Not so much a hotel review, however a chance to put something up about excellent customer service.
Having had a pretty torrid time at another hotel, we popped into The Caledonian to see about rooms. Unfortunately, they don't take AMEX which stopped us booking, however the receptionist was simply excellent.
Listened to what we needed, then phoned across to another hotel across the bay to see if they had rooms and took AMEX.
This is just what we needed - a friendly face, willing to help even though we wouldn't be staying. Thanks go to the reecptionist. You definitely made our Oban trip more memorable.
- Official Description (provided by the hotel):
- Welcome to the gateway to Argyll and the Isles where the romantic luxury of the Oban Caledonian Hotel beckons.The Oban Caledonian is Oban’s landmark building. This 3 star hotel rises from the water’s edge, commanding breathtaking views over the sheltered bay of Oban to the romantic hills and islands of Scotland’s magnificent west coast.Gaze seaward as the sun slips behind Hebridean hills and a friendly Highland hospitality unfolds. The hotel has 59 bedrooms, many with fine views over Oban Bay to the mountains of Mull and Ardgour.Centrally situated the hotel has two restaurants – Café Caledonian where a bistro menu is served all day and open to both residents and the many visitors to Argyll. Restaurant Caledonian where the menu changes daily and is set in a relaxed ambience using where possible Scottish produce.We strive here at The Oban Caledonian hotel to exceed guest expectation and offer a great base for your Oban stay. ... more less
- Reservation Options:
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- Also Known As:
- Caledonian Hotel Oban
- The Oban Caledonian Hotel Scotland