i booked into this hotel with 12 friends in nov 2007. the price per room was excellent, £70 per night, and with 3 adults per room, it was an easy decision for a 3 day break.
On booking in, the front staff were unhelpful to be opening their doors to a group of 12 in one go, and when taking the initial payment, deducted over £1000. Staff gave the reason that this was to ensure against any breakages, but after protests reduced this by half. Not a good start.
Rooms were of a decent size, but unfortuantly the view was of the bin / waste area, and the 4 rooms we had booked were spread out over the hotel. despite being clear on booking that 3 adults were in each room, the towels provided consisted of one full size towel and one face towel. a simple call to reception failed to sort the problem, and i had to make 3 trips over the 3 days to ensure sufficient towels for our party.
The location is excellent, walking distance to most areas of town ,and excellent for the castle.
Door staff on the hotel doors of a night, but aren't too understanding when you can't find your room card straight away.
overall, areas of issue are minor, and probably limited to my visit.
but excellent price, and location.







