Came here to celebrate a friends wedding and such a dissapointment after what appears to be a really nice place outside.
The first room was dirty. Family room with a bad smelling toilet, hairs in the bath and sink and what appeared to be toothpaste splashes everywhere. Dirty cups, dust everywhere, and snot on the children's bunk bed.
After complaining we were 'upgraded' to a better room and told that there was no excuse for the room to be the way it was.
The next room was no better. Bathroom glasses with old toothpaste in the bottom and mould, bathroom sink was full of hair and the vanity unit top looked like it hasn't been cleaned for a week. Dusty tops, dirty windows, dirty carpet, chunks missing form doors and architrave. I could go on.
We decided to leave the hotel and go elsewhere, not so much as a sorry from receptionist when we left. The whole building inside, once past reception, is tired. In need of a refurb in my opinion. If it was £40 per night I would be disappointed never mind the £175 charged. Ive stayed in London 5 star hotels for the same money, which make this place look like a walk in centre. Seaham hall is similar money to this and is in a different league. It's a machine for making money and taking advantage of the wedding area next it.
Think twice before booking here. Days inn up the road is spotlessly clean and less than half the price.
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- Also Known As:
- Classic Hotel Gretna Green
- Gretna Green Classic Hotel
- Smiths At Gretna Green Hotel Scotland