Staying in hotels (of all grades) in excess of 200 nights a year I have to say that the Famious Star was one of my worst experiences.
Having offered to give constructive feedback on departure I was sworn at by the man who took my money. I subsequently left a review on the web site through which I booked the room, only to receive a phone call from e Owner which was incredibly aggressive.
The room smelled badly of mould, there was smoke drifting up from the bar below. The food was dire and the hotel is grubby and outdated. Some of the good reviews have clearly been written by the owners!
The reading material left in the landing is nearly 3 years old and covered in dust.
Incredibly disappointed and prompted to leave this report following the phone call, which is regrettable. If I were the owner I would have taken the opportunity to listen and learn.
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- Also Known As:
- Star Hotel Moffat, Scotland