Stayed here with my husband and 4 friends (6 of us in total) on the night of 17th August. We were all on a DB&B rate.
Very nice welcome at Reception - good check-in with essential information and a helpful member of staff with a sense of humour. We also received a £10 voucher to spend in the hotel, which was a nice touch. We had 3 double rooms - 2 on the 1st floor (we were in room 113) and 1 on the 2nd floor. The rooms were very nice - all the same apart from the colour of the décor but well appointed; very nice décor; a window that opened; nice bathroom with a walk-in shower and a small bath; big plasma TV on the wall; tea and coffee making facilities with Borders biscuits; nice Elemis toiletries; a very comfy bed; and nice furniture. All-in-all, a very nice clean bedroom. How could it be improved? Air conditioning would be good (the room was very warm); and a pull-out. magnifying mirror in the bathroom for doing make-up would have been good. However, definitely a 9 out of 10 bedroom.
We used the spa / leisure club facilities. The changing rooms were nice - clean and spacious and not too hot. Showers were good, Lockers all worked well with no £1 coins needed for keys. Towels provided. How could the changing rooms be improved? One of these wee spin dryers for your swimwear would be good, to get most of the water out. The pool, although quite small, was nice - the water temperature was cool, but it was fine for active swimming. The steam room was great, and so were the 2 hot tubs. We didn't use the sauna. Overall, very nice leisure facilities, and we could have booked a good range of spa treatments too, if we wanted too ( I noticed that they were using a bedroom on the 1st floor as an additional treatment room, so they must have been quite busy for treatments).
So ...... on to dinner. We often like to bring our own wine, and most places will agree to this and charge a corkage fee, which we don't mind. Apex agreed to allow us to supply our own wine for a corkage fee of £10 per bottle or £20 per bottle of champagne. This was a little expensive, but we had some special wine we wanted to drink with our friends, so we took 2 bottles. However, staff are obviously not trained for this, as we had to bring our own ice bucket down from our room; we had to open one of the bottles ourselves, and we had to pour the wine all night ourselves too. Not very good wine service for £10 per bottle!! I complained about this on checkout, and they did agree to reduce our corkage charges from £20 to just £10 for the 2 bottles, so I was happy enough with that. Perhaps some wine training for waiting staff would be a good idea though.
Our food at dinner was good. I had chicken and mushroom presse with rhubarb chutney and toasted brioche - it was excellent. Then I had salmon fillet with salami risotto and vanilla cream - also nice. Finally, I had the Brie cheese plate with fig jelly and artisan biscuits - also very nice. My friends had various other starters, mains and desserts - green split pea soup, toasted goat's cheese, shin of beef, fillet of coley, eton mess for dessert. Everyone reported that the food was good. Dinner was an 8 out of 10.
Breakfast in the morning, after a warm night's sleep (too warm?), was fine, although we did stand waiting at the desk to be seated for ages before we were acknowledged. A nice continental buffet table with fresh fruits (very good), cereals, croissants and pastries, yoghurts, a choice of fruit juices, etc. Then a hot buffet with fried eggs, scrambled eggs, bacon, sausages, baked beans, potato scones, black pudding, haggis and tomatoes. A slight complaint - the plates were not hot and some of the food wasn't very hot either. The black pudding was very hard from lying for too long. The coffee was a little weak, although they did offer cappuccino and latte too, and were happy to provide decaf for those who preferred this too. There was also an a la carte menu with some additional breakfast choices including eggs benedict and smoked fish. Overall, the breakfast was probably worth 7 out of 10.
Our stay overall was probably an 8 out of 10. The Apex is a nice, bright, airy hotel with a nice atmosphere. We also liked the 'duck competition'! A free rubber duck is provided in every bedroom, and Apex hotels run a competition for you to photograph your duck in unusual places around the world! A great idea and a cool marketing tool.
We will be happy to stay at the Dundee Apex again in the future.
Room 113 is a double room facing a nice view,
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.