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“They don't want your business” 1 of 5 stars
Review of The Riverside Inn

The Riverside Inn
Riverside Drive, Dundee DD2 1UH , Scotland
01382 566 864
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Ranked #139 of 288 Restaurants in Dundee
Price range: $10 - $31
Cuisines: Scottish, British, Pub, Family Fare
More restaurant details
Restaurant details
Good for: Families with children, Large groups
Dining options: Breakfast/Brunch, Lunch, Dinner, Reservations, Delivery, Late Night, Dessert
Description: Located on Riverside Drive right next to the River Tay and Dundee Airport your sure to be impressed with the stunning views and the excitement of being right next to the runway.We’d like you to leave The Riverside Inn with a smile on your face and while that’s usually down to the company you’re with, we’d like to think our friendly service, delicious food, convivial atmosphere and warm welcome can help make any occasion special.
Perth, Scotland
Contributor
17 reviews 17 reviews
15 restaurant reviews
Reviews in 4 cities Reviews in 4 cities
19 helpful votes 19 helpful votes
“They don't want your business”
1 of 5 stars Reviewed March 12, 2014 via mobile

For the second time running my wife and I were unable to eat at The Riverside Inn as web we're told when we entered that they only had two tables left. Looking around the restaurant we saw that there were only half a dozen or tables with people at them! The only table we were allowed was in the doorway so we declined and went elsewhere.

This is the second time in a matter of 2 or 3 weeks that this has happened and it always seems to happen on a Tuesday or Wednesday night after 6pm.

I could understand being turned away if the restaurant was full but the place was almost empty! Friends of ours have also experienced the same issues with this restaurant and it seems they don't have enough staff to cope with more than half a dozen tables of customers.

If this is the case then why bother opening? We have visited The Maltings in Perth during week days and they have no problem accommodating customers, and it's part of the same chain!

When we have ate at The Riverside Inn we have enjoyed the food but after not being able to get seated the last two times then we will probably not be back!

There are plenty of other restaurants in Dundee who do want business so I'd suggest looking elsewhere if you're wanting to eat during the week.

Visited March 2014
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299 reviews from our community

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Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • German first
  • Any
English first
Dundee, United Kingdom
Contributor
17 reviews 17 reviews
7 restaurant reviews
Reviews in 11 cities Reviews in 11 cities
7 helpful votes 7 helpful votes
“Eating out.”
5 of 5 stars Reviewed March 11, 2014

Class myself and family as regulars here, personally never had any problems.
The staff are very good even though at times they are rushed off their feet.
There are times when we have had to wait a little while for our meal, but a drink
and some conversation passes the time. Anyway if it was not a good place it would
be empty, rather it was busy and have to wait a bit than go somewhere that i was not
keen on.

  • Visited March 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dundee, United Kingdom
Contributor
19 reviews 19 reviews
Reviews in 5 cities Reviews in 5 cities
16 helpful votes 16 helpful votes
“Lunch or more”
4 of 5 stars Reviewed March 11, 2014

I have been a patron here for a number of years. It's great for kids so it's grant for parents. The restaurant can overlook the airport if you wish. Outside seating area on a sunny afternoon is pleasant . Staff here are very helpful and food is really good. Remember to book well in advance for Xmas meal, as you would do any where. I'd recommend a visit.

  • Visited February 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 4 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Contributor
11 reviews 11 reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
“Bistro meets family pub”
4 of 5 stars Reviewed March 11, 2014 via mobile

Love this restaurant. Come here a lot with my partner and for family functions. The menu changes a lot and food still excellent but looses some of my personal favourites off the menu. Overall there is not a lot to say apart from good food, good service and ok value for money.

  • Visited December 2013
    • 3 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 4 of 5 stars Service
    • 5 of 5 stars Food
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Senior Reviewer
8 reviews 8 reviews
4 restaurant reviews
Reviews in 4 cities Reviews in 4 cities
13 helpful votes 13 helpful votes
“Very basic”
3 of 5 stars Reviewed March 11, 2014

Always seems a bit rushed when iv been .Other diners waiting at the bar or hovering around the door to be seated . food is good but hate having to hurry. Lovely veiw off the airplanes comming in to land and take off .

  • Visited January 2014
    • 4 of 5 stars Value
    • 2 of 5 stars Atmosphere
    • 3 of 5 stars Service
    • 3 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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