We live locally and used to visit at least fortnightly and loved the food and friendly staff. We haven't been for about 6 months and decided to visit yesterday with our 2 yr old for lunch. They weren't busy but it took 40 minutes after ordering for our food to arrive which proved difficult to keep our little one occupied. We had ordered fish fingers, chicken burger and mozzarella and pesto burger so nothing which should have taken so long! My husband's burger arrived without the ordered bacon which was pointed out to the waiter. He was offered for some to be brought out but due to the length of time we waited, this was declined. 5 minutes later the waiter returned to check that my husband didn't want the bacon as we would be paying for it. We declined again and stated we wouldn't expect to pay for something we never had. I have to say the waiter's attitude was not pleasant which is not what we are used to experiencing. When we went to pay, sure enough we had been charged for the bacon. After a few noises indicating they weren't happy, they took it off our bill.
The food was ok but not the usual good standard and the friendly staff appear to have left. Speaking to others we knew in the restaurant our joint view was the Bell Tree has gone downhill. What a shame as it has always been a great place and handy. We won't be rushing back!
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