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“Keep an open mind” 3 of 5 stars
Review of Waldorf Astoria Edinburgh - The Caledonian

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Waldorf Astoria Edinburgh - The Caledonian
5.0 of 5 Hotel   |   Princes Street, Edinburgh EH1 2AB, Scotland (Formerly Caledonian Hilton Edinburgh Hotel)   |  
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Hotel amenities
Special Offer
30% off 3 night stays
Ranked #28 of 144 Hotels in Edinburgh
WORLD WIDE
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
Reviews in 13 cities Reviews in 13 cities
26 helpful votes 26 helpful votes
“Keep an open mind”
3 of 5 stars Reviewed October 9, 2012

In another town a room like the one i had would be half the price .. 169 was a lot to pay, But as previously mentioned ... Hotels in Edinburgh can seemingly charge what they want. .... Its not that great a town. So be aware Hotels generally are very expensive here for what you get.

I did have a comfortable bed.

  • Stayed October 2012, traveled on business
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (362)
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Cochrane, Canada
Top Contributor
57 reviews 57 reviews
23 hotel reviews
Reviews in 25 cities Reviews in 25 cities
133 helpful votes 133 helpful votes
4 of 5 stars Reviewed October 9, 2012

I stayed here on September 16th 2012 and booked it through hotel connexions at a very good rate. Our room was nice but our view was not the best no doubt due to the price we paid. No real complaints about the view as we did not book the hotel for this reason, we booked it due to its location. Parking was a bit of a problem as we had to park at Castle Terrace parking but the 3 minute walk was nice and you get part of the parking fee back if you produce the parking coin to the hotel. I did not find this out till it was too late but hope it helps other people. The hotel itself is very grand and the upgraded rooms are real nice. Breakfast was very good indeed ! The staff were very friendly and helpful and we will for sure stay here the next time we visit Scotland.

  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Largs, United Kingdom
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
Reviews in 13 cities Reviews in 13 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed October 9, 2012

We were treated to an overnight stay in this hotel by our daughter Suzanne. We had a great view of the castle and the weather was sunny which was an added bonus. It is a beautiful hotel and the staff are a credit to their employers. It's location is superb and I certainly would stay here again and have no hestitaion in recommending to family and friends.

  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
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Dorset
Top Contributor
96 reviews 96 reviews
65 hotel reviews
Reviews in 61 cities Reviews in 61 cities
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed October 8, 2012

A 2 night stay in a one bedroom suite overlooking Princes St gardens and the castle - can't be many better views! Suite spacious and well-furnished with immense bathroom. Hotel has underghone a significant refurbishment which is wonderful - Peacock Alley lounge is beautifully done. Dined on both evenings in Galvin's brasserie, which was excellent - we thoufght better than Galvin's Windows in Park Lane. To top all off, staff are top-notch - attentive and friendly, but not overly so. Top marks ...all in all, definitely will return.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
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York, United Kingdom
Senior Contributor
26 reviews 26 reviews
7 hotel reviews
Reviews in 13 cities Reviews in 13 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed October 7, 2012

Overall a lovely hotel following upgrade to Waldorf Astoria, it feels like a five star hotel which can compete internationally at this level, except for breakfast, that would be the one message I would give to the hotel, more below. But first, the public spaces feel quite grand, spacious. Service was smiley and helpful. Location excellent, well placed between castle and shopping areas. We had a room overlooking the front, but noise was not an issue. If you are in Edinburgh for the first time, it might be worth paying more for a view of the castle. Bar area, Peacock Alley is a lovely, light space for drinks, coffee or snacks. Grand staircase up to first floor. Fine dining restaurant, we didn't try, but I imagine they are hoping it will get a Michelin star. Brasserie menu French style, our daughter had tea from there and it was tasty. I would suggest they put some kids' meals on all day dining menu as in many top end places, as sometimes it suits families for kids to eat first especially if parents hope to eat at the fine dining place later (there is a baby sitting service here). We had a 'double double' room which was excellent, spacious, tastefully decorated, two double beds as the name suggests. Compares well with five star hotels. We have stayed at the Balmoral from time to time, but thought this room better, and the public spaces also. The bathroom lacked a wow factor, but was absolutely fine, the tasteful grey colour scheme carried through. I would really suggest they look at breakfast though, self service for hot food is something I would associate with three star or lower hotels. Good selection of cold food, bread etc. and self service for that is fine, but with the best will in the world hot food in heated silver lidded dishes does not produce the best food (it steams in the dishes) and it doesn't feel special. There as a menu of additional dishes, but still this did not compete with top London hotels. Plastic butter portions and little jam jars also lack the personal touch. Though the Brasserie space opens out, it initially feels a bit canteenish. If I were them I would consider opening up the Peacock Alley space for breakfast, as at Claridges. It was all OK, but simply not five star, which could be easily rectified as, aside from this, international clientele will not be disappointed with this hotel. We have stayed in several of the top end hotel in the city, and this is one of our favourites, and the one we would first look to stay at again, especially when the spa opens soon.

Room Tip: If you want to see the castle pay for a view. But there were no noise issues at the front. Double do...
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  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bad Homburg, Germany
Senior Contributor
34 reviews 34 reviews
33 hotel reviews
Reviews in 27 cities Reviews in 27 cities
55 helpful votes 55 helpful votes
3 of 5 stars Reviewed October 7, 2012

The hotel had a big renovation and is now a Waldorf Astoria hotel.

The check-in was fast and friendly. I was upgraded to a suite. I was brought to the suite Nr.56. That was a huge walk to my room. It was the last room of the corridor. Nice big room with a sitting area and a big LCD. A little bit dark. Maybe because they forgot to replace one bulb. Big sleeping room and a bathroom with a bathtub and separate shower. After a walk I came back and turned off the a/c in the sleeping room and there was some noise. A strange loud electronic tone. This tone came from behind the wall/bed. So I had change room.

They don’t have another suite, so I got my booked room. A deluxe room (No.217) with castle view:

Pro
+ Nice room with a beautiful view
+ Big LCD TV
+ Nice bathroom
+ Good breakfast buffet

Cons
- Again an electronic sound. This time from the door. Also some sound from the ventilation of the mini bar.
- One of the lamps was not working. Something that should checked in a 5 star hotel.
- Big scratches on the cupboard

I found it a bit disappointing that were was no real apology for this problem and the room change.

Next time in Edinburgh I would choose another hotel.

  • Stayed September 2012, traveled solo
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lafayette, California
Top Contributor
119 reviews 119 reviews
46 hotel reviews
Reviews in 81 cities Reviews in 81 cities
59 helpful votes 59 helpful votes
5 of 5 stars Reviewed October 5, 2012

My wife and I stayed here for several days while we explored beautiful Edinburg. The hotel recently upgraded from a Hilton to a Waldorf Astoria and the entire facility is gorgeous. We were checked in by a lovely lady named Sofia who upgraded us to a castle-view room for a small fee. The room was large, beautifully decorated and had an unforgettable view of the castle. On returning to the lobby, we were greeted by a nice young man named Innes. He was very enthusiastic about the hotel and kindly gave us a tour of the property pointing out many of the upgrades and filling us in on the hotel's rich history. Based on his recommendation, we returned to the hotel for a fabulous dinner on the following night. We loved everything about this hotel and hope to have an opportunity to stay again on our next visit to the area.

Room Tip: Pay the upgrade and get a view of the castle - amazing!
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  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Waldorf Astoria Edinburgh - The Caledonian

Address: Princes Street, Edinburgh EH1 2AB, Scotland (Formerly Caledonian Hilton Edinburgh Hotel)
Phone Number:
Location: United Kingdom > Scotland > Edinburgh
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Spa Hotel in Edinburgh
#18 Family Hotel in Edinburgh
#19 Luxury Hotel in Edinburgh
#29 Business Hotel in Edinburgh
#33 Romantic Hotel in Edinburgh
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Waldorf Astoria Edinburgh - The Caledonian 5*
Number of rooms: 241
Official Description (provided by the hotel):
Walforf Astoria Edinburgh - The Caledonian, or the "Caley" as it has become affectionately known among Edinburgh folk, was and still is the epitome of style and excellence. The large, rose-coloured Permian sandstone facade, quarried in Dumfries, dominates the skyline of the city's west end. The hotel has not only remained a focal point for more than one hundred years, but a symbol of the very best of Scottish hospitality. The Caley's pivotal position at the very heart of Edinburgh has always been its greatest asset. Created out of the 19th century railway boom, the five star hotel is looking to the future with confidence and pride in its ability to keep pace with the times. The hotel's reputation is as justified now as it was when the hotel first opened its doors in 1903. ... more   less 
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Also Known As:
Hilton International Edinburgh
Hilton Edinburgh
Edinburgh Hilton
Waldorf Astoria Edinburgh - The Caledonian Scotland

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