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“My first stay at a Premier Inn” 5 of 5 stars
Review of Premier Inn Dundee Centre

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Premier Inn Dundee Centre
3.0 of 5 Hotel   |   Discovery Quay | Riverside Drive, Dundee DD1 4XA, Scotland   |  
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Rooms from £60
Ranked #1 of 31 Hotels in Dundee
Certificate of Excellence 2014
Nottingham, United Kingdom
1 review
“My first stay at a Premier Inn”
5 of 5 stars Reviewed March 26, 2012

My first stay at a budget hotel - very impressed. Staff very friendly, room very clean and comfortable. Full Freeview tv service available at no extra cost, something I have not had at much more expensive hotels. Free Wifi for 30 minutes then low-cost for full 24 hours. This particular hotel right next to the station and alongside the river, so lovely river views if you get a room on that side. I would certainly always look first for Premier Inn in future.

  • Stayed March 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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316 reviews from our community

Traveler rating
    177
    115
    17
    5
    2
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (105)
Date | Rating
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  • French first
  • German first
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English first
London, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 11, 2012

I stay in hotels quite a bit.
The Premier Inn of course is a value for money hotel but there are two reasons I am particularly fond of his hotel.
The location is perfect for visiting Dundee or as a base for a holiday in the surrounding area such as St Andrews, Glamis castle act.
The hotels location right on the silvery Tay is the perfect spot to look on on as you enjoy your supper and a wee dram.

The second reason is the staff. From the resturaunt/bar manager Craig, to the lady who runs breakfast, through to the night porter ( who tells me he has been there 16 years) what a super, friendly, professional and helpful bunch. They are a well motivated team who just click together.
I have met other staff at this hotel during my stays there and they have all been superb and put many 5 star hotel staff to shame.
Hilton hotels if you are reading this could you please send your staff up to Dundee for some training!
Keep up the good work
I

  • Stayed February 2012, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scotland
Contributor
16 reviews 16 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed March 6, 2012

I've stayed here before and always found it a great location and good quality accommodation. This time was no different. Would comment Timo in the restaurant however for his wonderful service.

  • Stayed March 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Glasgow, Scotland, United Kingdom
Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed February 16, 2012

Stayed two nights at this hotel 13th feb 2012, and while our room had been recently refurbished and very nice (except for the strong paint smell) The rest of the hotel was undergoing major refurbishment. Every room about us to the side and above had been completely stripped, no bathrooms, walls, everything pulled out. Banging, builders shouting and very loud building noise from 8am till about 6pm. Rubble all over corridors. had to dodge builders carrying sheets of plasterboard etc. Staff couldnt have been more friendly and helpfull tho and would definately come back when building finished as hotel in a fantastic location.

Room Tip: Try and get a room overlooking the river, and make sure building work finished
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  • Stayed February 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kelly L, Social Media at Premier Inn Dundee Centre, responded to this review, February 21, 2012
Thank you for taking the time to review your stay at our hotel. It really matters to us that our guests enjoy every aspect of their stay. We sincerely apologise that on this occasion our hotel fell far short of your expectations. Your feedback is very much appreciated as it enables us to improve standards. Please be assured that the issues raised will be fully investigated. Thank you once again for your review.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Senior Contributor
27 reviews 27 reviews
12 hotel reviews
Reviews in 11 cities Reviews in 11 cities
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed January 28, 2012

We have stayed here many time the last time being January 2012. The Premier is in the process of being refurbished however this did not interrupt our stay. I would thoroughly recommend this Premier. Friendly staff, cleanliness and a great central place to stay. Our room overlooked the water and was extremely relaxing.

Room Tip: All rooms are good.
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  • Stayed January 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Whiteinch, null, United Kingdom
Contributor
12 reviews 12 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed January 26, 2012

We stayed at the Premier Inn Dundee Discovery quay for 2 nights whilst visiting family. The room was clean and quiet overlooking the river which was very nice. Sadly the heating did not work, but as there was a portable heater in the room, we used that throughout our stay. Restaurant staff were fabulous and very attentive. Shelley was our waitress at dinner on our first nights stay and she was just awesome, nothing was too much trouble for her. What a gem she is in a big organisation, whatever you are paying her is not any where near enough!!! You should be proud of her Premier Inn!! The only letdown during our stay was the pillows which were far too soft, so I did not sleep at all during our stay and was kind of glad to be back home to my own bed to get a sleep! There was no point in complaining to staff as they are not able to do anything about the firmness of the pillows. My husband and daughter also said they did not like how soft the pilows were. I would definitely stay there again but next time take my own pillows with me.

Room Tip: Ask for a riverside room
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  • Stayed January 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Belfast, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 25, 2012

Had an overnight stay in Dundee Premier Inn - daughter had university interview. Hotel is in good location beside train station, five minutes from city centre and ten from the university. The staff were welcoming and went out of their way to be helpful. The room was clean and comfortable and value for money. The restaurant had lovely views and the food good and very reasonably priced. If I'm back in Dundee I would definitely stay there again.

  • Stayed January 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Premier Inn Dundee Centre

Address: Discovery Quay | Riverside Drive, Dundee DD1 4XA, Scotland
Phone Number:
Location: United Kingdom > Scotland > Dundee
Amenities:
Bar / Lounge Free Parking Restaurant Wheelchair access
Hotel Style:
#2 Family Hotel in Dundee
#2 Romantic Hotel in Dundee
#3 Business Hotel in Dundee
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Premier Inn Dundee Centre 3*
Number of rooms: 40
Reservation Options:
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Also Known As:
Premier Inn Dundee Centre Hotel Dundee
Premier Inn Dundee Centre Scotland

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