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“Nice bohemian crazy hostel” 4 of 5 stars
Review of Art Roch Hostel

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Art Roch Hostel
3.0 of 5 Hostel   |   2 West Port | Grassmarket, Edinburgh EH1 2JA, Scotland (Old Town)   |  
Hotel amenities
Ranked #124 of 187 Specialty Lodging in Edinburgh
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“Nice bohemian crazy hostel”
4 of 5 stars Reviewed June 5, 2012

After I booked I decide to read reviews from this hostel in another webpage and the reviews were horrible and I was concerned but still decide to try and I dont regreted. The ambience is very nice. I loved it. It is not virginal clean but it is OK. The room and toilets were cleaned every. If you are tall I dont recomend sleep under bed cuz the space is small. The staff was very nice specially the smiling dark hair spanish guy. Of course there is exception but the rule was most of the staff were great. I will return for sure.

  • Stayed June 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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70 reviews from our community

Traveler rating
    15
    18
    11
    5
    21
See reviews for
3
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2
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • French first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Milano, Italia
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed May 17, 2012

I've been there for two days with some friends. We booked a room with bathroom and decided to pay for the hole room to have a private room. When we arrived the hostel didn't look so bad: it was spartan but cool furnished. Unfortunately when we got to the room we understood we made a mistake: the room was narrow with a low roof cold as hell and DIRTY. Heating didn't work, dust and hair where everywhere, one of us found an empty bottle beneath the matress. Half of the room's floor was covered by water: "it's the water they used to wash the room" we thought.. WRONG!!! After a couple of hours, since the water didn't dry up, we tried to understand the reason and we discovered it to be water of the closet drianing out from a tube running up against the wall through half of the room. To close the leak somebody had used some dirty tissues that when the room was "cleaned up", hadn't been removed. In the meanwhile some of us used the sink and the closet (fortunately just for liquid needs): for the first hours no problem occurred, but after some time, they got clogged and water started to raise instead of decreasing. We checked the shower and water was coming up from there too altough we didn't use it. It was about 2 am and the situation was unsustainable. We went down and we asked for a room change. At the beginning the receptionist didn't want to change us the room, saying that the hostel was full: Lie! After a few minutes that we insisted they moved us in a 12 people room, saying that the next day we had to move to another room since this one was booked. No problem for us. But in the morning they changed again their opinion and said we could stay there and that nobody would have join us since we paid for a private room.
Obviously when we came back from dinner we found two other guests in our room. If we had been informed at least we could lock our stuff.
In addition the public toilest on our floor where out of order and the one on the upper floor where always clogged by toilet paper and worse.
Finally I want to thank the redheaded receptionist that when we asked for more blankets (3 where missing), after the third request, he simply throw them on the wet ground of our room. Thank You!
Don't go there!

  • Stayed April 2012, traveled with friends
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Newcastle, United Kingdom
Top Contributor
75 reviews 75 reviews
19 hotel reviews
Reviews in 25 cities Reviews in 25 cities
1,201 helpful votes 1,201 helpful votes
1 of 5 stars Reviewed May 13, 2012

well..... if i was staying here with the wife she would have said "NO WAY HOSAY" as soon as she walked through the door and went else where,but as it was a stag night for 32 lads it was bearable for the one night just to get our heads down after a night on the drink.
on arrival we asked our selves " who booked this!!" there was a bloke asleep on one of the many old sofas, we thought he was a tramp but later relised that he was the night time reception man who must sleep there during the day.
the reception is full of old junk, old books and even a life size sheep, old sofas dotted all over and not very hospitable or clean.
the dorm room 205 slept 12 of us in bunk beds which where a bit rocky to say the least.
you have to make your own bed and strip your bed on checking out, but if the beds where already made you would have not seen the state of the beds, quilt and pillows which where alful
the sheets where white and clean but we all slept with our clothes on!! yes it was that bad and if any body snores out load every body in the room knows about it, we where lucky we knew the lad who snored and woke him up to stop him snoring, but if you where in a dorm and did not know the snorer you could not wake him up and would have to put up with it!!
we where two quilts and a pillow short in our dorm so i found my way down the maze of corridors and stairs to the reception to ask for some bedding when the receptionist actually came he said he would bring them up for me.......STILL WAITING FOR THEM !!!
the showers and toilets where comunal and very basic to say the least,water in the showers was freezing and one of the floor tiles in front of on of the showers had lifted revealing a big hole in the floor
the hostel is run down and has old records glued all over to walls and floors.
the hostel is in a great location in the grass market right on the strip for the nightlife/bars and directly opposite Edinburgh castle
the Art Roch hostel used to be The Salvation Army so it was probably a doss house for the homeless and in my opinion i don't think it has had much money spent on it to turn it into a hostel

  • Stayed May 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 18
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Milan, Italy
Contributor
11 reviews 11 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed May 2, 2012

We were 7 friends and we booked a room for 8 people with private bathroom for two nights. Our room (number 104) was the worst I' ve ever seen in my entire life: there was not hot water in the shower, no heating, the floor was dirty and there was a water loss from the toilet, the basin and even the floor. The first night we have been forced to go to the reception and ask to change room because the situation was really insane and we felt like in Venice: the floor was being completely covered by the water!!!
They moved us to a bigger empty room (for 12 people) and we passed the night. This second room was ok. We did not have a private bathroom and consequently we used the commun toilets and showers: the showers at the first floor did not work at all and many toilets (first and second floor) were out of order because clogged by toilet paper.
After the first night issue the receptionist promised us to take care of anyone could not check in in our room (in order to have a private room) but when we went back in the night we found two new guests in our room.
After our complains they let us go without paying: we appreciated it but we would have preferred to be happy about our accomodation and pay instead of not paying and stay in su ch a terrible place.
Very well located, the hostel is in the center of the town and heart of nightlife but it's really easy to find something better in the same area.

  • Stayed April 2012, traveled with friends
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philadelphia, Pennsylvania
Contributor
19 reviews 19 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed April 21, 2012

The location: amazing! Everything else: barely tolerable. It's the little things - staff was regularly absent from the front desk for extended periods of time at all hours eg. our beds were stripped halfway through our stay which led to a 30 minute wait and arduous process to get new bedding, the rec room never closed, and security was almost nill. The rec room was alright - ping pong and pool table, tv, weights, and a decent kitchen with plenty of fridge space which came in very handy but it's also above the rooms and the walls/floor/ceiling are paper thin so bring ear plugs or sleep aids.

  • Stayed April 2012, traveled with friends
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bilbao
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed April 14, 2012

I will make it simple: do not go there.

To be honest the location is good. Apart from that everything is just dirty, ruined and even creepy. The rooms are dirty, the "decoration" is absolutely awful and the shower of our "ensuite room" did not have hot water at all. It is also very noisy at night.

I did not check any reviews for booking it and I regret profoundly. There are many hostels all around the city, so I strongly recommend not to go there.

  • Stayed April 2012, traveled with friends
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
the gilp
1 review
2 of 5 stars Reviewed April 9, 2012

we booked in for 14 people got there and was told we dont have a room so we were told to sleep in the common room which was good crack if no one else from the hostel was able to get in, we were given three matresses between all of us no duvets no pillows and no hot water for the showers to be fair we wouldnt get away with the madness of 14 guys on a stag do in a hotel so thats a good point the overall feel of the place was messy with not much organisation, im glad we stayed in the tent up stairs if it wasnt for that we would have been on the streets next time i go to edinburgh il be booking into the hotel next door.

Room Tip: make sure your defo booked in before you travel
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  • Stayed April 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Art Roch Hostel

Address: 2 West Port | Grassmarket, Edinburgh EH1 2JA, Scotland
Location: United Kingdom > Scotland > Edinburgh > Old Town
Hotel Style:
Ranked #124 of 187 Specialty Lodging in Edinburgh
Hotel Class:3 star — Art Roch Hostel 3*
Number of rooms: 40
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Also Known As:
Art Roch Hotel Edinburgh
Art Roch Hostel Edinburgh, Scotland

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