We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers: Windows: Internet Explorer, Mozilla Firefox. Mac: Safari.
Free Newsletter

Interested in Caledonian Hilton Edinburgh Hotel and Edinburgh?

We'll send you updates with the latest deals, reviews and articles for Caledonian Hilton Edinburgh Hotel and Edinburgh each week.

  • Save Caledonian Hilton Edinburgh Hotel
  • E-mail this page
BOOK NOW! ABS:HotelCheckRates-d188782?ext=true&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_BOOKNOW

Caledonian Hilton Edinburgh Hotel: Traveler Reviews


Check Rates and Availability
mm/dd/yyyy mm/dd/yyyy
Check Rates
Find Cheap Flights to Edinburgh

Traveler Reviews

73% Recommend
4.0 of 5 stars 243 reviews
Excellent
Very good
Average
Poor
Terrible
By trip type
All (243)
[ Date ] [ Rating ]
At least we know the fire alarm works

Caledonian Hilton Edinburgh Hotel

Save Review
3 of 5 stars
catswin 16 contributions
Berkshire UK
Jun 6, 2007 | Trip type: Couples
1/2 found this review helpful

Arrived late on a Sunday afternoon and had to wait some time before we could get in as the car park was apparently "full", then suddenly the barrier went up and we found several available places. Check-in was a little slow considering this 2 night stay had been booked and paid for several months in advance, the receptionist appeared to be taking an age to decide which room to put us in.
During our entire stay, we never set eyes on a single doorman - which is ironic as this seems to be their trade mark.
Our room was on the fifth (top) floor, which meant it was quite small, with a high window, but we did have a castle view, and the bathroom was huge, and also had a window with castle view, which is rare in hotels these days. Being on the fifth floor also seemed to mean you had to wait about 10 minutes before you had any hot water through the tap - a point to remember if you are a late riser and want a shower before breakfast!
Dinner was included on the first night, and this provided good choice, and was very nice - but most of the sweets were unavailable. A little disappointing. Breakfast not so good. The dining room was busy and extremely hot. Virtually no fresh fruit apart from a few grapes - when I enquired, I was told they had not had a delivery of fresh fruit that morning- which did not entirely surprise me as it was a bank holiday Monday. I suspect forward planning was missing here. Breakfast was slightly better on the second day when the hotel was obviously not so full, and probably a lot of people were catching up on sleep from their disturbed night.
It was lovely to have windows we could open, and the bedroom was a nice temperature for sleeping. Air con worked well, but I always prefer an open window. We can confirm that the fire alarms work very well, as they decided to go off at 4 a.m. This probably shows up the disadvantage of being on the top floor.
I suspect not all guests left the building (though how they could stand the racket of the alarm beats me) A member of staff was at the bottom of the stairs to guide us in the correct direction (to the car park at the back of the hotel) we received no information or guidance from then on until we actually asked someone. The fire brigade attended, and finally we were allowed back to our rooms. The usual letter of apology was posted at reception in the morning. It took us back to our honeymoon night when the same thing happened - 25 years ago.!!
All in all, a pleasant enough place to stay, but rather over-priced when comparing with some other Hiltons. Our 2 night stay here was twice the price of our 2 nights at St Helen's - and the room was smaller ,and not so friendly staff as at St Helens.

  • Liked — Location
  • Disliked — Overpriced
  • My ratings for this hotel
    • 2 of 5 stars Value
    • 3 of 5 stars Rooms
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 3 of 5 stars Service
  • Date of stay May 2007
  • Visit was for Quality time with family
  • Traveled with Spouse / significant other
  • Age group 50-64
  • Member since October 25, 2005
  • Would you recommend this hotel to a friend? No
  • I recommend this hotel for Young singles, Older travelers, Tourists
  • I selected this hotel as a top choice for Museums / Cultural / Historical sites, Great food / Wine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates ABS:HotelCheckRates-d188782?ext=true&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Button_Reviews
Average price*: $342 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Production line 5 star

Caledonian Hilton Edinburgh Hotel

Save Review
3 of 5 stars
Patricia011 6 contributions
edinburgh, midlothian
Jun 3, 2007
0/3 found this review helpful

We stayed here on our wedding night for the location and resident's bar as much as anything else. The room was pokey and the common areas looked past their best. The service was impersonal. There is no real sense of why this hotel was once the Grand Dame of Edinburgh hotels other than from the photographs of past VIPs. There are much better hotels in the centre of Edinburgh for very little extra and we would recommend that tourists to the city try somewhere else even if it means forgoing the spa/swimming pool facility. The doormen are still the best though!

  • Date of stay May 2007
  • Member since March 07, 2005
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates ABS:HotelCheckRates-d188782?ext=true&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Button_Reviews
Average price*: $342 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Classic Hotel with lots of charm

Caledonian Hilton Edinburgh Hotel

Save Review
4 of 5 stars
Gilliganuk 79 contributions
Camberley, United Kingdom
Jun 2, 2007 | Trip type: Family
1/1 found this review helpful

After the modern, neutral colours and family-oriented Hilton Coylumbridge, the Hilton Caledonian hit us full-on with its old-fashioned charm and grandeur.

We (family of 4) stayed for 2 nights in a double double deluxe room. We liked the little sitting area, with the steps up to the 2 double beds. Loved the little touches in the bathroom, such as the robes and slippers.

Our room was on the 4th floor, facing out onto other buildings, but that was ok - at the least it meant we had quiet nights, and other than police or ambulance sirens, we heard very little outside of our room.

Breakfast was included, and was adequate. Sorry, but the Coylumbridge spoiled us for breakfast! Had we not gone there first, I'd probably have thought the Callie's breakfasts to be very good!

The concierges were really helpful, and nothing seemed too much trouble for them. All in all, this was a delightful place to end our holiday.

  • Liked — Comfort and old-fashioned charm
  • Disliked — Expensive!
  • My ratings for this hotel
    • 3 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Service
  • Date of stay June 2007
  • Visit was for Quality time with family
  • Traveled with Family with young children
  • Age group 35-49
  • Member since January 30, 2005
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Families with teenagers, Tourists
  • I do not recommend this hotel for Pet owners
  • I selected this hotel as a top choice for Museums / Cultural / Historical sites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates ABS:HotelCheckRates-d188782?ext=true&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Button_Reviews
Average price*: $342 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Classy Hotel

Caledonian Hilton Edinburgh Hotel

Save Review
4 of 5 stars
luvtotraveleuro 2 contributions
Montgomery, Alabama
May 28, 2007 | Trip type: Couples

This is a very nice hotel and in a great location you dont need a car if you are going to stay in edinburgh for a few days everything is very close by. The hotel was very clean and very classy, we only had a problem with another person staying at the hotel had a little to much to drink and was running the halls screaming at 2;00 in the morning so we just got up and took a shower and went on to our next destination but that wasnt the staffs fault. The staff was very friendly and we were upgraded since we are hilton members to a fantastic room with a view of the castle it was all very lovely. I would stay there again.

  • Liked — very classy and clean
  • Disliked — i felt like we should have been compensated for being awakened at 2;00am
  • My ratings for this hotel
    • 3 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
  • Date of stay May 2007
  • Visit was for Quality time with family
  • Traveled with Spouse / significant other
  • Age group 35-49
  • Member since January 05, 2004
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Tourists
  • I do not recommend this hotel for Pet owners
  • I selected this hotel as a top choice for Museums / Cultural / Historical sites, Great food / Wine, Shopping
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates ABS:HotelCheckRates-d188782?ext=true&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Button_Reviews
Average price*: $342 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Hilton impressed me again

Caledonian Hilton Edinburgh Hotel

Save Review
5 of 5 stars
dmlover76 18 contributions
Washington DC, District of Columbia
May 19, 2007 | Trip type: Friends getaway
1/1 found this review helpful

My friend and I stayed for 3 nights and were upgraded to a deluxe room with an amazing view of the Edinburgh Castle. Because I'm a HiltonHonors member, a fruit plate, 1/2 bottle of wine, and daily bottles of water were provided. Our luggage did not make it due to British Airways, and the hotel provided us with enough toiletries till we made it to Boots Pharmacy. The staff was at the utmost professional and very friendly and always with a smile. The breakfast and dinner at Chisolm's are LOVELY!! The concierge with the blond hair (who's also very nice to look at by the way!) recommended a nice piano bar to have a few a drinks just a few steps away.

  • Liked — Location & quality
  • Disliked — No free internet access to HiltonHonors members
  • My ratings for this hotel
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 2 of 5 stars Business service (e.g., internet access)
  • Date of stay April 2007
  • Visit was for Hobbies / interest / culture
  • Traveled with Friends
  • Age group 25-34
  • Member since March 05, 2006
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for Young singles, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Families with young children, Families with teenagers, Tourists
  • I do not recommend this hotel for Pet owners
  • I selected this hotel as a top choice for Museums / Cultural / Historical sites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates ABS:HotelCheckRates-d188782?ext=true&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Button_Reviews
Average price*: $342 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Travelers Who Viewed This Property Also Viewed
Location: Edinburgh, Scotland
$256*
Check Rates ABS:HotelCheckRates-d189363?src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Location: Edinburgh, Scotland
$410*
Check Rates ABS:HotelCheckRates-d216610?src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Location: Edinburgh, Scotland
$367*
Check Rates ABS:HotelCheckRates-d192438?src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
*Average price
Write Your Own Hotel Review
Been to Caledonian Hilton Edinburgh Hotel? Share your experiences!
Write a Review
Add Photos
Add Videos

Do You Own Caledonian Hilton Edinburgh Hotel?

TripAdvisor has free and easy resources to help you enhance your listing and promote your property.

  • Start Here - Visit Your Owner's Page
  • Add Photo
  • Add Video

Caledonian Hilton Edinburgh Hotel Also Known As

Address: Princes St., Edinburgh EH1 2AB, Scotland