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“Beautiful hotel in perfect location” 5 of 5 stars
Review of Waldorf Astoria Edinburgh - The Caledonian

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Waldorf Astoria Edinburgh - The Caledonian
5.0 of 5 Hotel   |   Princes Street, Edinburgh EH1 2AB, Scotland (Formerly Caledonian Hilton Edinburgh Hotel)   |  
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Hotel amenities
Special Offer
30% off 3 night stays
Ranked #27 of 144 Hotels in Edinburgh
Brighton, United Kingdom
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
Reviews in 14 cities Reviews in 14 cities
14 helpful votes 14 helpful votes
“Beautiful hotel in perfect location”
5 of 5 stars Reviewed March 10, 2014

This hotel totally lived up to its reputation. The hotel is ideally situated overlooking the castle and on the edge of Princes Street. The staff were lovely, the room was immaculate and the bed was really comfortable. Would highly recommend this - especially if its your first trip to Edinburgh and you want to be central.

Room Tip: Ask for a room overlooking the castle
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  • Stayed February 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GRMCaleyWA, General Manager at Waldorf Astoria Edinburgh - The Caledonian, responded to this review, March 12, 2014
Dear countrysideaddict,
Thank you for taking the time to post a review following your recent stay at Waldorf Astoria Edinburgh- The Caledonian. I am delighted to hear you had an excellent stay at ‘The Caley’ and the staff members provided luxury service. I am glad you found the hotel in a convenient location to Edinburgh Castle and other attractions. We look forward to welcoming you back to ‘The Caley’ in the near future.
Kind Regards,
Dale MacPhee
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,326 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (358)
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English first
Edinburgh, United Kingdom
Senior Contributor
25 reviews 25 reviews
17 hotel reviews
Reviews in 14 cities Reviews in 14 cities
103 helpful votes 103 helpful votes
5 of 5 stars Reviewed March 8, 2014

We stayed here on a Friday night in February. We stayed in the sir Walter Scott suite. We love this hotel especially the bar and peacock lounge. We are in the restaurant upstairs which was amazing. Staff were very polite and friendly.
We had breakfast in the room. Our room looked over to the castle.

  • Stayed March 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GRMCaleyWA, General Manager at Waldorf Astoria Edinburgh - The Caledonian, responded to this review, March 9, 2014
Dear Kazandlee,
Thank you for taking the time to post a review following your recent stay at Waldorf Astoria Edinburgh, The Caledonian. I am delighted to hear you very much enjoyed your stay, in particular your large suite with a view of Edinburgh Castle. We look forward to welcoming you back to ‘The Caley’ in the near future.
Kind Regards,
Dale MacPhee
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Top Contributor
225 reviews 225 reviews
22 hotel reviews
Reviews in 51 cities Reviews in 51 cities
87 helpful votes 87 helpful votes
5 of 5 stars Reviewed March 7, 2014

We were going to Edinburgh for my boyfriend's birthday so I decided to book this hotel.

The room was so lovely, and very spacious – especially the bathroom.

The swimming pool and gym are great, and the bar was also very good serving a wide variety of beers.

Car parking is good value for a city centre at £19 per night, and very easy to get to by car.

It was beautiful and worth the price, we would definitely stay at this hotel again as its location for seeing Edinburgh on foot is perfect.

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GRMCaleyWA, General Manager at Waldorf Astoria Edinburgh - The Caledonian, responded to this review, March 8, 2014
Dear KatK1,
Thank you for taking the time to post a review following your recent stay at Waldorf Astoria Edinburgh, The Caledonian. It is a pleasure to read your excellent review, I am delighted to hear you found your room very spacious and you enjoyed all aspects of the hotel. We look forward to welcoming you back to The Caley in the near future.
Kind Regards,
Dale MacPhee
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Orleans, Louisiana
Top Contributor
67 reviews 67 reviews
26 hotel reviews
Reviews in 29 cities Reviews in 29 cities
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed March 6, 2014 via mobile

Spent the weekend in Edinburgh. It is a city I know well, but this is my first stay at the Caledonian. The hotel is centrally located with great access to all of the places you want to be. If you are driving, it is a little challenging to get there, particularly with part of a Princess Street closed to cars. Apparently, that was news to my Hertz GPS. Rooms are very nice and seem recently redone. Only challenge was hilton messed up my reservation. Hotel dealt with the problem well and was kind to upgrade me to make up for inconvenience. Have stayed at number of hotels in Edinburgh. This would be the best.

Stayed March 2014, traveled solo
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GRMCaleyWA, General Manager at Waldorf Astoria Edinburgh - The Caledonian, responded to this review, March 8, 2014
Dear Cajun_traveler405,
Thank you for taking the time to post a review following your recent stay at Waldorf Astoria Edinburgh, The Caledonian. I am extremely pleased to hear you enjoyed all aspects of your stay in particular your comfortable room. I am glad our reception team were able to rectify the issue with your reservation without any inconvenience. We look forward to welcoming you back to The Caley in the near future.
Kind Regards,
Dale MacPhee
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sheffield
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 3 cities Reviews in 3 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed March 6, 2014

Booked the Caledonian for a birthday treat for my husband. They front of house staff fantastic and they upgraded our room along with wine, chocolates and birthday card. Galvin Brasserie De Luxe is a must - the Manager and staff fantastic. We eat on there on Friday night and cancelled our reservation for Saturday night elsewhere to eat there again. Afternoon tea is a must and once again the staff first rate. Rooms beautiful and clean we had a view of the castle (room 300). Bed and pillows so comfy. Drinks in Peacock Alley lovely after a full day out exploring Edinburgh. Overall 10/10 very relaxing experience, beautiful hotel, great vibe, friendly staff, amazing food what more could you want from a hotel. Can't wait to go back.

  • Stayed February 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed March 6, 2014

Stayed here last weekend with my wife and this hotel has always been one of my favourite hotels in Edinburgh. Now a Waldorf Astoria hotel, the quality really shines through. Peacock Alley is simply stunning and the breakfast top quality. Bedrooms have been done to a very high quality finish. Great staff and friendly service. Operationally a fantastic hotel,

  • Stayed February 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GRMCaleyWA, General Manager at Waldorf Astoria Edinburgh - The Caledonian, responded to this review, March 8, 2014
Dear Stuartcran,
Thank you for taking the time to post a review following your recent stay at Waldorf Astoria Edinburgh, The Caledonian. I am delighted to hear you very much enjoyed your stay with us, in particular the friendly staff and the comfortable bedrooms. We look forward to welcoming you back to ‘The Caley’ in the near future.
Kind Regards,
Dale MacPhee
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sheffield
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 3 cities Reviews in 3 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed March 6, 2014

Booked for a 4 day trip. As soon as we arrived the front of house staff made us feel very welcome & when they knew it was my husband's birthday they upgraded our room along with wine, chocolates and birthday card. The hotel is fantastic but the staff are amazing. Galvin Brasserie de Luxe served excellent food, the Manager was very welcoming and the staff attentive, Liam you were great. Afternoon tea is a must. Overall we had a wonderful stay in Edinburgh, Would highly recommend you try the Caledonian experience you will not be disappointed.

  • Stayed March 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Waldorf Astoria

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GRMCaleyWA, General Manager at Waldorf Astoria Edinburgh - The Caledonian, responded to this review, March 8, 2014
Dear steelers14,
Thank you for taking the time to post a review following your recent stay at Waldorf Astoria Edinburgh, The Caledonian. It is a pleasure to read from the moment you arrived you were made to feel welcome! I am extremely pleased to hear you enjoyed the personalised touches our staff members delivered for your special birthday. We look forward to welcoming you back in the very near future.
Kind Regards,
Dale MacPhee
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Waldorf Astoria Edinburgh - The Caledonian

Address: Princes Street, Edinburgh EH1 2AB, Scotland (Formerly Caledonian Hilton Edinburgh Hotel)
Phone Number:
Location: United Kingdom > Scotland > Edinburgh
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Spa Hotel in Edinburgh
#18 Family Hotel in Edinburgh
#18 Luxury Hotel in Edinburgh
#29 Business Hotel in Edinburgh
#33 Romantic Hotel in Edinburgh
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Waldorf Astoria Edinburgh - The Caledonian 5*
Number of rooms: 241
Official Description (provided by the hotel):
Walforf Astoria Edinburgh - The Caledonian, or the "Caley" as it has become affectionately known among Edinburgh folk, was and still is the epitome of style and excellence. The large, rose-coloured Permian sandstone facade, quarried in Dumfries, dominates the skyline of the city's west end. The hotel has not only remained a focal point for more than one hundred years, but a symbol of the very best of Scottish hospitality. The Caley's pivotal position at the very heart of Edinburgh has always been its greatest asset. Created out of the 19th century railway boom, the five star hotel is looking to the future with confidence and pride in its ability to keep pace with the times. The hotel's reputation is as justified now as it was when the hotel first opened its doors in 1903. ... more   less 
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Also Known As:
Hilton International Edinburgh
Hilton Edinburgh
Edinburgh Hilton
Waldorf Astoria Edinburgh - The Caledonian Scotland

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