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“Return visit.” 4 of 5 stars
Review of DoubleTree by Hilton Dundee

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DoubleTree by Hilton Dundee
4.0 of 5 Hotel   |   Kingsway West, Dundee DD2 5JT, Scotland (Formerly The Landmark Dundee)   |  
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Hotel amenities
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Ranked #7 of 31 Hotels in Dundee
Certificate of Excellence 2014
Senior Contributor
34 reviews 34 reviews
21 hotel reviews
Reviews in 24 cities Reviews in 24 cities
12 helpful votes 12 helpful votes
“Return visit.”
4 of 5 stars Reviewed today NEW

I have stayed at this hotel before and enjoyed my stay. This time I was not disappointed. The hotel does look tatty from the outside but that is the only negative. Very warm and friendly staff, especially Paddy (barman). Had a bar meal that was good and the breakfast was good too.

Stayed May 2015, traveled on business
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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447 reviews from our community

Traveler rating
    230
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (68)
Date | Rating
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English first
Edinburgh
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This is an excellent hotel. Highly recommended for anyone staying in/around Dundee area. Very good location for Dundee. Food is very good quality. Staff are top classs and will make all comers really welcome.

  • Stayed April 2015, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aberdeen, United Kingdom
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Stayed here for a weekend and couldnt fault it, Yes its a bit out of town, but worth the stay, the facilities were lovely, the staff were very helpful and friendly and the food is very good and reasonably priced, would definately stay here again

  • Stayed April 2015, traveled as a couple
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DoubletreeDundee, General Manager at DoubleTree by Hilton Dundee, responded to this review, 5 days ago
Dear debbieW65,

I happy to hear that your recent weekend stay with us was excellent and that you couldn't fault the hotel during your stay. I will make sure to share your feedback with the rest of the team and in the meantime I look forward to welcoming you back to the hotel.

Yours sincerely,
Richard Ellison
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Easy to find, although a bit out of town. You would need a taxi from either the airport or rail station. Costs £11.00 one way. Hotel set in nice grounds and although just off the main road (A90) was quiet. All the staff very welcoming and helpful and make the experience as good as it was. Room clean and comfortable. Pool on the small size but not an issue. Dinner and Breakfast at the hotel fine. Recomended.

  • Stayed April 2015, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Glasgow, United Kingdom
Top Contributor
100 reviews 100 reviews
26 hotel reviews
Reviews in 41 cities Reviews in 41 cities
55 helpful votes 55 helpful votes
5 of 5 stars Reviewed 1 week ago

We had planned to stay for one night only to celebrate our son's forthcoming birthday so iI contacted the Doubletree myself to find out the price. My call was answered by Conner and I asked her if she was working on the front desk when we last stayed and she confirmed that it had been her and she was now in sales. I told her what our plan was and she then confirmed that there were vacancies but she would give us a complimentary upgrade to a suite which was tremendous. On arrival we were escorted to the Glen Esk suite, room 302, overlooking the garden and the small maze. The room was excellent, bathrobes, slippers et al. From arrival we found the staff as good as before, we were greeted by every member of staff with a smile. Initially we had planned to go into the city centre for dinner, but after making phone calls to the restaurants that we fancied found that most did not open on Sundays...strange. So we decided to dine in the hotel to save any hassle trying to find somewhere open in Dundee. Our son joined us for drinks in the lounge, served by a very pleasant girl , and then went through to the restaurant. Again the staff were very pleasant, on the ball and the food was great. My wife had the lamb, our son had a rare sirloin and I had a massive steak pie...which I couldn't finish. I don't know how much meat was in it, but it was too much for me. Breakfast in the morning we were again met with a cheery smile and led to a window table ( by Annie?) who played a blinder. She covered the room talking to everyone making sure we were all being attended to. All in, we again really enjoyed our stay and again we will indeed be back.

Room Tip: I'm biased as we had room 302 at the back overlooking the garden.
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  • Stayed April 2015, traveled as a couple
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Helensburgh, United Kingdom
Contributor
18 reviews 18 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel was a lovely experience, well situated away from the bustle of Dundee but near enough to pop in. The hotel was lovely and staff were excellent. Upgraded to a larger room which was very good. Dinner was lovely and the restaurant is bright and airy. The gardens at the rear are beautiful and lovely to wander around.

  • Stayed April 2015, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DoubletreeDundee, General Manager at DoubleTree by Hilton Dundee, responded to this review, 5 days ago
Dear Betty C,

I am delighted to hear that you had a lovely experience at the hotel recently for your overnight stay and that you found the staff and hotel to be excellent. I am also pleased to hear that you had time to enjoy our lovely garden surroundings.

I look forward to welcoming you back to the hotel in the near future.

Yours sincerely,
Richard Ellison
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bishop Auckland, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

The hotel is a great base for visiting the area. The grounds are lovely and there are plenty of efficient, friendly and helpful staff. The spa facilities are very good and the food is fabulous whether you eat in the bar or the restaurant. Breakfast was enough to see us through the whole day. The only issue was that our room was small and too warm and when we opened the window there was a lot of traffics noise.

  • Stayed April 2015, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about DoubleTree by Hilton Dundee

Address: Kingsway West, Dundee DD2 5JT, Scotland (Formerly The Landmark Dundee)
Phone Number:
Location: United Kingdom > Scotland > Dundee
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Dundee
#2 Luxury Hotel in Dundee
#4 Romantic Hotel in Dundee
#7 Family Hotel in Dundee
Price Range (Based on Average Rates): $
Hotel Class:4 star — DoubleTree by Hilton Dundee 4*
Number of rooms: 95
Official Description (provided by the hotel):
Set among six acres of landscaped gardens, a short drive from Dundee city centre, the hotel boasts spacious modern bedrooms, complimentary Wi-Fi in all public areas, complimentary car parking, AA Rosette dining in The Maze restaurant, Lounge Bar, 3 conference suites for up to 120 delegates and a fitness centre with swimming pool, sauna and steam room. ... more   less 
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Also Known As:
The Landmark Dundee Hotel Dundee
The Landmark Hotel Dundee
Landmark Hotel Dundee
DoubleTree By Hilton Dundee Scotland

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