I think it's fair and honest to give a true review. We returned last Saturday after a 5 day break, staying 4 nights at the Alexandra. To be honest, value for money, it has to be 100%. We were originally booked to travel on the 3rd March, but owing to not enough bookings, the trip was cancelled, however they booked us the next available trip on the 19th March at the original price and gave us a premium room as way of compensation for the cancelled departure. The downside was the long travelling time. We departed from Northampton at 06.30 and had various pick ups in 4 other towns in the county, by which time nearly 2 hours had passed before we actually left the county of Northampton, which meant we were delayed in the rush hour traffic on the motorway. The 'feeder coach' ( Highland Heritage prefer the term 'Link Coach') was comfortable and had an on board toilet if required, although several 'comfort stops' were made en route. Owing to the traffic delay, we were late in arriving at the rendezvous point in Scotland to join the Highland Heritage 'own coach', which was waiting. There was a delay of about 45 minutes whilst the luggage was transferred to the onward bound coach, which also had be unloaded to take the previous trippers back to Northampton, We finally left for the onward trip to the hotel nearly 2 hours behind schedule, arriving at the hotel just before 7 pm. As dinner is normally served at 6.45 it was held back and served at 7.30 pm. All the time during our stay you could not fault the quality and variety of the food, both choices of a full English breakfast or kippers as an alternative. Plenty of choice of cereal including a really tasty porridge. Dinner was also excellent and the staff could not have been more helpful. Room was comfortable and even had lovely new towelling dressing gowns. Bar opened at 6 pm, prices very reasonable for a hotel, but closed whilst dinner was served, but you could take a drink in to have with your meal, and bar reopened about 6.45 pm until late evening Excellent daily trips to see the beautiful scenery and driver/couriers gave a good running commentary and a few witty jokes and banter on the way. One day was an optional trip which you had to pay for or choose your own day trip, we went under our own steam to the island of Mull to visit Tobermory (Balamory, of the TV fame) with all the brightly painted houses. Cost of ferry about £7 return and bus fare to Tobermory about the same. If you have a bus pass, they don't accept it, only Scottish issued bus passes. We found a few minor things, but nothing to really complain about, and our holiday cost £27 a day each, including travel there, excellent food, and day excursions. I think you might be hard pushed to find that sort of value for a holiday. Believe me we have had worse service and food at some Hilton Hotels we have stayed at and paid about £150 plus a night for the privilege.
On our last night, the room was rather cold, saying that it was only a small storage type electric...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.