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“Absolutely amazing!” 5 of 5 stars
Review of The Hideaway Experience

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The Hideaway Experience
Balkello Farm | Auchterhouse, Dundee, Dundee DD3 0RA, Scotland   |  
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Certificate of Excellence
Newcastle upon Tyne, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Absolutely amazing!”
5 of 5 stars Reviewed April 30, 2014

My girlfriend and I have just returned from a stay in the Lovers Hideaway, and it was absolutely amazing!! We were met on arrival and shown around the cabin, how to work different things and given some hints and suggestions, and from then on it was complete privacy. Everything about the cabin was perfect - from the hot tub, to the sauna, to the super king size bed and the freshly made bread! We will definitely be going back!!

Room Tip: The Lover's Hideaway is fantastic!
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  • Stayed April 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
luxuryhideaways, Guest Relations Manager at The Hideaway Experience, responded to this review, September 25, 2014
Thank you for providing the comments regarding your stay in the Lovers' Hideaway earlier this year. We were delighted to read that you and your girlfriend had such a great time and that you found the welcome helpful in allowing you to relax in privacy during the rest of your stay. We would love to welcome you back in the very near future.

Kind regards
Claire
Guest Relations Manager, The Hideaway Experience
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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271 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
Date | Rating
  • English first
  • Any
English first
West Lothian, Scotland
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed April 30, 2014

We stayed here for our minimoon following our wedding and what an amazing time we had. We stayed in the honeymooners Hideaway which was just amazing. Beautifully furnished, decorated and maintained throughout and we had stunning views. We had ordered a Tesco delivery online to be delivered to us after we arrived and that arrived about 10 minutes after we did which was ideal. The reason we did this was so we wouldn't have to go out again as we simply just wanted to "hideaway".
The hideaway itself had everything we wanted and more and the hot tub and huge bath made it even more special. The bed was so comfy and we were always nice and warm. The owners have thought of everything and should be proud of their product. The chilled bubbly in the fridge and freshly baked loaf on arrival were fantastic and made us feel really special. Thanks for a wonderful stay, we will definitely be back!

Stayed April 2014, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
luxuryhideaways, Guest Relations Manager at The Hideaway Experience, responded to this review, September 25, 2014
We were very pleased to read that you enjoyed your break in the Honeymooners' Hideaway earlier this year shortly after your wedding. Thank you for your kind comments regarding the décor of the Hideaway and we were delighted that you enjoyed some of the key features including the hot tub and the large roll top bath. We were glad that you had the opportunity to 'hideaway' to give you the chance to relax after, what was no doubt, a busy build up to your wedding. Thank you for taking the time to write your review and we hope that we can welcome you back soon.

Kind regards
Claire
Guest Relations Manager, The Hideaway Experience
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
wester ross
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 22, 2014

Our Hideaway (Honeymooers) was just simply fantastic. It is the most hassle free and easy stay I have had anywhere. We loved the hot tub and were in it within 10 mins of our arrival to watch the sun set and enjoy a nice drink. The hammock was also really comfortable and I really enjoyed lounging around in it and I loved the fire which was great to have burning away while we were enjoying our food.
I would highly recommend this to anyone who wants a relaxing getaway and I will definitely be coming back.

I am nit-picking as I really could not find any faults but a speaker outside near the hot tub would be great just so you can hear a little music while you are enjoying the bubbles.
Thanks to Ross and Caroline,

  • Stayed April 2014, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
luxuryhideaways, Guest Relations Manager at The Hideaway Experience, responded to this review, September 25, 2014
Thank you for taking the time to provide your feedback below regarding your stay at the Honeymooners' Hideaway earlier this year. We were very happy to read that you found your stay 'simply fantastic'. The hot tub is definitely a favourite feature of the Hideaways and we were pleased to read that you were able to enjoy it within minutes of your arrival. Thank you also for your suggestion of a speaker outside near the hot tub, we will certainly look into the possibility of this with engineers. In the meantime we thank you for your recommendation and we hope that we can welcome you back at some point in the future.

Kind regards
Claire
Guest Relations Manager, The Hideaway Experience
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 19, 2014

The site is everything that was promised and more, I was sadly ill upon arrival and was still made to feel welcome and I'm sure the luxurious surroundings helped my feel better. We stayed in the lovers hideaway and it was stunning, extremely clean and an absolute pleasure to be there. We would recommend to anyone.

  • Stayed March 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
luxuryhideaways, Guest Relations Manager at The Hideaway Experience, responded to this review, September 25, 2014
Thank you very much for your kind comments regarding your stay in the Lovers' Hideaway earlier this year. I was sorry to read that you felt unwell when you arrived but I am glad to hear that the surroundings helped make you feel better. Thank you also for your comments regarding the cleanliness of the Hideaway and we have passed your comments onto our Housekeeper. We would be delighted if you were to recommend the Hideaways to friends and also if you were to return for another break yourself.

Kind regards
Claire
Guest Relations Manager, The Hideaway Experience
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Aberdeen
Level Contributor
42 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed April 17, 2014

Our Hideaway (lovers) was perfect. Fairly easy to find, Tom Tom did the job, good location, nice views. The kitchen was much more than we needed as we stayed only one night. The bread was lovely, however the bottle of bubbly was not great. For the price I think a genuine bottle of champagne, or even a good bottle of Prosecco would be more appropriate. The living room was pleasant though we didn't even so much as sit on the sofa. The bedroom was lovely. Bed very comfy, and the red leather chair nearly got put in my suitcase. We had trouble lighting the fire, and we have experience as we have one at home. I think other guests would simply give up. No kindling? The bathroom was fabulous. So big, with the lovely large windows! So enjoyed the bath with the sun streaming in. Sauna was good, but totally adored the hot tub, especially at night, in the dark, watching the stars. Perfect! The Hideaways are not cheap but they are perfectly formed. And I for one can't wait to go back. Next time i hope to experience the double hamper, which was not available to us, seasonal maybe? Saving my pennies.

  • Stayed April 2014, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
luxuryhideaways, Guest Relations Manager at The Hideaway Experience, responded to this review, September 25, 2014
Thank you for providing the review of your stay at the Lovers' Hideaway earlier this year. We were very pleased to read that you enjoyed your one night stay and that you found time to enjoy most of the Hideaway's features, especially the hot tub. We must apologise however for the difficulty you had with the fire and for the lack of kindling, which I think would have helped with getting it lit. This is one of the key items that must be topped up in between breaks and should have been picked up by the Housekeeper or ourselves when checking the Hideaway over. I am very sorry about this and the inconvenience caused. I hope that you can find time to stay on another occasion and hopefully it will be for a more than one night.

Kind regards
Claire
Guest Relations Manager, The Hideaway Experience
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Glasgow
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed April 8, 2014

We have just returned from a two night stay at the Romantics cottage. After having some issues that meant we might not make it, the staff were helpful and tried to resell the nights for us. They didn't resell and we managed to make our visit.

We had a lovely relaxing time, we were greeted by the owner with fresh bread and there were various other conveniences left for us.

The sauna was great and the jacuzzi worked with no problems. We had trouble with the DVD player and text the owner as it was later but received no reply.

We did come home relaxed and enjoyed the time away but I think it was overpriced. We have stayed at other lodges in Perthshire/Loch Lomond etc with the same facilities and better views and amenities for the same price. We also thought it would be more secluded but we looked right into the farmhouse which we didn't expect.

  • Stayed April 2014
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
luxuryhideaways, Guest Relations Manager at The Hideaway Experience, responded to this review, September 25, 2014
Thank you for taking the time to provide us with your feedback regarding your stay at the Romantics' Hideaway earlier this year. We were very pleased to read that overall you enjoyed your stay and the features and facilities that were available within the Hideaway. We are sorry however that the issue regarding the DVD player was not resolved during your stay and I can only apologise for this let down in service and attention regarding this. The Romantics' Hideaway is the one closest to the farm itself and you can see the farm house from this Hideaway but please be assured you cannot see into to the farm house from it and equally you cannot see into the Romantics' from the farm house. We apologise however if this is the feeling you got during your stay. If you were to rebook, which we hope you will in the future, then you may prefer the Lovers' Hideaway as this is the furthest away from the farm itself. Thank you once again for leaving your comments.

Kind regards
Claire
Guest Relations Manager, The Hideaway Experience
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kilmarnock, United Kingdom
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed April 8, 2014

We have just returned from a fabulous trip to The Hideaway Experience for my husband's birthday. We arrived to warm freshly baked bread and a bottle of bubbly in the fridge which pretty much set the tone for the whole weekend . Location is stunning and the hideaway itself was first class - Caroline & Ross have thought of everything right down to champagne glasses suitable for the hot tub ! We cannot recommend the hideaway experience enough - the perfect destination for a luxury love-in , we will definitely return.

  • Stayed April 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
luxuryhideaways, Guest Relations Manager at The Hideaway Experience, responded to this review, September 25, 2014
Thank you very much for providing your review of your stay at the Hideaways earlier this year. We were delighted to read that you enjoyed your husband's birthday break with us. We would be very happy if you recommended us to your friends and family as a location for a 'luxury love-in'! However we would be even happier if you were able to return so you can enjoy the Hideaway once again for yourselves.

Kind regards
Claire
Guest Relations Manager, The Hideaway Experience
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Prices are for 1 room, 2 adults
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Additional Information about The Hideaway Experience

Address: Balkello Farm | Auchterhouse, Dundee, Dundee DD3 0RA, Scotland
Phone Number:
Location: United Kingdom > Scotland > Dundee
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Kitchenette Room Service Wheelchair access
Hotel Style:
Ranked #1 of 9 Specialty Lodging in Dundee
Price Range (Based on Average Rates): $$$$
Number of rooms: 3
Official Description (provided by the hotel):
The Hideaway Experience is Scotland's couples only 5 star exclusive accommodation. No children, no groups, no stag parties just three 5 star luxury Hideaways located entirely on their own, set well apart from each other in beautiful rolling countryside at the foot of the Sidlaw Hills. Designed for complete privacy, rest, relaxation and fun the luxury Hideaways have a layout and facilities of a luxury hotel suite, but set alone from each other in the Scottish countryside. Guests can enjoy a dedicated spa room, outside hot tub, modern kitchen with a range of gadgets and SMEG appliances, double sided fire, four poster bed, cocktail bar. Located on a farm, guests can enjoy romantic walks, use the mountain bikes provided or take a short journey into the City of Dundee for great restaurants, shops and nightlife. ... more   less 
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Also Known As:
The Hideaway Experience Dundee, Scotland

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