We stayed at this hotel for three nights in December. Check in was fine. We arrived late and there was no-one outside to meet us (not surprising given it was freezing) but the bellhop appeared quickly and helped us up to the room. We had a suite which was quite roomy with a large separate sitting area (including a large table and two couches in front of the TV) and a good sized bedroom with a king bed. The bed was comfortable but I don’t think it was one of the “Sheraton Sleeper” beds they market elsewhere. It came with two large single quilts instead of one large king sized one, which I think is unusual but not a problem. There was no top sheet (just a quilt) but housekeeping delivered one quickly when we asked.

The downstairs interior is quite ornate but the room less so. There is a nice sitting area on the same level as the restaurants but it gets very smoky if anyone is smoking there. If you are not a smoker, it is just about unbearable to even walk through as the smoke just lingers. I understand that Scotland is changing its laws on smoking shortly which may make it illegal to smoke in areas like this from March 2006.

The furnishings in the room were fine.

There are two restaurants available. One is the Grill Room, where we didn’t eat as no children are allowed and our 6yo daughter was with us. The menu looked quite good though. The other is the main restaurant where breakfast is served. We had breakfast on all mornings and it was very good. It was buffet style with some other meals (more specialised meals like kippers) available on request. There was lots to choose from, both hot and cold, and the food was very good. We had dinner there one night too (again buffet style) and it was also very good. Better than the average hotel buffet. There was quite a lot to choose from and it was Christmas oriented with roast turkey, chocolate Santas, traditional Christmas desserts etc. Prices were pretty reasonable.

The guys at the concierge desk were very helpful.

This is a well located hotel for things like Edinburgh castle (you can see it from the main restaurant and some of the rooms), and Princes Street (main shopping area). Both are a short walk away.

There is a gym attached to the hotel that is also part of a spa that is available to the public. It was much better than a normal hotel gym with quite a lot of machines and so on. It did get busy after work hours with non-hotel guests coming in.

I would stay here again and would recommend it to others.

We have just come back from our three night honeymoon at the Sheraton Hotel and Spa in Edinburgh and it was beautiful. We were upgraded to a suite when we arrived, the staff were very friendly and helpful and the surroundings were perfect. The hotel looks modern from the outside but oozes traditional luxury inside. We visited the spa facilities on the second day and again we were very impressed. The outdoor hydropool is well worth a visit! The breakfast was gorgeous and all the waiting staff were brilliant. We will definately be going again.

We stayed for 2 nights during December 2005, in a 'grand room with castle view'. Upon arrival at 5pm, our room was not ready. I don't know whether I have been unlucky, but, whenever I stay at Sheraton hotels, the rooms are never ready, regardless of the time of check-in!

Our room was on the third floor and overlooked the the front entrance of the hotel and Edinburgh Castle. Don't expect to get a full view of the castle, as the location of the hotel does not allow for this. The room was fairly large, and consisted of the usual dark wood furniture, it was clean and the bed large and comfortable. The bathroom let the room down, it was in need of a refit and was a little on the small side compared to the large bedroom area. There was a selection of sea kelp toiletries and complimentary bottled water in the bathroom.

The hotel has three restaurants, we ate in The Terrace on one of the nights. This restaurant is a buffet/carvery, where you help yourself to whatever you want for a set price.

We ate breakfast on both mornings in our room. Although the breakfasts are expensive, I have to compliment Sheraton on the service, range of food provided and the way it is presented. Breakfast comes wheeled in on its own trolley that opens up to a small round dining table. Whilst consuming cereal/fresh fruit, your cooked breakfast is being kept hot in the compartment in the trolley - nice touch. Recommended!

Didn't use the spa, so can't comment on that. The bar in the restaurant is nice and the staff are very friendly and helpful.

Overall, a nice hotel, good location as its only a short walk from Princes Street, the Royal Mile and the Castle. I don't know whether I would place it in the 5* category though.

Traditional hotel, starting to date but has a fantastic spa, for a five star hotel you would expect complimentary biscuits with the tea making facility in your room. We had to pay £1.75 for 2 busicuits which we felt was over the top. The service in the hotel was not great. (took 3 hrs to have a look at our broken T.V)