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“For busines -- ideal” 4 of 5 stars
Review of BEST WESTERN Invercarse Hotel

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BEST WESTERN Invercarse Hotel
371 Perth Road, Dundee DD2 1PG, Scotland   |  
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Ranked #11 of 30 Hotels in Dundee
London, United Kingdom
Senior Contributor
27 reviews 27 reviews
27 hotel reviews
Reviews in 21 cities Reviews in 21 cities
28 helpful votes 28 helpful votes
“For busines -- ideal”
4 of 5 stars Reviewed May 16, 2013

Stayed at this hotel a few weeks ago , turned up after 8 and found an efficient welcome and a larger than average room awaiting me.

The car park was large with lots of spare spaces, if it was raining you would get wet on the walk to reception

Room was well appointed and very clean.

Wifi worked Ok , had a problem with the lights failing after about 10 minutes but I assume the circuit breaker was reset and the lights resumed working , this took less than 5 minutes.

Restaurant service was good and the food was excellent.

Bed was comfortable and I slept very well.

Breakfast continued the good standard both in service and food, the sausages were lovely.

In all I like this hotel and will stay here again on my next visit.

  • Stayed May 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MartinaKidd, General Manager at BEST WESTERN Invercarse Hotel, responded to this review, May 17, 2013
Thank you for your comments regarding your recent stay at the Invercarse Hotel.

I'm pleased you enjoyed your visit and look forawrd to seeing you soon.

Kind regards

Martina Kidd
Director
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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187 reviews from our community

Traveler rating
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    28
    15
    5
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
  • English first
  • German first
  • Italian first
  • Russian first
  • Any
English first
George Town, Grand Cayman
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed May 12, 2013

We stayed at this hotel for 3 nights for a friends' wedding. The first night we went to the restaurant at 9 pm for a late meal and were told the kitchen was closed even tho the literature in our room said 9.30 pm. The server could see we were desperate so said we could dine. Food was actually tasty - salmon and veggies but we felt little rushed so didn't enjoy the meal as we had hoped after a couple of days of travelling from overseas for the wedding. Breakfast which was included in our stay was fantastic! A full range of cereal, fruit, yogurt, baked goods plus all the choices for a hot breakfast as well ...bacon, eggs, beans, sausage etc. Restaurant servers were busy keeping everything topped up and coffee/teas at our table.
The room was fine - it was clean and comfortable, basically what you would expect for this price point for a Best Western. Location of the property was a few miles down the road to a couple of good shopping centres and not far from easy access to the motorway if you are travelling the area.
The venue for the wedding was superb. The large banquet room with the floor to ceiling windows overlooked the River Tay which made a beautiful backdrop for the ceremony, meal and reception. I believe the bride and groom were happy with their choice as the guests all seemed to have a fantastic time celebrating their special day with the help of the hotel event planner and staff.

Room Tip: If you have mobility issues ask for a room on the ground floor as there is no lift and are many hall...
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  • Stayed April 2013, traveled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MartinaKidd, Manager at BEST WESTERN Invercarse Hotel, responded to this review, May 15, 2013
Thank you for your comments. I am pleased that you enjoyed your stay and that the Wedding went well.

Thank you also for highlighting that the literature in your room did'nt match or service time.

This has been ammended.


Yours sincerley



Martina Kidd
Director
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dundee, United Kingdom
Top Contributor
141 reviews 141 reviews
51 hotel reviews
Reviews in 39 cities Reviews in 39 cities
148 helpful votes 148 helpful votes
4 of 5 stars Reviewed May 10, 2013 via mobile

I dine here regularly and it's always good ,especially the function suite ,attended a wedding just last Saturday and it was first class
I booked a colleague into the hotel for three night b+ b we dined in the Redwood restaurant on the first night service was good and food ok
My colleague told me the breakfast was very good and the sausages were great the room was a single room which I checked out with him it was a good room with all amenities and priced better than the budget hotels too
I have also dined in the Redwood with my wife and grandchildren and my wife will not go back as she felt the food was too fancy and expensive for what you get
On Monday night it was very good food and service I must persuade her to try agin
All staff are very pleasant and well trained this is a very nice hotel

Stayed May 2013, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arbroath, United Kingdom
Contributor
15 reviews 15 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed April 21, 2013 via mobile

The staff were lovely and couldnt do enough to welcome us back and help us in any way!!!
Our room was great!
Would highly recommend!
Had out wedding here too - again 10/10! They really know how to help u pull off a great wedding!

  • Stayed April 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
2 of 5 stars Reviewed April 20, 2013 via mobile

Really not happy. Came home at 12.30am to find all doors locked and nobody to let us in. After ringing door bell for ten minutes we resorted to banging on the door. Eventually an old man appeared being extremely rude saying 'all you had to do was ring the door bell'

To be locked out of your hotel is just not on.

  • Stayed April 2013
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MartinaKidd, General Manager at BEST WESTERN Invercarse Hotel, responded to this review, April 28, 2013
Dear Mr Clarke,

Thank you for completing our Best Western Medallia feedback form.

I sincerely apologise that you were locked out of the hotel at 12.30am.

This is unacceptable and this matter has been addressed internally to prevent any reoccurrence.

Thank you for bring this matter to my attention.

Yours sincerely

Martina Kidd
Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Scotland
Top Contributor
108 reviews 108 reviews
26 hotel reviews
Reviews in 43 cities Reviews in 43 cities
53 helpful votes 53 helpful votes
3 of 5 stars Reviewed April 16, 2013

Previous visit for lunch was some time ago. Recent visits for dinner have been very good. Location is very pleasant with garden and river view. Very quiet - few diners there. Set menu prices reasonable Service very good, pleasant and friendly.

Starters very good. Main Course: one vegetarian option only with mushrooms which are not eaten by our vegan. Caesar salad with chicken, exactly as it says but a bit bland.

Coffee and mints for 2 + 1 dessert. Total Bill £42.00+ for 3 is reasonable.

  • Stayed April 2013, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edinburgh, United Kingdom
Senior Contributor
48 reviews 48 reviews
8 hotel reviews
Reviews in 22 cities Reviews in 22 cities
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed April 10, 2013

This was my second visit to this hotel this year. The food is fantastic especialy the dinner. We felt like we were on Masterchef trying out some great dishes. Very tasty and pretty but reasonable prices and good portions . They do an evening special of £15.00 aprox for 2 courses, Breakfast is buffet style and again very nice and good standard and quality. The decor of the hotel is very nice and the staff very polite and good at their jobs. The rooms are great with everything you need incl a good sized TV and hospitality tray with tea , coffee and biscuits. I think that the location is easier to get to by car or Taxi - not too far from the main city shops but a good walk. There is off street parking and the location is very quite with some nice grounds to the front. Lots of good central heating and hot water which is great as it was a cold winter. Nice and cosy. Would highly recommend this hotel,

Room Tip: stayed in 2 rooms both nice and spacious.
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  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Invercarse Hotel

Address: 371 Perth Road, Dundee DD2 1PG, Scotland
Phone Number:
Location: United Kingdom > Scotland > Dundee
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
#5 Business Hotel in Dundee
#8 Family Hotel in Dundee
Price Range (Based on Average Rates): $
Number of rooms: 44
Official Description (provided by the hotel):
The Best Western Invercarse Hotel is situated in Dundee's West End, and overlooks the River Tay. All bedrooms have free Wi-Fi, flat screen TV with satellite viewing. Flanked by Californian Redwood Trees, the Redwood Restaurant and lounge bar are renowned for imaginative use of local produce and original menu choice. The dining room overlooks mature gardens with aspects toward the river and the lounge bar is relaxed and informal. The hotel's Ballroom is a popular setting for weddings during the summer months and hosts conferences throughout the year. Smaller rooms are available for hire to use as meeting rooms or private functions. There is ample off street FREE parking for approx. 120 Cars. Complimentary use of leisure facilities can be used at our sister hotel The Best Western Woodlands Hotel, situated in Broughty Ferry, Dundee. The hotel is only a 5 minute drive from the centre of Dundee, and is ideally situated for both leisure and business trips. The cultural quarter of the city is within walking distance, as one of Scotland's largest developing cities, Dundee boasts excellent transport links, the airport, which has regular scheduled flights with Flybe to Stanstead Airport is a few minutes' drive from the hotel and the train station puts any major city within easy reach. ... more   less 
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Also Known As:
Best Western Dundee
Dundee Best Western
BEST WESTERN Invercarse Hotel Dundee, Scotland

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