewards with our loyalty programme. ... more   less 
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Also Known As:
Jurys Inn Edinburgh Hotel Edinburgh
Jurys Hotel Edinburgh
Edinburgh Jurys Hotel
Jurys Inn Edinburgh Scotland

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