Just came back from a 2 night stay at the Point Hotel in Edinburgh and wasn't dissappointed. The hotel is in a great location only 5 minutes from Grassmarket and 10 minutes from the old town. The staff are extremely helpful, especially the reception staff.

Pushed the boat out a bit and booked the Jacuzzi suite - well recommended!! I phoned the hotel direct and got the suite for a bargain £145 including a yummy breakfast. Room was spotless. Only slight grumble was that there was no mini-bar but hey-ho.

I will definitely go back when I return to Edinburgh.

We wanted to stay somewhere special for a our first visit to Edinburgh and were very, very disapointed by this hotel, strange as the reviews looked very good! And not cheap either.
Since we have arrived back we have looked at the reviewers and most of them are from 1st time reviewers like ourselves. We then read back some more pages and this hotel gets a bad press, (!) and most of what is written about bad service, rundown appearance and dirty rooms rung true, the bathroom was truely off-putting with mould and damp.
Something is not right here, is someone playing with the reviews, as tripadvisor is normally spot on for us?

We would not go back to this hotel, sorry.

This hotel is genuinely fantastic. The staff could not have been more helpful or professional. We arrived early in the morning well before our room was supposed to be ready and they found us an available room without additional charge. The atmosphere is very cool - a great bar and restaurant with brilliant staff helping to achieve that. Rooms are spacious and the hotel is well located for shops and all the sights, including great views of the Castle from the hotel itself. The management has got staff recruitment and motivation down to a tee and I would recommend this hotel to anyone.

This hotel used to be a big department store - now converted into a "trendy" hotel. The design is on the minimalist side, to my taste a bit short of comfort...The location is very good, just 10 mins walk to the castle (up a steep hill) and 5 from the grassmarket. The Stac Poly restaurant is only 2 mins away for the best of scottish contemporary food, a plus, and the Usher hall 3 mins away if you are attending a concert.
Rooms are variable, most are long and narrow, but fine, beds very very comfy with down quilts. Top floor is best for romantic views of the castle. Niggles: the shower controls are incomprehensible, even if you have a room where the mixer fascia is intact, and the glass curtain is immovable, so you are likely to be doused in freezing water before you sort the temperature out (that said there is good pressure and plenty of hot water when you do get it right) and Radio 4 is never available despite the printed card - tough if you are addicted to "today" in the mornings like me.
Breakfast is fairly uninspiring except the yummy spiced stewed apricots, though they are scrupulous about checking temperature on the cooked stuff - bacon, scrambled egg, mushroom, tomato etc. buffet style. Can't fault it but pretty "so what" if you know what I mean.
The Monbodo bar describes itself as "new york style" - couldn't say as I've never been to NY, but the staff are super friendly and there is a vast variety of cocktails etc. Pricey though, you will find better value a few minutes walk away in any direction. There are lots of bars and eateries in convenient walking distance - Japanese, Chinese, Thai, Belgian, French, Scots, Seafood etc.
I stay at this place pretty often for work, what can I say - I have a choice, but I come back here! excellent location but a little tired in presentation (though it sells itself on trendy - a different poem above reception every time you stay). Staff are generally great apart from reception, who are the slowest known to man (but still friendly).