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“A Class Apart.....Top of the Range” 5 of 5 stars
Review of Holiday Inn Express Dundee

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Holiday Inn Express Dundee
3.0 of 5 Hotel   |   41 Dock Street, Dundee DD1 3DR, Scotland   |  
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Ranked #21 of 30 Hotels in Dundee
Sutton, Surrey, United Kingdom
Top Contributor
71 reviews 71 reviews
39 hotel reviews
Reviews in 30 cities Reviews in 30 cities
36 helpful votes 36 helpful votes
“A Class Apart.....Top of the Range”
5 of 5 stars Reviewed May 14, 2014

Hello to everyone and all staff at Trip. Hope you all had a good Easter break. Back to writing reviews and posting pics......whew..!! I stayed at this comfy hotel on 27 April. My first trip to Dundee to attend a job interview. A short ride from rail station ( 10 mins) and you are there. Check in was super smooth and quick. This hotel tick marks all the criteria for comfort. I have only praises for this place. The room was spacious, quiet and a clean big bed. The breakfast was not a large spread that you would normally expect.....something like a full english. But it was more than adequate for me. Healthy food......no fried. I will return to this place if given a chance. I have posted pics. God bless..!!

Room Tip: Rooms on 4th and 5th floors are quieter.
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  • Stayed April 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GraemeShewan, Front Office Manager at Holiday Inn Express Dundee, responded to this review, May 15, 2014
Dear Ravikumar T,

Thank you for your lovely review,
we aim to provide all of guests with the highest of standards and very happy to hear such positive feedback.
I will pass on your comments to all of our team and we hope to welcome you back to our hotel in the near future.

Regards,

Alison
Guest services manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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325 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (69)
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Devon
Contributor
14 reviews 14 reviews
7 hotel reviews
Reviews in 11 cities Reviews in 11 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed April 30, 2014

Very friendly and helpful staff: great credit to the hotel. Typical Holiday Inn Express facilities. Reasonable breakfast, very clean rooms, comfortable beds, very good free wifi provided. Highly recommended

  • Stayed April 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GraemeShewan, Guest Relations Manager at Holiday Inn Express Dundee, responded to this review, May 1, 2014
Dear DavidinDevon

Thank you for your recent review of your stay with us here in Dundee.
i was delighted to read that you had a lovely stay and found our staff friendly and the hotel a lovely place to stay.
we look forward to your next visit to Dundee.
kind regards
Karen
Senior Guest Services Manager
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Glasgow, United Kingdom
Senior Contributor
26 reviews 26 reviews
14 hotel reviews
Reviews in 18 cities Reviews in 18 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed April 23, 2014

Everything here was great.The staff were very friendly and helpful and the room was spotlessly clean. The wifi worked perfectly (as did the door cards) and the breakfast was great. It is really handy for the shops, the attractions and the tay Bridge, if you feel like nipping over to St Andrews.

Room Tip: Ask for a room overlooking the River Tay.
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  • Stayed April 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GraemeShewan, Guest Relations Manager at Holiday Inn Express Dundee, responded to this review, April 24, 2014
Dear Sandra M
Thank you for taking the time to review your recent stay.
i was delighted to read you found everthing met with your expectations
i have passed on all you have said to my colleagues.
We all look forwad to your next visit.
regards
Karen
Senior guest Services Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bristol, United Kingdom
Top Contributor
54 reviews 54 reviews
22 hotel reviews
Reviews in 20 cities Reviews in 20 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed April 14, 2014

This isn't the prettiest looking hotel (But then Dundee isn't a particularly pretty city!), and the carpets used throughout the hotel are garish to say the least, but the location is ideal, right by the centre, and walking distance from the football grounds (which was the reason for our visit), and the staff were very friendly and helpful.
The free breakfast you get at an Holiday Inn Express is adequate , it's a buffet style, which is good, but it has to be the only hotel chain in the UK that doesn't have an option of bacon for breakfast (Sausage, scrambled egg, toast and beans are the only cooked options).
The bar area has lovely big picture windows, which give a good view of the Tay Bridges, sadly there aren't many other views in Dundee, the whole waterside area looks a bit drab, but that is Dundee's problem and not the hotels.
I wouldn't choose to visit Dundee for anything other than work or football, but if I did have to go there again, I would probably book this hotel.
Oh, and we parked in the connecting multi storey car park, all night Friday, all day and all night Saturday, left at about 10am on Sunday, and the total cost was £7.50, that's a bargain.

  • Stayed April 2014, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GraemeShewan, Front Office Manager at Holiday Inn Express Dundee, responded to this review, April 20, 2014
Dear Rex L

Thank you for your honest feedback,
I am pleased to hear the location of our hotel suited your needs and if you were to return to Dundee you would stay with our hotel, if so we will try our best to give you a river view again.
All of your comments are welcome and appreciated.

Regards,
Alison
Guest Services Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lanark, United Kingdom
Senior Contributor
43 reviews 43 reviews
14 hotel reviews
Reviews in 25 cities Reviews in 25 cities
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed April 12, 2014

We stayed there last week, there was nothing a problem for staff, the room was great, the breakfast was great. I'll be back!! Don't be fooled and go across the road to the Apex as they charge twice the price plus more and the coffee was crap.

  • Stayed April 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GraemeShewan, Front Office Manager at Holiday Inn Express Dundee, responded to this review, April 20, 2014
Dear Jan B,

Thank you for your positive comments,
I am pleased you enjoyed your stay, and that we are your preferred hotel in Dundee.
We look forward to your return and will have the coffee ready.

Regards,
Alison
Guest Services Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Preston, United Kingdom
Senior Contributor
36 reviews 36 reviews
13 hotel reviews
Reviews in 23 cities Reviews in 23 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed April 10, 2014

I always associate a HI Express with just a comfy bed and clean room but the extras here were better than I anticipated - free good WiFi and breakfast. The free breakfast was fantastic and much more extensive than I expected.
I visit Dundee occasionally for work and find it comparatively expensive to stay and eat out, so this HI only gets average for value. Otherwise, everything was super - friendly, helpful staff, good seating area and spacious, well laid out room.

  • Stayed April 2014, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GraemeShewan, Front Office Manager at Holiday Inn Express Dundee, responded to this review, April 20, 2014
Dear Jane_Ellen_H

Thank you for your honest review,
I am pleased our hotel suited most of your needs and appreciate your positive comments.
I will pass on your kind comments regarding our staff and we look forward to welcoming you back in the near future.

Regards,
Alison
Guest Services Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Edinburgh, United Kingdom
Top Contributor
55 reviews 55 reviews
16 hotel reviews
Reviews in 16 cities Reviews in 16 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed April 8, 2014

Excellent hotel in city centre,only ten minutes or less walk from rail station,shops ,pubs and restaurants all close by.Great views from dining area looking over the Tay Bridge,you can also just see the famous ship "Discovery" from the large windows.Hotel modern,very clean and comfortable,staff were brilliant and so helpful.Breakfast was free and a perfect selection of cereals ,bread,fruit ,hot and cold drinks and cooked food all buffet style .Also it was served from 7:30 until 10:30 at weekends for folks who don't want to be rushed.

Room Tip: Room 417 had great view over the Tay Bridge and there was a sofa bed too ,was quite quiet although i...
See more room tips
  • Stayed April 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GraemeShewan, Guest Relations Manager at Holiday Inn Express Dundee, responded to this review, May 1, 2014
Dear JeanMichelle

I was delighted ti read your review.
We are very lucky with the view we see everyday and once the rebuiding on the waterfront is complete it will be amazing i hope we can welcome you back and you can watch the progress as well.

kind regards
Karen
Senior Guest Services Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Dundee

Address: 41 Dock Street, Dundee DD1 3DR, Scotland
Phone Number:
Location: United Kingdom > Scotland > Dundee
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Style:
Ranked #21 of 30 Hotels in Dundee
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Express Dundee 3*
Number of rooms: 95
Official Description (provided by the hotel):
The Holiday Inn Express Dundee is a stylish hotel offering an inclusive Express Start breakfast with hot options. Within the hotel there is free wireless internet access throughout. All 95 bedrooms offer freeview television, complimentary tea & coffee facilities, hairdryer and power shower. Holiday Inn Express Dundee is perfectly located in the heart of Dundee City Centre just a 5 minute walk from both Discovery Point & RRS Discovery and HM Frigate Unicorn. For sports fans Holiday Inn Express Dundee is within easy reach of the Dundee International Sports Centre as well as Dundee United Football Club and Dundee Football Club. The hotel is perfectly situated for the Train Station and Bus Station and only a 5 minute taxi journey to Dundee Airport. For the keen golfers the Holiday Inn Express Dundee is well situated for Open Championship golf courses such as St Andrews and Carnoustie. The hotel has 2 great value meeting rooms which are modern, informal and ideal for presentations, interviews and training. Everything you need is included from audio visual and projection equipment to stationery. Buffet lunch and snacks can be arranged at an additional cost. Parking is available in the nearby Gellatly Street Council Car Park with an access bridge direct to reception from level 3 of the car park. Parking is free between 6 pm and 8 am with charges applicable outwith these times. ... more   less 
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Also Known As:
Holiday Inn Express Dundee Hotel Dundee
Dundee Holiday Inn Express
Holiday Inn Express Dundee Scotland

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