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Oban Bay Hotel & Spa: Traveler Reviews

Call now to book: 1-800-733-5916 from Orbitz
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
3.5 of 5 stars 62 Reviews
5.0 of 5 stars
18
4.0 of 5 stars
11
3.0 of 5 stars
9
2.0 of 5 stars
13
1.0 of 5 stars
11
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#15 of 37 hotels in Oban
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  • Rooms: 80
Description: Enjoying a prime position on the seafront, the newly-refurbished Oban Bay Hotel & Spa has great views to Mull and Kerrera. For guests looking to... This description is based on information provided by the hotel.
Address:
Corran Esplanade
Oban PA34 5AE
Scotland
Check Rates: $216 (£118) Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Oban Bay Hotel & Spa

( 1-5 of 62 )
“DREADFUL HOTEL”

Oban Bay Hotel & Spa

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1 of 5 stars
WESTON SUPER MARE
Aug 25, 2008 New

We booked a double room with cot weeks in advance of our visit.
We arrived at 8pm to find we had been given a room on the top floor which wasnt big enough for a double bed yet alone the cot.
We physically did not have room to walk around the bedroom. On top of this the room was grubby, dirty and well past its best. We complained at reception where the attitude was "take it or leave it because you wont find another room in Oban tonight"
For the amount of money the hotel charged for the room it was a disgrace made worse the following morning at breakfast which was awful.
We stopped in seven different hotels on our tour of Scotland and six were of a standard you would expect but Oban Bay Hotel & Spa was nothing short of dreadful and to be honest not worth staying at certainly at their rates.

  • This TripAdvisor Member:
    • Liked — LEAVING
    • Disliked — THE STANDARD OF THE ROOM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NICKBEBB's Summary
Date of Stay: August 2008
Traveled with: Family with young children
Visit was for: Quality time with family
Age group: 35-49
Member since: August 25, 2008
  • My ratings for this hotel are:
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 1 of 5 stars Location
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Check in / front desk
    • 2 of 5 stars Service
Would I recommend this hotel to my best friend?
no way!
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Other
Was this review helpful? Yes No
Management Response
DMacleodHotelManager, D Macleod Manager
(Management representative)
Aug 29, 2008
Thank you for your recent review of the Oban Bay. I was surprised with your comments regarding your stay as all our rooms were refurbished fully 2006 and we have a rolling maintenance program and if i do say they still look great. My apologies on the way you were spoken too at reception i can assure you this is not our normal practice this matter will be dealt with immediately again my apologies on this matter. You say breakfast was awful not sure what you mean if it was breakfast itself or the service i know the hotel has been very busy sometimes breakfast can be very rushed with last minute diners. Thank you for taking the time to write your review on the Oban Bay Hotel your comments are most welcome.

Regards

D Macleod
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Check Rates
Average price*: $216 (year-round)
Call now to book: 1-800-733-5916 from Orbitz
“Oban bay all the way!!!”

Oban Bay Hotel & Spa

Aug 12, 2008

Stayed at the Oban Bay Hotel as part of a 65th birthday party, Aug 8-10th. From the moment we arrived at the hotel until our departure, the hotel staff could not have done more to make this trip one to remember. The hotel itself was in an ideal location and the views from the lounge and hot tub were amazing! Simply breathtaking! The hot tub experience was fab, as for people complaining about that, maybe the Ritz is where they should stay next time!! The views were unreal, the only let down was no champagne in our hands and the weather but can we blame the hotel for that?? NO!! The dining experience was pleasant and efficient. The waitress with the red hair (Sorry don't know your name) was particularly friendly and nothing was too much to ask. The rooms were comfortable, very clean and cosy, all you can need for a short break. Reception staff catered for our every need, from start to finish and even gave us a room for pre dinner drinks and canapes as we were quite a large party!
Overall we had a wonderful stay and we would like to thank all the staff at the hotel for going out of their way to make this occasion a very memorable one. Thankyou!! We may return, beware!

  • This TripAdvisor Member:
    • Liked — the very helpful staff
    • Disliked — the weather-not your fault!!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
katie_thor's Summary
Date of Stay: August 2008
Traveled with: Family (extended)
Visit was for: Personal event (wedding, ...)
Age group: 25-34
Member since: June 19, 2008
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 4 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
A romantic getaway, Girlfriend getaway, Older travelers, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
People with disabilities, Great pool scene
I selected this hotel as a top choice for:
Great food / Wine
Was this review helpful? Yes No
Management Response
DMacleodHotelManager, D Macleod Manager
(Management representative)
Aug 20, 2008
Thank you very much for all your kind words really appreciate you taking the time to write a review. I know you had doubts about coming after reading some of the comments on tripadvisor i'm glad you did and everything went well i'm only sorry i wasn't hear to meet you all maybe next time. A belated happy birthday to the birthday boy from all the staff.
Thank you again for taking the time to write a review

Regards
D Macleod
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Check Rates
Average price*: $216 (year-round)
Call now to book: 1-800-733-5916 from Orbitz
“Comfortable and value for money”

Oban Bay Hotel & Spa

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4 of 5 stars
strichen scotland
Aug 12, 2008

We booked this for 3 nights on a special rate, to celebrate our silver wedding anniversary.
The first room we were in, on the ground floor at the very back of the hotel, was slightly under the road level and a car was parked right outside the window. The room was very small, with a sloping wall, and felt very claustrophobic. We requested a change to a different room the next morning, and this was done with no problem, and the porter moved our bags for us. Our second room had a sea view, was large, bright and airy, so we were very pleased with it.
The staff were all lovely and very helpful, but I would have preferred if they had worn name badges so I could call them by their name.
The food was good, table d'hote menu changed nightly. I would have preferred to have a breakfast buffet though, I can't remember when I was last in a hotel where you had plate service for breakfast.
We were pleased there was free wireless internet throughout the hotel, weren't expecting it. It was most handy to check the weather to plan our trip over to Iona.
Highlight of the break was the hot-tub - we sat in there for ages on the afternoon of our anniversary, in the rain, watching Oban bay!

  • This TripAdvisor Member:
    • Liked — the hot tub!
    • Disliked — nothing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bluelionesse's Summary
Date of Stay: August 2008
Traveled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 35-49
Member since: November 05, 2006
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 4 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, A romantic getaway, Girlfriend getaway, Tourists
I do not recommend this hotel for:
People with disabilities
I selected this hotel as a top choice for:
Other
Was this review helpful? Yes No
Management Response
DMacleodHotelManager, D Macleod Manager
(Management representative)
Aug 21, 2008
Thank you for taking the time to write a review about your stay with us at the Oban Bay. I'm glad the staff managed to accomodate your request for a larger room. Breakfast buffet would be an ideal for service but as you know we don't have the biggest of dining rooms and that would mean us losing more tables for the buffet and were normally short of tables as it is and people don't like to be kept waiting. Happy anniversary and i'm glad you enjoyed your stay with us "Haste ye back to Oban"

Regards

D Macleod
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Check Rates
Average price*: $216 (year-round)
Call now to book: 1-800-733-5916 from Orbitz
“Not that great at the spa”

Oban Bay Hotel & Spa

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2 of 5 stars
Pismo Beach, CA
Aug 7, 2008

The hotel staff for the most part was very friendly with the exception of one desk clerk who was very condescending and more interested in talking with someone on her mobile phone than answering questions about spa services.

The twin room I shared was nicely appointed and the beds were comfortable, but the bathroom had a mold infestation that would make a good science project. The wall next to the wc was black with it as was the grout in the tub. The smell of the mold was also apparant in the wallboards between the tub and bedroom. Be sure to check the bathroom, before you unpack.

We used the hot tub. It was warm at best and had a timer on it that gave a short burst of bubbles and then a 3-4 minute wait time for the next burst. The view from the was great, however.

The conservatory is lovely and comfy, but unless you want to eat a full meal in the hotel restaurant, there is no way to get a light snack in the evening. The bar served only in the afternoon and it is a bit of a walk to the nearest pub which served food. A breakfast buffet would also have been welcome.

  • This TripAdvisor Member:
    • Liked — view from the conservatory
    • Disliked — bathroom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pismoclam's Summary
Date of Stay: July 2008
Traveled with: Large group or tour
Visit was for: Hobbies / interest / culture
Age group: 50-64
Member since: February 07, 2006
  • My ratings for this hotel are:
    • 2 of 5 stars Value
    • 2 of 5 stars Rooms
    • 5 of 5 stars Location
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Check in / front desk
    • 2 of 5 stars Service
Would I recommend this hotel to my best friend?
probably not
I selected this hotel as a top choice for:
Other
Was this review helpful? Yes No
Management Response
DMacleodHotelManager, D Macleod Manager
(Management representative)
Aug 23, 2008
Thank you for taking the time to write a review about our hotel with regards to the bathroom my apologies maintenance have a rolling programme for general maintaining of rooms i was very surprised this had been missed. It is not our normal practice for staff to use mobile phones while working and especially at the front desk. Good to hear you enjoyed our lounges and spa facilities and yes the hot-tub is a favorite from guests. With regards to evening service we do offer room service and A La Carte on top of our 5 course dinner if it's only a main course your after my apologies this wasn't explained to you at the time, with that i thank you again for taking the time to review the hotel.

Regards

D Macleod
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Check Rates
Average price*: $216 (year-round)
Call now to book: 1-800-733-5916 from Orbitz
“Oban staff very helpful”

Oban Bay Hotel & Spa

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3 of 5 stars
North Carolina
Aug 5, 2008

We are on a 10 day driving tour of Scotland (from the USA...first trip) Stirling to Oban to Inverness to Aberdeen to Edinburgh. Stayed two nights at the Oban Bay Hotel. Staff friendly, helpful and professional. Hotel bar views of the bay are beautiful....breakfast very nice. We were disappointed with two things: 1. no on site parking....did not know parking had to be reserved in advance. We arrived very late the first night and had to park a considerable distance from the hotel.
2. Hotel site said the accommodations had recently been updated but the appearance of the carpets, etc. showed alot of public use...
However, our stay was a nice one in Oban.

  • This TripAdvisor Member:
    • Liked — the staff
    • Disliked — parking situation off site
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scot1NorthCarolina's Summary
Date of Stay: August 2008
Traveled with: Family with teenagers
Visit was for: Other
Age group: 50-64
Member since: August 05, 2008
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 3 of 5 stars Rooms
    • 5 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
most likely
I recommend this hotel for:
Girlfriend getaway, Families with teenagers, Tourists
I do not recommend this hotel for:
People with disabilities, Older travelers
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites
Was this review helpful? Yes No
Management Response
DMacleodHotelManager, manager
(Management representative)
Aug 13, 2008
Thank you for your comments.Our staff are a highly trained team with customer care skills that are second to none,it is great that they are appreciated from time to time.
Our parking situation i agree is not the best with having 80 bedrooms and only 12 parking spaces.
Hopefully this did not affect your stay to much,and i would ask to every guest if unsure of parking requirements to call the hotel direct so that we may accommodate.Hope to see you on your next visit to Oban.
Regards D.Macleod
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Check Rates
Average price*: $216 (year-round)
Call now to book: 1-800-733-5916 from Orbitz

Reviews of Oban Bay Hotel & Spa

( 1-5 of 62 )
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Oban Bay Hotel & Spa Address

Corran Esplanade, Oban PA34 5AE, Scotland