The food is excellent, and well presented. The rooms are clean, warm and reasonably comfortable. For a hotel the drink is cheap.
It's difficult to describe the decor of the Queens hotel. It's as if someone has taken a stunning 18th century building, ripped out every interesting or period feature and then try and replicate it with the cheapest, least interesting material available. From every single peace of wall paper to the furniture in the lobby, it is clear that the concept for exceded the budget. The restaurant deserves special mention due to the truly bazaar collection of caricatures that cover most of the available wall space and stare down at you as you eat. It should also be noted that as the hotel contains a bar near the very busy town centre and several function rooms on the first floor so do NOT expect a peaceful stay or quiet night. During our stay a function meant that music blasting through the hotel until 1 am. It may be due to the nature of the clientele in the bar (mostly students on their way to the clubs or lager louts on a pub crawl) that may explain the indifference of the bar staff, but would not explain the lack of professionalism in the rest of the staff. From creased shirts to actively chatting with each other while dealing with guests, almost every rule of hospitality appears to have been broken. We are fairly sure a number of the children running around were drunk. As has been mentioned by other reviews do not expect a high quality of service from reception, in fact do not expect any level of service from reception.
This hotel would be ideal for anyone planning on spending the night out and wanted a convenient place to start drinking that is 10 minutes away from the clubs, before collapsing in a drunken stupour.
- Also Known As:
- Best Western Dundee
- Dundee Best Western
- BEST WESTERN Queens Hotel Dundee, Scotland
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