We spent Easter weekend at the hotel and were impressed on arrival as the porter and consierge immediately came to help us with our luggage, pram, toys, baby items..... Reception staff were welcoming, polite and very professional. We'd booked 3 rooms in total for our party of 6 adults and 1 baby. All rooms were very comfortable, clean and a hospitality tray with plentiful supplies. There was a good choice at breakfast, something to suit every palate. We ate in the restaurant on both nights and were not disappointed. The food was fresh, tasty and well presented. We thoroughly enjoyed our meals. The restaurant manager and staff were very helpful and accommodating, they made us and our baby grandson feel very special. What makes this hotel exceptional, apart from the food, is the staff - friendly and always smiling. Would I recommend this hotel? Definitely! Don't forget to have afternoon tea - it's yummy!
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