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“restaurant” 5 of 5 stars
Review of Park Hotel

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Park Hotel
Innerleithen Road, Peebles EH45 8BA, Scotland   |  
Hotel amenities
Ranked #6 of 8 Hotels in Peebles
Bude
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
“restaurant”
5 of 5 stars Reviewed July 13, 2013

Thankyou for an excellent four course meal in the restaurant! It was lovely and we were stuffed! Even got to try haggis as a starter! All the courses were excellent! The staff were friendly and efficient!

  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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129 reviews from our community

Traveler rating
    48
    45
    17
    14
    5
See reviews for
12
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11
4
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (56)
Date | Rating
  • Dutch first
  • English first
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English first
Bishops Stortford, United Kingdom
Contributor
12 reviews 12 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed July 11, 2013

Stayed at Park on 5th July, first impression on arrival from outside was I hoped the interior was better then outside, a good coat of paint is required, unfortunately my wife and I were disappointed.
The "superior" room was only named as such because it was larger then standard. The tired look was evident but there is no excuse for dust, carpet that my wife would not walk on in bare feet, a shower that contained grouting that had turned to a brown mould, windows that when opened contained loose dirt that sat in the surrounds and would blow into the room when windy. The single beds were rock hard as were the two easy over eggs my wife ordered at breakfast. The manager apologised telling us she was aware the shower was grotty but they were going to improve it shortly. The only good point was the helpful lad on reception when we arrived. If you need to know what it would be like to live in a Care Home go to the Park Hotel.

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  • Stayed July 2013, traveled as a couple
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheMcMillanFamily, Owner at Park Hotel, responded to this review, July 16, 2013
This couple have submitted two reviews of their one stay at the Park Hotel. If you have read this review, please do read our full response which can be found below the review entitled 'Superior Room should be inferior room'
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cleethorpes
Top Contributor
193 reviews 193 reviews
128 hotel reviews
Reviews in 101 cities Reviews in 101 cities
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed July 7, 2013

I was a bit apprehensive about booking here as I had intended booking the hydro whivch I know well but it could not accommodate us so we booked this which is owned by the same family need not have worried got excellent advanced rate in the premier room with lovely bed décor and gorgeous picture window with lovely views the food was delightful and the staff brilliant I would say however that this hotel seems to attract the elderly particularly and we jn our 50s were the youngest eating in the restaurant on both nights you have children the hydro is a better bet but the hotel blurb actually highlights this however we loved it and it was an excellent finish to our holiday its also much handier than the hydro for the town centre

  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Glasgow, United Kingdom
Senior Contributor
38 reviews 38 reviews
8 hotel reviews
Reviews in 18 cities Reviews in 18 cities
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed June 28, 2013

I was recently with a coach trip of retired people and we had booked the Park Hotel for lunch. As we had a few people with walking difficulties we had pre-requested table service rather than the buffet. However on arrival the buffet was prepared although the staff were willing to then take the platters round the tables. Unfortunately they only served one dish at a time so that we had a slice of quiche on our plate then when that was eaten the samosas were served. Likewise little sausages and vol au vents. Every time I had a look, people were sitting with empty plates. At no time did we have a plateful of food in front of us which made our lunch very 'bitty'.
In addition no vol au vents were served at our table and when we asked for some, the waitress said she would go and see if there were any left. Obviously there were none as she never returned.
Tea and coffee were served with short bread and gingerbread. There were eight people at our table and we were given four pieces of gingerbread and five pieces of shortbread. We had to ask for more. Moreover the coffee was cold and had to be sent back.
For the twelve pounds it cost for this poor lunch we could have had a substantial pub lunch. This hotel obviously treats coach trips as passing trade who can be given substandard service.
My advice is, if you are taking a coach party to lovely Peebles look to one of the other many hotels in the area and give this establishment a miss. We certainly won't be back.

  • Stayed June 2013, traveled with friends
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheMcMillanFamily, Owner at Park Hotel, responded to this review, July 6, 2013
We are really disappointed to read this review. The person who has written it was obviously not the person who made the booking. In fact, table menus and buffet menus were both offered and the buffet menu was chosen. It was not mentioned at the time of booking, that some of the guests had walking difficulties, or we would have advised table service. Our staff were more than happy to serve from the buffet platters to the table and did their best with no advance warning. We are sorry if service was a bit too slow, but to be fair, for a whole coachload of guests, we would have had more staff on duty and the tables would have been pre-set had we been expecting to cater for full table service.
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London
Top Contributor
53 reviews 53 reviews
16 hotel reviews
Reviews in 26 cities Reviews in 26 cities
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed June 26, 2013

We stayed one night in a very large double room with gigantic super king size bed. I've never seen such a large bathroom. The view from our room was superb and we loved seeing the rabbits on the lawn.

Dinner was good value - 4 courses and plenty of choice. Breakfast service was a bit haphazard.

My husband used the pool which was some distance away in another hotel.

The staff were friendly and helpful.

  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Darlington, England
Contributor
11 reviews 11 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed June 4, 2013

I really enjoyed this hotel situated on the edge of Peebles. The location is ideal being only a couple of minutes walk from the High Street.
The rooms were clean and well equipped, the bed I had was very comfortable. We had a five course dinner at the hotel and it was excellent with a good and varied menu. Breakfast was equally as good, again a good choice was provided.
The staff were excellent, friendly and willing to go that little bit extra.
I liked this hotel and would definitely stay there again.

  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ocean View, Delaware
Contributor
15 reviews 15 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed June 2, 2013

We had the pleasure of staying at The Park, last August (2012), during the incredible wedding celebration of our son and his beautiful Scottish bride, which took place at close-by Kailzie Gardens. The hotel choice, made by the bride's mum (a native of the Scottish Borders), couldn't have been more perfect! It was a totally charming - a typically Scottish setting, with rich wood décor, a lovely sitting room, where tea is served, overlooking idyllic gardens.
As Americans, we were wary, because this hotel did not have air-conditioned rooms, as we were there in August, but we learned that Scotland, even in the dead of summer, can be deliciously cool and breezy and we remained comfortable. The décor was dated, the stairs creaked and we had to climb up to our room on the third floor (the elevator only goes to the 2nd floor), but it all seemed "right' somehow and we loved it!
The full Scottish breakfast, each morning, was absolutely yummy and plentiful, especially getting to have a side of haggis with our eggs (it's delish...really)! And the pub and restaurant served up lovely dishes, in a warm, cozy, inviting Scottish atmosphere, while sipping a wee dram of a haunting single malt scotch!
The only downside I would mention was the price, which was a bit high, but truly for us, on this occasion, it was worth every pound!!
I would heartily recommend this lovely hotel, which is only a 1 hour bus ride from Edinburgh and which delivers a true "taste of Scotland"!

Room Tip: Some of the rooms are quite small, especially those in the "wings" of the hotel. Discuss...
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  • Stayed August 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Park Hotel

Address: Innerleithen Road, Peebles EH45 8BA, Scotland
Location: United Kingdom > Scotland > Scottish Borders > Peebles
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant
Hotel Style:
Ranked #6 of 8 Hotels in Peebles
Price Range (Based on Average Rates): $
Number of rooms: 24
Official Description (provided by the hotel):
The Park is a warm and friendly place right in the centre of Peebles - a great place to base yourself when looking to explore the Scottish Borders where the list of outdoor activities is as long as your arm. Whether walking, class mountain biking, shopping or plain old relaxing is what you're after, you'll find it here. ... more   less 
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Also Known As:
Park Hotel Peebles, Scotland

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