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“Great meal” 5 of 5 stars
Review of The Hotel Broughty Ferry

The Hotel Broughty Ferry
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The Hotel Broughty Ferry
4.0 of 5 Hotel   |   16 West Queen Street | Broughty Ferry, Dundee DD5 1AR, Scotland   |  
Hotel amenities
Ranked #7 of 31 Hotels in Dundee
Certificate of Excellence
Lochwinnoch, United Kingdom
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Great meal”
5 of 5 stars Reviewed 2 weeks ago

We went to the restaurant for a meal on 6th August and the whole experience was tremendous. The Indian meal was delicious and the staff very friendly and helpful. The owners even bought us a drink at the end and the whole night was great experience.

  • Stayed August 2015, traveled on business
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
robyn16, Owner at The Hotel Broughty Ferry, responded to this review, 1 week ago
Dear Stevetheskier,
Many thanks for your terrific review, we are all delighted that you enjoyed your culinary experience at The Hotel Broughty Ferry. It's pretty obvious that you know your curries. We are renowned for our Majestic Indian delights, hold it, I'll stop now before I get totally carried away !! Once again, we really do appreciate your comments and hope to see you again soon.
Kind regards,
Jeff
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159 reviews from our community

Traveler rating
    103
    37
    14
    4
    1
See reviews for
31
74
8
16
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Muscat Governorate, Oman
Level Contributor
41 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This place ticked a lot of boxes, very clean and spacious rooms just not keen on the chintzy décor. Food was excellent, the BEST breakfast and a really good election of good quality and tasty Indian meals as well as other food choices, a very extensive menu. The staff were superb, warm but professional. Strong and good WIFI signal. Only don side is that it is close to the train line, so depending on where your room is it can be noisy. Will certainly go back

Room Tip: Ask for a room away from the train line side
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  • Stayed July 2015, traveled with friends
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
robyn16, Owner at The Hotel Broughty Ferry, responded to this review, 1 week ago
Dear BollyMus cat,
Many thanks for your wonderful review, bit disappointed by the use of the word " Chintzy " which by dictionary, means cheap and gaudy ! You are lovely people, so I'm sure you don't really mean that ! Chefs are absolutely chuffed with your fantastic comments regarding our cuisine. Also, many thanks for your observations,re Wifi signals. We have invested a very large amount of money in this area, it does seem to be paying off. All in all you appeared to have a very good stay. We are always extremely grateful when residents such as yourselves take the time to write in, it is very much appreciated, we hope, ( sooner, rather than later ) to welcome you back to our establishment. Take care.
Kind regards,
Jeff
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Perth, Scotland,
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Thank you once again Jeff, Geri and your Wonderful Hotel Staff, the Chef, Reception Staff, Waitresses and Cleaning Staff for all contributing to create a wonderful time at your lovely family run establishment for my Uncle's 80th Birthday Party last week.
Everything from the Rooms, Leisure Facilities and Dining experience was absolutely perfect and along with the only 2 real days of Sunshine in our Scottish Summer this year made for a fantastic experience for all 8 of us.
The leisure facilities during our visit were great, lovely warm pool and great wee sauna (I'm afraid we did not use the gym ;-), made it feel like it was our own private family facilities.
Special mention must go to the the quality of the dining experience, which was fantastic and the 'A la Carte Special' for 3 courses from a huge choice and a bottle of wine for £50:00 for 2 people was tremendous, we were only a bit embarrassed that we could not finish all of the very tasty, extremely generous portions provided by your chef.
Thank you once again the Stewart Family, you made a special occasion feel very special indeed for all who attended, and we will certainly be back to see you all again soon.

Submitted by Ian and Linda Jenkins (Perth)

  • Stayed August 2015, traveled with family
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
robyn16, Owner at The Hotel Broughty Ferry, responded to this review, 1 week ago
Dear Ian & Linda,
It's always a pleasure to welcome back super regulars, it was great to see you both again. We are all so pleased that your uncle enjoyed his stay with us and indeed his 80th birthday. Everyone of your party of 8 seemed to enjoy their Hotel Broughty Ferry experience, all had very happy faces during their stay. You know Ian, reviews such as yours just lift my colleagues morale to a different level, we all really appreciate your very kind words. Give all your friends our sincere regards, we hope to see you, Linda, and indeed all your friends back at the hotel in the not too distant future. Take care,
Jeff & Gerry
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Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Lovely high tea with plenty menu choice and selection of cakes/scones plenty coffee and tea before meal and after also. Priced very competitively as well. Been a while since last visited for meal and food just as good then as it is now, hubby loved his curry and my lasagne was delicious mixed grill portion was huge but also lovely as was fish and chips! Staff serving were pleasant and smart. Thank you.

Stayed July 2015, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
robyn16, Owner at The Hotel Broughty Ferry, responded to this review, 2 weeks ago
Dear Janis C,
Many thanks for your very positive review, you have no idea how much your lovely comments lifts the morale of my extremely hard working colleagues. We are always grateful when customers such as yourselves, take the time to tell us that they all had a great time in our hotel. Once again Janis, many thanks for your review, it is very much appreciated and we hope to welcome you back in the not too distant future.
Kind regards,
Jeff
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Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Really can't fault the food here but it is now the second occasion we've had to change our bill due to it being wrong, we were charged almost £70 over the actual price and thank god we checked our bill to see they had charged us for 7 meals instead of 5. Upon us telling the staff about this mistake it only took a few seconds for them to bring us the correct receipt which i find a bit odd as surely it would take longer to print out another recepit for 5 people (starters,mains and desserts). Then while we were paying with a voucher the incorrect amount as deducted from the bill even though the correct amount was clearly stated in bold. I can forgive 1 mistake but 2 in the same night is not on.

  • Stayed August 2015, traveled with family
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
robyn16, Owner at The Hotel Broughty Ferry, responded to this review, 3 weeks ago
Dear Mcculloch,
Firstly, you were not overcharged for two meals, the £70 you are referring to included your £60 voucher, you were mistakenly overcharged for one mixed grill. The reason it did not take long to amend your bill was due to the fact that it took about 5 seconds to remove the mistake. It causes me grave concern when a misguided customer implies that we were deliberately cheating them.
Secondly, you awarded us one out of five for sleep quality, strange, we have no record of you being a resident, was this just another mistake, or should you be seeking help ? We will assume by you stating " I can forgive 1 mistake but not 2 in the same night is not on " that you will never return.
Mr Stewart
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Newport, United Kingdom
Level Contributor
32 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This is a small independent hotel, where the attentive staff remember you and your tastes. We stayed for three night; dinner, bed and breakfast

The menu is extensive and well prepared in both classic and Indian dishes. the only downside is that the portions were very large and we felt embarrassed leaving so much. Seasonal vegetables were freshly cooked to perfection.

We invited a group of elderly and infirm family friends to join us for lunch. The staff were most attentive of their condition and requirements.

The small swimming had very warm water and together with the sauna relieved tired muscles after a long journey.

The room was bright and spacious. The bathroom was a little small and tired. The traffic stopped at the lights on the main road prevented us sleeping with the window open.

We would book again.

  • Stayed July 2015, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
robyn16, Owner at The Hotel Broughty Ferry, responded to this review, 4 weeks ago
Dear Gillian S,
Many thanks for your lovely review, all your words are very much appreciated. We do realise that the meal portions are a bit on the large side, however, some diners love it, others would beg to differ. I suppose it all depends on the size of ones tummy ! As in line with all other hotels near roads, traffic noise will always be an issue, generally it quietens down after 11pm. I do appreciate that when the window is open you will hear the noise, we can supply a fan, in fact from now on, we will inform guests, that if needed, a fan will be available at reception. Once again Gillian, many thanks for your great review, we all hope to welcome you back in the not too distant future.
Kind regards,
Jeff
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Inverness
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed July 18, 2015

We found this Hotel on a booking site. How lucky we were to do so !!. My wife and I were going to St. Andrews to watch the players practise for the Open.Having lived in the area almost 40 years ago we knew it was well situated for transport to the golf.
We were very pleasantly surprised to find it had a gym and a pool. The rooms are well furnished and immaculately clean.
We had a two course bar meal which had both quantity and quality and excellent value.
We were particularly impressed by the friendliness and efficiency of the staff. The receptionist made us welcome with her pleasant attitude and the breakfast waitress was a credit to the owner who incidentally also took time to speak to us.
It's been a long time since I have been to a hotel in this country where we have been made to be so welcome.
We shall certainly be returning.

Room Tip: We had room 7 which was comfortable.
See more room tips
  • Stayed July 2015, traveled as a couple
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
robyn16, Owner at The Hotel Broughty Ferry, responded to this review, July 19, 2015
Dear Nessie,
Thank you so much for your wonderful review, myself and my colleagues really appreciate your very positive comments. We are so grateful when guests such as yourselves take the time to write down their experiences when visiting hotels. We all look forward to welcoming you both back to The Hotel Broughty Ferry.
Take care,
Jeff Stewart
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Hotel Broughty Ferry

Address: 16 West Queen Street | Broughty Ferry, Dundee DD5 1AR, Scotland
Location: United Kingdom > Scotland > Dundee
Amenities:
Bar / Lounge Children Activities ( Kid / Family Friendly ) Wheelchair access
Hotel Style:
#3 Luxury Hotel in Dundee
#5 Business Hotel in Dundee
#5 Family Hotel in Dundee
#8 Romantic Hotel in Dundee
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Hotel Broughty Ferry 4*
Number of rooms: 16
Reservation Options:
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Also Known As:
The Hotel Broughty Ferry Dundee, Scotland

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