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“afternoon tea” 4 of 5 stars
Review of The Howard

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The Howard
5.0 of 5 Hotel   |   34 Great King Street, Edinburgh EH3 6QH, Scotland (New Town)   |  
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Hotel amenities
Announcement
Free butler service!
Ranked #22 of 146 Hotels in Edinburgh
Certificate of Excellence 2014
Dundee,Scotland
Senior Contributor
25 reviews 25 reviews
15 hotel reviews
Reviews in 13 cities Reviews in 13 cities
14 helpful votes 14 helpful votes
“afternoon tea”
4 of 5 stars Reviewed October 13, 2011

I didn't stay here but had the pleasure of experiencing the wonderful afternoon tea. The service was excellent. The food was delicious with ample choice. It was a very comfortable and relaxing treat. All staff were extremely helpful. My only slight complaint is it takes a little while for someone to answer the door.

  • Stayed October 2011, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CarolineMcIntosh, Hotel Manager - Zsolt Jakri at The Howard, responded to this review, October 19, 2011
I am delighted to hear that you enjoyed your Afternoon Tea at The Howard. If you return (which we hope you do) then please ask us for details of our Afternoon Tea Club with lots of extra benefits and events for you to attend!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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502 reviews from our community

Traveler rating
    359
    86
    30
    18
    9
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56
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (69)
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English first
Winterthur, Switzerland
1 review
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed September 27, 2011

I travelled to Edinburgh with very optimistic expectations regarding the hotel - sounded as a good in shape hotel with special sevices - but unfortunaltely I could not find it; Just the fact that one has to wait for at least 10 minutes at the entrance without anyone taking care and notice and helping at the check-in is very frustrating; that at the later check in and check out the guest is standing while the host is sitting is a bit diversed split of role, but is very significant for the "service". If you finally get service, the staff is friendly.
The rooms are not really state of the art - I had to change the room due to heavy street noise - fine service, I could change - but as such I had two rooms for instance and both without a personal safe; the TVs programm are very poor and the quality of the TV either. It all is more old-fashioned than being up with the time. I am sorry - despite the good location in the city I will probably not come back;

  • Stayed September 2011, traveled solo
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed September 26, 2011

No heating,poor fitting windows,slightly shabby.
Service disjointed and slow.
Staff friendly.
Poor value for money and doesn't live up to their website descriptions.
Very disappointed indeed.

  • Stayed September 2011
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Halifax, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 20, 2011

I visited the hotel with a dear friend of mine in April of 2009 when we took a girls' trip to Scotland. Everything about our stay was impeccable. The hotel and staff were kind, welcoming and our amazing butler Fernando felt like a friend by the time we left. I have never felt so doted on my entire life and it will be hard to forget returning to the Howard to his smile and his delivery of tea and treats to my room after a day of walking throughout the city. We had the pleasure of experiencing several of the hotel's rooms and were beyond delighted with each of them. I dream of returning to the Howard one day, of getting news of how Willy and Fernando are, of staying in this beautiful and charming inn once again.

Room Tip: Do ask for an upstairs room to enjoy the views a bit better.
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  • Stayed October 2010, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Uddingston, United Kingdom
1 review
5 of 5 stars Reviewed September 14, 2011

We stayed at The Howard Hotel on 7th Sept for 1 night, in the Trinity Suite. From check-in we found staff to be extremely helpful, friendly & professional and the suite exceeded all expectations in terms of comfort, space & facilities, including a lovely big bathroom. Service & food at breakfast was excellent with plenty of choice. We thoroughly enjoyed our stay, just wish we could've stayed longer. Thanks to everyone at The Howard, especially Caroline!!

  • Stayed September 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
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Dorset England
Top Contributor
56 reviews 56 reviews
18 hotel reviews
Reviews in 16 cities Reviews in 16 cities
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed September 12, 2011

We stayed at The Howard for 3 nights from the 3rd September 2011 to celebrate our 40th wedding anniversary. We found the staff welcoming, very efficient & helpful. They went out of their way to make the weekend special for us. The hotel was very comfortable & clean & lived up to its 5 star reputation. We had dinner on 2 of the nights which was excellent, good quality ingredients,well flavoured with excellent service & good value. We didn't choose to have dinner on the third night as the only other main course was fish which we did not want. We found the choice a little restrictive if you were staying more than 2 nights.

  • Stayed September 2011, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manhattan Beach, California
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed September 9, 2011

What they pretend is greater than what they are. Rooms are variable but OK. Staff is mixed, sometimes knowledgeable and sometimes way off. They claimed to know the city, but they sent us some places that were not very good. In several instances, they were far less helpful than they could have been. Often the front office people were not available for questions. All of this occurs within the pretense of a butler-assisted experience and is supposed to be quite homey, but I found it, inconsistent and not very pleasant. Some of the butlers lacked knowledge and experience. I would not recommend this hotel

  • Stayed July 2011, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Howard

Address: 34 Great King Street, Edinburgh EH3 6QH, Scotland
Phone Number:
Location: United Kingdom > Scotland > Edinburgh > New Town
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Suites Airport Transportation
Hotel Style:
#7 Family Hotel in Edinburgh
#14 Romantic Hotel in Edinburgh
#17 Luxury Hotel in Edinburgh
#19 Business Hotel in Edinburgh
Price Range (Based on Average Rates): $$
Hotel Class:5 star — The Howard 5*
Number of rooms: 18
Official Description (provided by the hotel):
The Howard is a small and discreet hotel which occupies three Georgian houses. A classically elegant hotel both outside and in, it has just 18 luxury rooms and suites. Located by Waverley train station, situated just off Princes Street. ... more   less 
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Also Known As:
The Howard Hotel Edinburgh
Howard Hotel Edinburgh
Howard Edinburgh
The Howard Edinburgh, Scotland

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