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“Nice Hotel, Indifferent Staff” 3 of 5 stars
Review of BEST WESTERN Queens Hotel

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BEST WESTERN Queens Hotel
3.0 of 5 Hotel   |   160 Nethergate, Dundee DD1 4DU, Scotland   |  
Hotel amenities
Ranked #17 of 31 Hotels in Dundee
Belfast, United Kingdom
Contributor
12 reviews 12 reviews
11 hotel reviews
Reviews in 7 cities Reviews in 7 cities
12 helpful votes 12 helpful votes
“Nice Hotel, Indifferent Staff”
3 of 5 stars Reviewed January 23, 2014

I stayed here for one night in mid December.

Like a previous reviewer I was annoyed to find that the only food on offer was their full Christmas menu. At £25 it was more than I wanted to pay - or to eat! However, as it was a wet and windy night I had little choice. I must say that the food was excellent.

It is a beautiful old building full of period features, a lovely staircase with wood panelling, chandeliers in bedrooms etc.

Unfortunately I cannot agree with the glowing comments about the staff whom I found to have no personal warmth whatsoever. Not unpleasant certainly, but with the exception of one young man working in Nosey Parker's bar/restaurant they seemed to have no interest in their customers or in making conversation despite there being few people around. When travelling alone this is not pleasant and I felt it gave the hotel a 'cold' atmosphere.

I would ceetainly stay here again but woukd try to find another hotel in the area offering better service.

Stayed December 2013, traveled solo
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327 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (69)
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English first
Glasgow, United Kingdom
Contributor
20 reviews 20 reviews
7 hotel reviews
Reviews in 15 cities Reviews in 15 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 20, 2014

Took our disabled son for a trip up to the science centre and booked here for an overnight stay. The staff have been great from the start, phoning and organising a suitable room for easy access for the wheelchair. Room was clean, comfortable and cozy. Staff were very welcoming and helpful. Got to say that Nosey Parker's is fabulous. What a terrific meal and a good substantial breakfast, again the staff were excellent. A few stairs inside meant we had to use back exits and walk round to front of entrance, but it was fine. First time in a hotel room with him (we usual go for self catering apartments but had a wonderful experience and would recommend highly.

  • Stayed January 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Edinburgh
Senior Contributor
41 reviews 41 reviews
29 hotel reviews
Reviews in 30 cities Reviews in 30 cities
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed January 2, 2014

Myself and friend stayed here for a weekend. The room was spacious, clean and comfortable and it was certainly great value given the budget price we paid stayed here. Location wise it was only 10 mins walk from Dundee's central shopping area.

If you are looking for centrally located, well priced hotel in Dundee I would definitely recommend.

  • Stayed October 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Perth, United Kingdom
1 review
5 of 5 stars Reviewed December 15, 2013

Fantastic night away from home everything was perfect from start to finish. A warm welcome, drinks in the piano lounge, superb dinner in the restaurant, Party night entertainment, Rooms spotless and generous size, slept like a log, very good breakfast to finish. Service was excellent.
Kevin & Debbie

  • Stayed December 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Perth Scotland
Senior Contributor
33 reviews 33 reviews
11 hotel reviews
Reviews in 13 cities Reviews in 13 cities
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed December 15, 2013

There were 6 of us staying as a Xmas party treat and what a treat it was every thing from arrival to departure was superb, normally for Xmas Fare you don't expect too much not so here the front of house staff were very professional and discrete the food was all perfectly cooked and the presentation 1st class and it was the same at breakfast. The rooms were bright and airy with plenty of space and a good size bathroom as well.
This hotel is just a couple of minutes walk from perfect shopping or the theatre all round a perfect place to stay well done to all the staff.

  • Stayed December 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Faversham, United Kingdom
Contributor
20 reviews 20 reviews
16 hotel reviews
Reviews in 16 cities Reviews in 16 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed December 13, 2013

Nice room, good service, pleasant surroundings and clean. Restaurant and food were good with a reasonable menu choice. Only downside is I found it fairly noisy probably due to Christmas parties and spirit, however I have stopped in worse for a lot more money.

  • Stayed December 2013, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Additional Information about BEST WESTERN Queens Hotel

Address: 160 Nethergate, Dundee DD1 4DU, Scotland
Location: United Kingdom > Scotland > Dundee
Amenities:
Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Swimming Pool
Hotel Style:
#11 Business Hotel in Dundee
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN Queens Hotel 3*
Number of rooms: 52
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Also Known As:
Best Western Dundee
Dundee Best Western
BEST WESTERN Queens Hotel Dundee, Scotland

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