We booked this Hotel for our silver wedding treat as we are very familiar with Oban and we spent our Honeymoon there. When I say Fawlty Towers I am not kidding. The room we had was from the Seventies inc the Telly and the Burgundy bathroom suite! Staff were very few and far between and if we hadn't laughed we would have cried. Nothing good to say in fact everything was terrible so beware you have been warned !!

Stayed here for 2 nights at the end of August. The hotel is made up of two different buildings, neither of which are attractive from the outside. Staff on duty at reception seemed to be overwhelmed by more the one person needing attention. Staff in the dining rooms, much more friendly and efficient, were a better advert for the hotel. Public areas are tired, but the room we had was well appointed. Views from the room, over the harbour, are a bonus. Overall, the hotel is value for money, but the parking, only 10 places, are always full.

I stayed in this hotel recently with a colleague as we were working in the area. I'm only gald it was the company that paid it and not me. There were net curtains on the window that looked like they had never been washed since they were put up, they were stained and black along the bottom. I was facing the town and looking out onto the edge of the pier, or i would have been had the windows been clean enough to see out of! I've never stayed anywhere where the windows were so disgustingly filthy.

The shower rail and hatch in the bathroom were covered in brown stains, possibly because the ventilation system is so old.

There is a car park outside the hotel but only a few of these spaces are reserved for guests and you'll be lucky to get one. The car park is very busy since it's next to the waterfront. There isn't even the option to get a pass to put on your car from the hotel so if you're driving and you don't get a space be aware that you'll have to pay all day to park there as we were not told this.

My colleague said his single bed was tiny but nevertheless he fell asleep fairly quickly only to be woken up at 5:00am by the door banging so hard that it sounded as if someone was trying to get in.

The staff that we did encounter were friendly and helpful. Overall the issue is with hotel management not the staff. The hotel is generally run down. This was confirmed to us by a local who said it used to be nice but not anymore. There are plenty of other hotels in Oban i'd pick one of them instead.

Overall I would say this is probably the best hotel we have ever stayed in on holidayand I am extremely fussy!