We live in Edinburgh and booked a table for 8 a week in advance for a special occasion. On arrival we were told our table wasnt ready and we'd need to wait outside for 10 mins. We were offered a free glass of sangria while we waited which was nice by the only member of staff (a young male waiter) who seemd to care. There werent enough seats outside however so half of our party had to stand. Despite being told 10 minutes it was 50 minutes before we were shown inside. We had a festival show booked so waiting that amount of time meant we would have to rush the meal. The older waitress came outside to give us menus and had an appaling attitude. When we said we'd been waiting 50 minutes and had a show to go to her response was 'I can't do anything about that now'. One of us asked if they could at least ensure the food got to us quickly once we were finally seated and the same waitress told us we could just order cold things as they would be quicker, saying they had nice salads., Erm excuse me but I didnt wait over 50 minutes for a pre booked table on a special occasion just to eat salad. Ridiculous!
We were then shown to the table and to cut a long story short, the food was slow, a couple of dishes ordered never even arrived, one arrived completely cold and the portion sizes were tiny. We all left hungry and will never ever return. No discount on the bill, not even an apology just an attitude.
I would advise anyone to avoid this place, they don't care about their customers and their attitude and service is awful. Very disappointing.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.